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Swissotel Grand Shanghai

5.0 star property

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Photo gallery for Swissotel Grand Shanghai

Reception
Exterior
Front of property – evening/night
Presidential Suite
Pinnacle Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Free WiFi
  • Room service
  • 24/7 front desk

Explore the area

Map
1 Yu Yuan Road, Shanghai, Shanghai, 200040
  • West Nanjing Road
    ‪2 min walk‬
  • Jing An Kerry Centre
    ‪3 min walk‬
  • Jing'an Temple
    ‪5 min walk‬
  • Shanghai (PVG-Pudong Intl.)
    ‪33 min drive‬

Room options

View all photos for Premier Room Twin

Down duvets, minibar, in-room safe, desk

Premier Room Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room King

Down duvets, minibar, in-room safe, desk

Premier Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room Twin

Down duvets, minibar, in-room safe, desk

Swiss Advantage Room Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Swiss Advantage Room King

Down duvets, minibar, in-room safe, desk

Swiss Advantage Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room Twin

Down duvets, minibar, in-room safe, desk

Classic Room Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room King

Down duvets, minibar, in-room safe, desk

Classic Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room Twin

Executive Room Twin

Executive Room Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room King

Executive Room King

Executive Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Pinnacle Suite

Pinnacle Suite

Pinnacle Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Swissotel Grand Shanghai

Luxury Shanghai hotel in Jing'an with a sauna
An indoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a poolside bar, a sauna, and self parking. Housekeeping is available on request.
Swissotel Grand Shanghai offers 467 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.
During your stay at Swissotel Grand Shanghai, you're just a quick walk from West Nanjing Road. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a sauna
  • Just a 5-minute walk from Jing'an Temple and a 3-minute drive from People's Square
Swissotel Grand Shanghai offers its guests a children's pool, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, a meeting room, and limo/town car service. The luxury Swissotel Grand Shanghai also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.
瑞绯阁 - This buffet restaurant serves breakfast, lunch, and dinner.
馥澜吧 - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 120 per day)
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 218 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • 瑞绯阁
  • 馥澜吧

Things to do

  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 48-inch LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CNY 218 per person
  • Self parking fee: CNY 120 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Swissotel Grand Shanghai
Swissotel Hotel Shanghai Grand
Swissotel Shanghai Grand
Shanghai Swissotel Grand Hotel
Swissotel Grand Hotel Shanghai
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Shanghai Hotel
Swissotel Grand Hotel
Swissotel Grand
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Swissotel Grand Shanghai Hotel
Swissotel Grand Shanghai Shanghai
Swissotel Grand Shanghai Hotel Shanghai

Swissotel Grand Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 390 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cuevas manosalvas

Stayed 7 nights in Nov 2024

10/10 Excellent

Craig

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lin, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with great location. Next to subway, shopping center and Jing A Temple. There are tons of restaurants nearby. Hotel is nice as well!
Stayed 8 nights in Nov 2024

10/10 Excellent

Roy, Hicksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very convenient place, subway 2, 7, 14 are right down there, so many nice restaurants are around, no need to eat at hotel‘s restaurants which are expensive and not really tasty.
Stayed 4 nights in Oct 2024

10/10 Excellent

PING

Stayed 2 nights in Sep 2024

10/10 Excellent

Akihiko

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Roy, Hicksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Subway is right there.
Stayed 4 nights in Oct 2024

8/10 Good

TIMOTHY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, was looked after with an early check in, lots of high end shopping very close
Stayed 6 nights in Sep 2024

10/10 Excellent

Roy, Hicksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, subway is just down there within 3 minutes walking distance.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nian

Stayed 2 nights in Sep 2024

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Sep 2024

10/10 Excellent

PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel
Excellent in every way plus good value!
Stayed 2 nights in Sep 2024

8/10 Good

Yiyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow check in
Stayed 1 night in Sep 2024

10/10 Excellent

Erez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great 3 night stay it’s located in the hart of Shanghai
Stayed 3 nights in Sep 2024

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Ang

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

8/10 Good

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of this hotel, which is close to many good restaurants and shopping malls. The subway system is very accessible leading to various areas of the city. The service and breakfast are, I would say, better than average of hotels in Shanghai that I stayed in of the same price range.
Stayed 4 nights in Sep 2024

6/10 Okay

sep

Travelled with partner
Liked: Staff & service
How they handle deposits. It's a nightmare. Even full paid upfront, the deposit need 5 weeks. And can't be used for dining in. Need to be paid extra. So the credit card needs additional range. Useless for business trips with many hotel changes.
Stayed 4 nights in Aug 2024

6/10 Okay

Brendan

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shuk Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024