Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lobby
Free daily self-service breakfast

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
104 Airport Road, Shawano, WI, 54166
  • Shawano Lake
    17 min walk
  • Crawford Center
    2 min drive
  • Shawano Speedway
    3 min drive
  • Green Bay, WI (GRB-Austin Straubel Intl.)
    39 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn & Suites

Hotel in Shawano with free breakfast and a 24-hour front desk
Along with a meeting room, this smoke-free hotel has a 24-hour front desk and free newspapers. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include RV/bus/truck parking.
Quality Inn & Suites offers 38 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Shawano hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

During your stay at Quality Inn & Suites, you'll be within walking distance of Shawano Lake. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a meeting room, and an elevator
  • Just a 2-minute drive from Crawford Center and a few minutes from Shawano Lake
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Quality Inn & Suites also features complimentary newspapers in the lobby, RV/bus/truck parking, and an elevator. Free self parking is available.

This Shawano hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free self-service breakfast available daily 6:00 AM–9:00 AM

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Settle Inn Hotel Shawano
Settle Inn Shawano
Quality Inn Shawano
Quality Shawano
Quality Inn & Suites Hotel
Quality Inn & Suites Shawano
Quality Inn & Suites Hotel Shawano

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 116 out of 396 reviews" "
Rating 8 - Good. 91 out of 396 reviews" "
Rating 6 - Okay. 63 out of 396 reviews" "
Rating 4 - Poor. 72 out of 396 reviews" "
Rating 2 - Terrible. 54 out of 396 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would not call this facility Quality at all. Carpets were filthy. trash and food under edge of bed on floor. Bath tub had rusty fittings. Bed comforter was dirty. Wanted $50 to check in 30 minutes early. I was not the only one with issues. A customer of mine refused to stay for two nights and found another hotel and he was charged $100 to leave. Ridiculous!!
Stayed 2 nights in Aug 2024

6/10 Okay

William

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Bjorn

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Unfortunately the pool was closed, our main reason of booking the hotel. But the woman at the desk did everything she could to help and was super awesome. Breakfast was great
Stayed 1 night in Aug 2024

2/10 Terrible

Margaret

Disliked: Cleanliness, property conditions & facilities
This property has not been maintained since it was built it looks like. The paint is chipping it rusty looking. The AC fan was extremely noisy. The towels were great. The bed ok.
Stayed 2 nights in Aug 2024

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down hotel
This hotel is run down and is not worth the money spent on it. I actually was considering not even staying but with a ski tournament in town I didn’t have any other options! It was gross!
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Pool was not in service,parking area was in need of patching,building was a little run down. The free breakfast was not much. Waffle iron, toaster for bagel. It worked out, but nothing to brag about.
Stayed 1 night in Jul 2024

6/10 Okay

Gerald

Travelled with family
The breakfast was awful. Very few options. Thank goodness there was an IHOP nearby
Stayed 2 nights in Jul 2024

10/10 Excellent

Beth Anne

Travelled with family
Liked: Cleanliness
The staff was wonderful and kind. Thank you!
Stayed 1 night in Jul 2024

6/10 Okay

Ronald

Travelled with family
Old, stained tubs & shower curtains carpet in hallways dirty. Bed was comfortable.
Stayed 3 nights in Jul 2024

4/10 Poor

Katie

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The pool was closed so that was a bummer
Stayed 2 nights in Jul 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
No quality
There’s no quality in this hotel. Very run down with carpets that smell of urine due to pets. Furniture is old and beyond use. Bed had broken springs. Side door could not be opened from the outside. Why Quality Inn has allowed this to be part of their chain is surprising. Planned to stay 3 nights but left after 1 night. Horrible hotel.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
I probably won’t stay here again. Staff wasn’t very friendly and they were a little rude. Not the tidiest. Weren’t real sure they knew how to do their job.
Stayed 1 night in Jun 2024

2/10 Terrible

Srinivasa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pet friendly property. I had to change my room as I found tick on my bed. The second room was stinky due to pet smell.
Stayed 1 night in Jul 2024

6/10 Okay

Erica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Okay But Will Not Return
The staff was all great and friendly. The breakfast was good. The hotel needed some TLC and repairs. The carpet in halls appeared to be stained at one part and then cleaned with bleach causing bleach marks. My room had an unpleasant smell, large red stain by door and the AC stopped working on our last night. The pool was “under construction” and closed.
Stayed 3 nights in Jun 2024

2/10 Terrible

Kim

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was filthy, the tub was dirty to the point where I had to bathe my grandson in the sink. The hallways smelled like urine. And the milk provided for breakfast came out of the milk container curdled and thick. Not a pleasant experience at all. Also the hotel wanted to charge me an additional $110 at check in. I paid for my stay in full with Expedia
Stayed 1 night in Jun 2024

2/10 Terrible

Juan

Stayed 1 night in Jun 2024

4/10 Poor

Shawna

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed to be very disorganized, took sometime to actually check in, and finally was given the keys got to the room, the door was open, looked inside and to find it completely dirty and used like someone was still using the room, go back to the desk, explained that the room was either occupied or hasnt been cleaned, just looked at me like i had two heads and was arguing with someone else behind the desk stating that room should have been on the sheet ect... and proceed to go through the list to make sure the job was done, meanwhile i just want to go to the room and get settled, took another half hour or so finally she sends someone up to the other room to make sure it was clean before we got up there, and says good good....finally got into the "clean" room at furst glance it was 100 times better than the other but as getting settled in, found tons of black hair everywhere, the shower curtain was a very dark brown along the bottom of it, found dead bugs by the coffee maker, drawings in the desk drawer and in the binder...the pool is out of service, wish was told apon check in or would have went somewhere else...glad it was for one night!! Never again thanks but not thanks
Stayed 1 night in Jun 2024

4/10 Poor

David

Disliked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Bobbi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just not what I was expecting.
Stayed 1 night in Jun 2024

4/10 Poor

Kristine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel will charge and additional $50 to check in 15 minutes early, no cable, only 3 local channels, complained to staff and they stated they would have to call the cable company on Monday. Would not move us to a room that had cable. Had to walk down to the front desk to get TP as they only had the half roll on.
Stayed 1 night in Jun 2024

6/10 Okay

Karri

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is run down and undergoing renovations but the staff was great.
Stayed 2 nights in May 2024

10/10 Excellent

Steven

Liked: Staff & service, room comfort
Stayed 7 nights in May 2024