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DoubleTree by Hilton Shanghai Hongqiao

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Shanghai Hongqiao

Exterior
Indoor spa tub
Garden
Property entrance
Indoor pool, open 8:00 AM to 9:00 PM, lifeguards on site

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
1118 Gaojing Road, Shanghai, 201702
  • National Exhibition and Convention Center
    4 min drive
  • Hongqiao Tiandi
    6 min drive
  • Qibao Old Street
    7 min drive
  • Shanghai (SHA-Hongqiao Intl.)
    20 min drive

Room options

View all photos for Deluxe Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Twin Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Garden View Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Garden View Twin Room

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe King Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Suite Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden View King Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Garden View King Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room

Premium bedding, down duvets, in-room safe, individually decorated

Accessible Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Garden View

Premium bedding, down duvets, in-room safe, individually decorated

Premium Suite, Garden View

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Pet Friendly King Room

Premium bedding, down duvets, in-room safe, individually decorated

Pet Friendly King Room

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium bedding, down duvets, in-room safe, individually decorated

Premium Suite

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Terrace Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Terrace Twin Room

  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Terrace King Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Terrace King Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Pet Friendly Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Pet Friendly Twin Room

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Hilton Shanghai Hongqiao

Pool
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1047)
The price is €85
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hilton Shanghai Hongqiao

About this property

DoubleTree by Hilton Shanghai Hongqiao

Pet-friendly hotel with 2 restaurants connected to the convention center in Shanghai
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
DoubleTree by Hilton Shanghai Hongqiao offers 187 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments.
With your stay at DoubleTree by Hilton Shanghai Hongqiao, you'll be connected to the convention center and close to National Exhibition and Convention Center. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet in some public areas
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, massages, or body treatments at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Just a 4-minute drive from National Exhibition and Convention Center and 6 minutes from Hongqiao Tiandi
  • Pets welcome for a fee
DoubleTree by Hilton Shanghai Hongqiao offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 8073 square feet (750 square meters) and includes a conference center. A fitness center, a rooftop terrace, and spa services are also featured at the business-friendly DoubleTree by Hilton Shanghai Hongqiao. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Shanghai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
DoubleTree by Hilton Shanghai Hongqiao has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 50 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 128 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Sauna

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8073 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: CNY 500 per pet, per day
  • Weight limit: 33 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Fee for in-room wireless internet: CNY 50 per day (rates may vary)
  • Pet fee: CNY 500 per pet, per day
  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Melia Shanghai Hongqiao (NECC) Hotel Shanghai
Melia Shanghai Hongqiao (NECC) Hotel
Melia Shanghai Hongqiao (NECC) Shanghai
Melia Shanghai Hongqiao
Melia Shanghai Hongqiao Necc
The Senz Hotel SPA
Melia Shanghai Hongqiao (NECC)
DoubleTree by Hilton Shanghai Hongqiao Hotel
DoubleTree by Hilton Shanghai Hongqiao Shanghai
DoubleTree by Hilton Shanghai Hongqiao Hotel Shanghai

DoubleTree by Hilton Shanghai Hongqiao Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 91 reviews" "
Rating 8 - Good. 21 out of 91 reviews" "
Rating 6 - Okay. 4 out of 91 reviews" "
Rating 4 - Poor. 1 out of 91 reviews" "
Rating 2 - Terrible. 2 out of 91 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Hamid, LOS ANGELES

Business traveller, Travelled with partner
Liked: Amenities
Very clean, English speaking employees, good amenities. Near restaurants walkable. Near Shanghai national exhibition center. Rooms are comfortable but on the smaller side.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ramesh, Sacramento

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mixed of restaurants within walking distance. Friendly staff. Especially Marilyn Xu who is kind and helpful to us. She is very knowledgeable and have all the answers we consulted. Very impressed.
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Stayed 1 night in Mar 2023

10/10 Excellent

Wai Kwan Virginia

Stayed 1 night in Aug 2019

8/10 Good

PJ

Travelled with family
Liked: Property conditions & facilities, room comfort
Family trip
The hotel is well designed and stylishly furnished. Our overall experience was great. However, breakfast and other meals were definitely not up to standard and does not love up to expectations. Service in general was amateur and could be improved (no concierge, no assistance with luggage, no valet parking etc). The waking street adjacent to the hotel is a great supplement. Plenty of restaurant options there.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

Chris, Utah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time, wonderful experience. I'll definitely come back.
Stayed 1 night in Nov 2019

8/10 Good

Matt, Adelaide

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The internet was good. Only a few people spoke english, making it difficult to communicate
Stayed 4 nights in Nov 2019

8/10 Good

SM

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Gary

Stayed 1 night in Sep 2019

8/10 Good

Pushpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shanghai Fair
All was good
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Very new hotel in a new area. Very convenient for the NECC where I was attending the China Cycle show. They had a shuttle bus to the show each morning which took 10 minutes (although it was not advertised anywhere). No idea if they offered a return pick up service as that wasn’t advertised at all either. It’s a simple 30 minute walk or 10 minute taxi ride though. Rooms are modern, well decorated and well maintained. The Japanese style electronic toilet was a nice quirky feature. Beds are very comfortable and tv has a couple of good quality English channels including HBO. WiFi is reasonable speed most of the time, but can get slow in the evenings. On site restaurant served the best western breakfast I have ever had in China so that was a nice surprise. There is also a selection of good quality restaurants within 5 minutes walk of the hotel serving lunch or dinner. Some good bars too. The lobby bar in the hotel is ok, but you have to ask at reception to get served. The hotel gym and swimming pool are in a separate building at the rear of the hotel and are again modern and well maintained. Overall a great hotel which I will definitely stay at again whenever I visit the NECC.
Stayed 3 nights in May 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel near Hongqiao train station. If you need to stay in the Hongqiao area this is a great choice!
Stayed 1 night in Apr 2019

6/10 Okay

Supanee

Liked: Cleanliness, property conditions & facilities
Generally is ok but some comments as follows: - Auto door at main gate is temporary close causing some inconvenience when I was with big luggage, having a person to provide assistance temporary at entrance will be great - Distance from hotel to nearest metro station is too far for walking, only 2 trips shuttle bus is too less, as foreigner to get taxi during rush hour from metro to hotel is not easy, plus bad smoking smell all taxi, I don't like taxi, having more frequent & flexible transfer hotel-metro-hotel will be great - Almost no restaurants nearby hotel, eating at hotel every day is very boring, I am looking for more variety of food at hotel
Stayed 3 nights in Dec 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for exhibition centre
Hotel is conveniently located for the exhibition centre. Rooms are new, and staff are helpful. A good option for business trips in this area. Would happily stay again.
Stayed 2 nights in Nov 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for exhibition center.
We like to stay here for the Automechanika grade show. Hotel facilities are well maintained, and the staff make an effort to be helpful. The executive lounge is a good option. Overall hotel offers good value.
Stayed 2 nights in Nov 2018

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ITMA Asía
Excellent and professional service. Also most of the front desk staff speak good English
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, modern and clean
Attended a trade show at the Shanghai Exhibition and Convention Centre and stayed at the Melia which was modern and conveniently located 10 minutes away by taxi. It is clean, great breakfast and enjoyed a massage at their in-house spa.
Stayed 4 nights in Sep 2018

10/10 Excellent

Manuel Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable quiet hotel west of the city
Very new and comfortable hotel convenient to reach the exhibition centre. The staff go out of their way to help, only draw back is that there is not a lot gojngbon around the area and Metro station is near the exhibition centre
Stayed 7 nights in Sep 2018

10/10 Excellent

Senhai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This hotel was built in 2017, so everything is still very new. I was arranged a king-bed room on the 7th floor, facing the main street. The room is spacious, modern, clean, well equipped and designed. You don’t need to bring electronic adapters because you will find all major types of sockets in it, plus 2 USBs and a wireless speaker. The flat TV can be paired with smart phones. The bed is comfortable but the pillows are a bit too soft for me. Apart from the hardware, I want to mention about its software (service). Most of the staff whom I met during my 4-day stay were friendly and helpful. Many of them initiated conversation and/or help, and I felt so welcome. Special thanks to Jenny Ye, Customer Experience Manager, and Jamie of F&B, who have been so kind to take care of my requests efficiently and professionally. Don’t get me wrong, I would like to emphasize that the overall service was very good, not just Jenny and Jamie. I am so impressed about this. I have had breakfast, lunch and dinner at the restaurant (the only restaurant in the hotel), and I was happy with my food, except my steak which was overlooked. (I ordered medium but it was served well done.) A shopping complex with shops, restaurants, bars and a massage place is just 100 metres from the hotel, but I think it’s only 40-50% occupied. So there would be more to be opened. I had a massage there one evening, which was very nice. Will definitely come back.
Stayed 3 nights in Aug 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near NECC
Great price for a good hotel near NECC. They were super helpful with Taxi's and their breakfast buffet had tons of options. Would definitely stay here again.
Stayed 3 nights in Jul 2018