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Comfort Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Comfort Inn

Lobby
Room, 2 Queen Beds, Non Smoking
Seasonal outdoor pool, pool umbrellas, pool loungers
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
2012 E Marion St, Shelby, NC, 28150
  • Moss Lake
    ‪4 min drive‬
  • Don Gibson Theater
    ‪6 min drive‬
  • Cleveland County Arts Council
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard King Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Country Inn & Suites by Radisson, Shelby, NC

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Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (779)
The price is €110
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Country Inn & Suites by Radisson, Shelby, NC

About this property

Comfort Inn

Hotel in Shelby with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Comfort Inn offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn. During your stay, you'll be close to Moss Lake. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Moss Lake and 6 minutes from Don Gibson Theater
Comfort Inn offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn. Self parking is free. A complete renovation of Comfort Inn was completed in May 2019.

This Shelby hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Renovated entire property – May 2019
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Comfort Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 286 out of 595 reviews" "
Rating 8 - Good. 205 out of 595 reviews" "
Rating 6 - Okay. 57 out of 595 reviews" "
Rating 4 - Poor. 20 out of 595 reviews" "
Rating 2 - Terrible. 27 out of 595 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Nice staff. Quick check in.
Stayed 1 night in Oct 2024

2/10 Terrible

Carolyn

Smoking pot in end of hallway one room wasn’t clean so we couldn’t even stay and we had four rooms. Only one man there to check in and he would have had to clean room. Said had to call manager about room with pot in it overflowing to hallway and another ladies room. Very disappointed and had to drive to our grandsons house for all 10 of us to sleep would never stay at comfort inns again.
Stayed 1 night in Oct 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good, except for the bathroom-need an update, especially the bathtub
Stayed 1 night in Oct 2024

8/10 Good

gordon

Y
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Will not stay again
Reception was friendly. However the rooms are in dire need of updating. One of the beds did not have clean sheets. The shower rod was broken so the curtain would not stay closed.
Stayed 4 nights in Oct 2024

8/10 Good

Katie Beth

Stayed 1 night in Sep 2024

10/10 Excellent

ANGELA-WITHROW

Stayed 2 nights in Oct 2024

2/10 Terrible

Jerry T

Stayed 1 night in Oct 2024

4/10 Poor

JAVONTE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room I was put in the toilet wasn’t functioning properly. Got put in another room immediately after bringing it up to front desk. Moldy bathroom in the crevices of tub and ceiling of both rooms so I guess they are all like that. Breakfast was ok, you can make your own Belgian waffles that was the highlight. The juices from the machine are watered down and was told there really wasn’t anything that could be done about that. Overall I felt uneasy, but it was all I could manage to pay for at the time. At night time there are tons of work trucks and men hanging around outside. While they weren’t offensive at all it made me a bit uncomfortable. The remote was dirty but the grand finale was that after 3 nights, in the am of my last day I saw something crawling near my head on the pillow. It was a bed bug! I was absolutely disgusted and grossed out. I noticed blood on my finger so it definitely bit me. I went to the front desk immediately and asked for bags to bag up my belongings. They did provide that and tried to inform me that they were not aware of an infestation issue and that they would shut down the room and have it exterminated. The front office manager Lanisha said they would refund one day of my stay and while I do appreciate the gesture I just don’t feel it’s completely appropriate because now I have this looming fear of bringing these bugs into my home and no access to using these items in the meantime.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Alejandra

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I liked that it was right off the main road and had a waffle maker. The hotel room was yuck. It smelled bad like mildew/moldy mixed with cigarette smoke. There was mold in the bathroom and the wall A/C unit couldn’t be adjusted or turned off. So rundown with wall paper coming off, damages everywhere, needs total revamp.
Stayed 1 night in Sep 2024

8/10 Good

Jomesala

Stayed 1 night in Sep 2024

10/10 Excellent

Leistey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Have some renovation work going on but that is temporary.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

6/10 Okay

Alden

Stayed 2 nights in Aug 2024

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Experiences
Very clean and staff was both friendly and helpful
Stayed 2 nights in Sep 2024

8/10 Good

Alissa

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Stayed 3 nights in Aug 2024

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and the staff was exceptionally friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located between two main Shelby streets, this hotel is much quieter than I expected. It's adjacent to an older shopping mall, and there are plenty of nearby dining options. The hotel itself has been renovated/updated inside and was perfect for my one time stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Gaynelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Front desk woman" Rosemary" was very rude! I'll never stay here again. Customer service was horrible.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at both Comfort Inn's in Shelby. Both are clean, with easy access from the main route of the township. Comfort Inn is our go to place when traveling through that area.
Stayed 1 night in Aug 2024

10/10 Excellent

Chanel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properly was excellent they even had grills and picnic benches.
Stayed 3 nights in Aug 2024