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Rude Reception staff. Terrible rooms. Unhelpful managers and pimps at hotel doors asking for girls and massage. Not recommeded for stay with wife or kids.
Posted by Jack, from NY, USA on 28 Apr 2018
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5 out of 5
Snowy
Fantastic location very friendly staff who spoke good English. Would definitely stay there again.
Posted by Paul D. on 1 Apr 2016
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4 out of 5
Will go back
Good hotel for the money, been to this hotel six times now,five mins from all the shopping
Posted by terence h. on 11 Jul 2015
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2 out of 5
Not for all
The front desk and concierge were very helpful and spoke excellent english. The room was in desperate need of redecoration as the paper was coming away from the walls. The restaurant staff were rude in one restaurant when we tried to eat. We were told 'no' and ushered back into the lift. The other restaurant the food was terrible and bore no likeness to the description or picture in the menu. However, the staff were happy to provide a taxi and direct them to where we wanted. Ok for 1 night but not what I expect from a 4 star hotel
Posted by Lauren C. on 21 Feb 2015
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1 out of 5
The biggest disappointment I ever had with a hotel
The staff is not helpful at all. They do not smile, and many times completely ignore you.
When I asked for a city map, they said they run out of english version.
I order a salad, and got another one completely different than what i ordered... But the worst was when I tried to go to the chinese restaurant in the hotel, for my dinner. When I arrived there were 2 girls who can't speak english at all... Instead to call someone, they just look at each other and then start laughing... After came another guy who also could not speak english and finally came one who could speak english... He asked me how many people would be for dinner, and when I said was just me he just said "no, no"... When I went to the reception to complaint, they simply said to me to go to search for another restaurant in the area...When I said I would prefer not to leave the hotel and I was tired, the receptionist called the restaurant, and after a lot of talking in chinese, he turned to me and said they were fully booked because they were having a wedding, what I believe was just a lie...
To finish, when i was leaving the hotel, one of the staff just told me my taxi was there, and pointed outside, but did not bother to help me or open the door so I could pass with my luggage...
I would never go back
Posted by Marcosp on 16 Dec 2014
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5 out of 5
Super Zimmer mit Ausblick auf den Bund gehabt! Hat sich wirklich gelohnt
Posted by a verified traveller on 24 Nov 2019
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5 out of 5
TOp
Everything pefect!!! Very nice and clean rooms, great Service. Good Price
Posted by a verified traveller on 23 Oct 2016
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4 out of 5
Perfekt für die Städtereise
Das Hotel bietet alles, was man braucht. Wir würden es sofort wieder wählen. Sehr gutes Preis-/Leistungsverhältnis!
Posted by Marcel P. on 6 Feb 2016
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4 out of 5
Gutes Hotel an guter Lage mit unterdurchschnittlichem Service
Das Hotel ist aufgrund der Lage weiter zu empfehlen, wenn keine Ansprüche an Service und Morgenessen gestellt werden.
Sauberkeit i.O.
Posted by Markus T. on 9 Jun 2015
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4 out of 5
Zeer tevreden over prijs kwaliteit en ligging ,
Ben aangenaam verrast over dit hotel in Shanghai , en heb toch een 20 tal jaren ervaring met reizen in China dit was zoals gevraagd meer hoef ik daar niet over te vertellen ,.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
