West Neck Guesthouse

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West Neck Guesthouse

Deluxe Room, 1 King Bed
Property grounds
Exterior
Beach nearby
Suite, 1 King Bed, Kitchenette (Living Room) | Living room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
31 W Neck Rd, Shelter Island Heights, NY, 11965
  • Shelter Island Country Club
    10 min walk
  • Sunset Beach
    11 min walk
  • Crescent Beach
    14 min walk
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    183 min drive

Room options

Deluxe Room, 1 King Bed

  • 204 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 204 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Kitchenette (Living Room)

  • 696 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

West Neck Guesthouse

Adults-only bed & breakfast with free breakfast and a seasonal outdoor pool
Coffee/tea in a common area, a seasonal outdoor pool, and free use of bicycles are available at this smoke-free bed & breakfast. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a garden, a picnic area, and a front-desk safe are onsite.
West Neck Guesthouse offers 6 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Shelter Island Heights bed & breakfast provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the bed & breakfast include a seasonal outdoor pool and complimentary bicycles.
During your stay at West Neck Guesthouse, you're just a quick walk from Shelter Island Country Club. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe and coffee/tea in a common area
  • Onsite recreation includes complimentary bicycles
  • Within a 15-minute walk of Shelter Island Country Club and Sunset Beach
West Neck Guesthouse offers its guests a seasonal outdoor pool and complimentary bicycles. Public spaces have free WiFi. Free breakfast is served daily. West Neck Guesthouse also features a garden, a picnic area, and coffee/tea in a common area. Self parking is free.

This 3.5-star Shelter Island Heights bed & breakfast is smoke free.

Guests are served free continental breakfast daily from 8 AM to 10 AM.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8 AM–10 AM
  • Coffee/tea in a common area

Things to do

  • Free bike hire
  • Seasonal outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

West Neck Guesthouse B&B Shelter Island Heights
West Neck Guesthouse B&B
West Neck Guesthouse Shelter Island Heights
West Neck house Shelter Heigh
West Neck Shelter Heights
West Neck Guesthouse Bed & breakfast
West Neck Guesthouse Shelter Island Heights
West Neck Guesthouse Bed & breakfast Shelter Island Heights

West Neck Guesthouse Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 32 reviews" "
Rating 8 - Good. 9 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 2 out of 32 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The room was,clean and comfortable. There were 2 water bottles in the fridge. What was missing, were cups of any type,and a coffee maker. We had to walk to the ice cream shop next door to get cups, and walk in the rain to get coffee. You would think for almost $400.00 Per night, these conveniences would have been included.. Also, we were in Room 4, and the shrubs surrounding the stairway were overgrown & mostly blocking the stairs. When it rained, there was no way we couldn't get wet as the wet shrubs soaked us coming or going to our room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room - clean, comfy bed, luxury mattress, sheets, etc., attractive decor, spacious bathroom with natural light and fan to dehumidify the space. Outside area could be spruced up with plantings, better shaded area to sit, etc. Overall, lovely. Service was warm and responsive.
Stayed 2 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walk to the main house was further than noted. Breakfast was sparse compared to other B&B's.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Different. Each room is a different deal!
The guest house has very pretty photos of the rooms in the app. But the room I got (number 5) was very different. The bathroom was tiny. The furniture different. The space very small. There was no chair in the deck for private use. The chess game is no longer in the garden. All very different...
Stayed 3 nights in Jun 2021

8/10 Good

Arian

Liked: Staff & service, property conditions & facilities, room comfort
Pleasant stay in Shelter Island
A nice stay. We were dying to take a nap when we arrived and unfortunately discovered a HUGE stain on the rug. The sheets on the bed had been cleaned, but previous stains were not completely washed out. The decorative pillow on the bed was also splashed with what appeared to be red wine and had many other dark stains on it which was off-putting. The staff changed our bedding within 45 minutes and we appreciated the prompt response. The rug was never removed and we avoided the large stain the rest of our stay - which was annoying because the rest of the room was sparkling clean. The king bed and deep soaking tub are particular highlights of the room. Hearing our neighbors walk around and talk wasn't ideal, but thankfully they were quiet so it wasn't a huge bother. It would be nice to have the outdoor furniture on our patio (Room 4) cleaned prior, we had to clean it off ourselves in order to sit. Definitely don't miss out on the morning pastries at the Shelter Island house, their sister hotel. They are delicious! The earlier you arrive (starts at 8am) the warmer they are. I was a but surprised considering the price of both hotels to see just a Keurig available for morning coffee. We spent a good amount of time chatting with Ian who is a delight and SO helpful. Definitely seek him out for recommendations around the island. Overall a nice weekend away we enjoyed and would recommend if you're already planning to visit the island.
Stayed 3 nights in Sep 2020

8/10 Good

John, Wallington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, #4, was very nice, we liked the location. Had a little trouble with the AC unit and must admit we were able to hear our "neighbors" talking when we tried to sleep late Monday evening. It was easy to check in and we did enjoy the complimentary breakfast provided right up the road at the Shelter Harbor House. It was located in a place that allowed easy access to the places we were interested in visiting during our stay. One downside is that it was on a busy corner and heard quite a lot of traffic, especially early in the AM.
Stayed 2 nights in Sep 2020

6/10 Okay

christophe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary
Very happy! Except not enough electric outlets in the room for charging the cell phone, ear buds, etc.....and the bathroom light switch should installed on the right wall when entering! It is more safe and convenient, especially in the middle of the night when you can’t see anything!
Stayed 1 night in Sep 2020

10/10 Excellent

Stuary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

LeslieL, Long Island, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and airy. The bed was very comfortable. The little veranda very inviting. The staff were very friendly and helpful. The only thing it lacked was a coffee maker, an essential.
Stayed 2 nights in Aug 2020

10/10 Excellent

Deniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Clean Guesthouse
The guesthouse was perfect for a couple. It is great to have a parking for the car and breakfast in the morning. Self check-in & check- out was flawless and great for COVID-19. The room was very clean, we loved it!
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room good, but property looks terrible, nothing like the pictures. Its also just a guest house, not an Inn. You need to go 3 blocks to the, very nice, Shelter House, to check in, get breakfast, use facilities. This place is just a parking lot with a guest house.
Stayed 1 night in Jul 2020

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Annie

Liked: Cleanliness, staff & service
It was a lovely location and easy to deal with check in and check out. Only complaint was the bed was a bit uncomfortable.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
When I embarrassingly pleaded for the propriety owners to refund the $800 that it cost for two nights stay when I unexpectedly lost my job, they were unwilling to do so. The customer service generally was not great, they did not return my call when they said they would and no one answered the phone after I called multiple times to get help with directions to and from. And finally one of our towels was dirty. For the price, there was nothing special about this hotel and I would not stay here again.
Stayed 2 nights in Sep 2019

6/10 Okay

Caroline

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean room and bathroom, shared areas less so. Check-in could have been clearer as needed to go to a different venue.
Stayed 1 night in Aug 2019

2/10 Terrible

richard

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel improperly charged me $167.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Phil, Rhode Island

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I tried to deal with the property directly....they were unresponsive. Moved once. Hornets...broken shades.... broken chaise-little spiders in room....8 am lawn matinence with industrial noise.... These folks don’t deserve your hard earned money.....stay elsewhere.
Stayed 1 night in Aug 2018

8/10 Good

Tim, NY

Liked: Cleanliness, property conditions & facilities, room comfort
Great room and property. No staff available for questions or requests but otherwise a great experience.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
We had a nice room but here are the disappointing aspects of our stay. Right from the start the service was less than adequate. No one to greet us and note on door said our name would be on the door of one of the rooms and it was not. Had to call....never saw a staff person the entire 2 night stay. No hairdryer in the bag provided in our room. The bikes are in poor repair and the worst was no wifi the excuse being the garden service mowed the lawns and wrecked the server!! And nowhere on the website does it say that you must take a ferry to get to this hotel. Very disappointing.
Stayed 2 nights in Jun 2018