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Renaissance Shanghai Caohejing Hotel

5.0 star property

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Photo gallery for Renaissance Shanghai Caohejing Hotel

Lobby
3 restaurants, breakfast, lunch, dinner served; Korean cuisine
Daily buffet breakfast (CNY 227.70 per person)
Room, 2 Double Beds
Club Suite, 1 Bedroom | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
  • Free WiFi

Explore the area

Map
397 Tianlin Road, Caohejing Hi-Tech Park, Shanghai, Shanghai, 200233
  • Caohejing Hi-Tech Park
    ‪4 min walk‬
  • Laowai Street 101
    ‪3 min drive‬
  • Hongqiao Int'l Pearl City
    ‪4 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down duvets, minibar, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking

  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

Club Room, 2 Double Beds

  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room

Club Suite, 1 Bedroom

  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Renaissance Shanghai Caohejing Hotel

Luxury Shanghai hotel in Xuhui with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Renaissance Shanghai Caohejing Hotel offers 373 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Touch SPA. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
During your stay at Renaissance Shanghai Caohejing Hotel, you're just a quick walk from Caohejing Hi-Tech Park. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Korean cuisine while dining at Smoki Moto
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, body wraps, or aromatherapy at Touch SPA
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Steps from Caohejing Hi-Tech Park and a 2-minute drive from Guilin Park
  • Airport shuttle service available for a fee
Renaissance Shanghai Caohejing Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 11733 square feet (1090 square meters) and includes a conference center. A fitness center, spa services, and a vending machine are also featured at the luxury Renaissance Shanghai Caohejing Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Smoki Moto - This restaurant specializes in Korean cuisine and serves lunch and dinner. Reservations are required.
Wan Li Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
CAFE BLD - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
The Lounge - Onsite gastropub.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 227.70 for adults and CNY 113.85 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Smoki Moto
  • Wan Li Restaurant
  • CAFE BLD
  • The Lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (11733 square feet of space)
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The property will be renovating from January 23 2025 to February 18 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Renaissance Shanghai Caohejing Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 157.41 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 227.70 for adults and CNY 113.85 for children
  • Airport shuttle fee: CNY 470 per vehicle (one way)
  • Rollaway bed fee: CNY 157.41 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Caohejing Renaissance
Renaissance Caohejing
Renaissance Caohejing Hotel
Renaissance Hotel Caohejing
Renaissance Shanghai Caohejing
Renaissance Shanghai Caohejing Hotel
Shanghai Caohejing
Shanghai Caohejing Hotel
Shanghai Renaissance Caohejing
Shanghai Renaissance Caohejing Hotel
Renaissance Shanghai Caohejing
Renaissance Shanghai Caohejing Hotel Hotel
Renaissance Shanghai Caohejing Hotel Shanghai
Renaissance Shanghai Caohejing Hotel Hotel Shanghai

Renaissance Shanghai Caohejing Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 136 out of 197 reviews
Rating 8 - Good. 51 out of 197 reviews
Rating 6 - Okay. 4 out of 197 reviews
Rating 4 - Poor. 5 out of 197 reviews
Rating 2 - Terrible. 1 out of 197 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Asaf

Stayed 4 nights in Sep 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, will certainly stay in Renaissance hotel more in the future and especially if I’m in Shanghai
Stayed 3 nights in Aug 2024

10/10 Excellent

Premysl

Stayed 3 nights in Jul 2024

8/10 Good

Kasipathy, CATERHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2024

10/10 Excellent

zhenxing

Liked: Cleanliness, staff & service, property conditions & facilities
Very good buffet and all the stuff are friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Yue, Mount Waverley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2023

10/10 Excellent

Yuyan

Rooms are Good for the price. But swimming pool is not fun. Has to wear a cap.
Stayed 8 nights in Sep 2023

10/10 Excellent

NAMMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was good and excellent experiences
Stayed 4 nights in Aug 2023

10/10 Excellent

Haibing, Fremont

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location in a high tech business park.
Stayed 2 nights in Jul 2023

10/10 Excellent

Haibing, Fremont

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Business park location.
Stayed 2 nights in Jul 2023

10/10 Excellent

WOOSEUNG

Stayed 2 nights in Apr 2023

10/10 Excellent

Paul

Stayed 3 nights in Apr 2023

10/10 Excellent

Jingwen D

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good, clean, no fuss
The service is getting better and better each time I stayed in the last 12 months. Great job.
Stayed 1 night in Jul 2021

10/10 Excellent

Genaro II

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staycation hotel during CNY
Excellent custoner service, modern and comfortable rooms, controlled temp indoor pool and clean changing room; perfect for kids, delicious variety of food from restos and free breakast. My family super enjoyed our stay here more, best among the other 2 hotels we checked in later.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and safe. Modern interior design and echo friendly.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Albeit truly a business hotel in a business section of Shanghai. Great rooms and friendly staff. Literally the best breakfast buffet I have ever had. This buffet beats the Mandalay Bay in Vegas and even the Waldorf in Shanghai as well several others I’ve been to.
Stayed 1 night in Nov 2019

10/10 Excellent

hamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay
Staff was overly friendly and helpful from every aspect of the stay. Room was clean and very comfortable.
Stayed 2 nights in Nov 2019

10/10 Excellent

Jianping

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
Overall, the hotel is excellent.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no much choices around the area. It takes aroynd 25 mins to Hong Qiao Airport will not gave any traffic jam. If your work is around Hing Qiao area then it's a good choice.
Stayed 2 nights in Aug 2019

10/10 Excellent

Siu Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

MOHIT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stained towels, limited vegetarian
Hotel staff is fine but hardly anyone speaks english. The rooms and the hotel in general is getting tad old with furnishings run down and needs improvement. Rooms are bit small. When i checked in they didn't even had a courtesy to send some to my room with my bag to direct me to the room and other amenities and information. The food is fine but the options for vegetarians are very very less. In the entire buffet dinner range the only thing vegetarian was salad and pasta. others had either seafood or eggs. Towels provided to me had stain and the air conditioning was poor, which was switching off the cooling again and again. I only received a patient hearing and an apology. Wish i could get my refund. I dot think it deserves a 5 star rating and leave alone a Marriott group tag. Didn't expect such experience from this hotel chain.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019