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Mandarin Oriental Pudong, Shanghai

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental Pudong, Shanghai

Cocktail bar
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120
  • Oriental Pearl Tower
    10 min walk
  • IFC Mall
    13 min walk
  • Jin Mao Tower
    14 min walk
  • Shanghai (PVG-Pudong Intl.)
    43 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Club Room, 2 Single Beds, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds, River View

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Club Room, 1 King Bed, River View

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Twin Star)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Twin Star)

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, River View

  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

View from room

Deluxe Room, 1 King Bed, River View

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, River View

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin River Themed Room King

Mandarin River Themed Room King

Mandarin River Themed Room King

  • 61 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed, River View

  • 61 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pearl Tower)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Pearl Tower)

  • 101 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, River View

  • 101 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

View from room

Mandarin, Room, 1 King Bed

  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Harbour City)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Harbour City)

  • 67 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

View from room

Club Room, 1 King Bed, River View

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Mandarin Oriental Pudong, Shanghai

Luxury hotel connected to a shopping center in Downtown Shanghai with 4 restaurants
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. Self parking is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Mandarin Oriental Pudong, Shanghai offers 362 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas and include dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The Spa has 13 treatment rooms including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Mandarin Oriental Pudong, Shanghai. During your stay, you'll be connected to a shopping center, and just a quick walk from Lujiazui Central Greenland. Features include free self parking, plus 4 restaurants and a full-service spa.
  • Free self parking
  • Enjoy French cuisine while dining at Fifty 8 Grill
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with facials, manicures and pedicures, or massages at The Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • 10 minutes by foot from Oriental Pearl Tower and a 2-minute drive from The Bund
  • Airport shuttle service available for a fee
Mandarin Oriental Pudong, Shanghai offers its guests a full-service spa, an indoor pool, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business center and meeting rooms. A fitness center, a sauna, and spa services are also featured at the luxury Mandarin Oriental Pudong, Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Fifty 8 Grill - This restaurant specializes in French cuisine and serves lunch and dinner.
Yong Yi Ting - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Zest - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Riviera Lounge - Onsite restaurant.
Qi Bar - This cocktail bar serves light fare only.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 120 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 274 for adults and CNY 137 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Fifty 8 Grill
  • Yong Yi Ting
  • Zest
  • Riviera Lounge
  • Qi Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • iPod dock
  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental Pudong, Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 437.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 274 for adults and CNY 137 for children
  • Fee for in-room wireless internet: CNY 120 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: CNY 120 per 24-hour period (rates may vary)
  • Airport shuttle fee: CNY 950 per vehicle (one-way)
  • Rollaway bed fee: CNY 437.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental Pudong, Shanghai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Mandarin Oriental Pudong, Shanghai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 301 out of 392 reviews" "
Rating 8 - Good. 66 out of 392 reviews" "
Rating 6 - Okay. 14 out of 392 reviews" "
Rating 4 - Poor. 7 out of 392 reviews" "
Rating 2 - Terrible. 4 out of 392 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Shenyan

Travelled with family and small children
Liked: Cleanliness, staff & service
Free wifi does not work, need to pay for wifi for more than $8 per day
Stayed 2 nights in Aug 2024

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Looks old, Wi-Fi doesn't work, the area around not convenient
Stayed 6 nights in Aug 2024

8/10 Good

Lisa

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Besides the brushing under the rug for a guest smoking in the room with their door wide open to the hallway, it was alright.
Stayed 2 nights in Aug 2024

4/10 Poor

Tong

Disliked: Cleanliness, amenities, property conditions & facilities
They don’t even mention the vip access before I brought that up. And no upgrade offered
Stayed 1 night in Jul 2024

10/10 Excellent

Wei, Beaconsfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Wei, Beaconsfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Yumei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Shanghai Pudong Mandarin Oriental. The hotel is located by the Huang Pu River, next to the Shanghai financial district. My room has fantastic river view. Night walks along the river with city views are remarkable and unique experiences. The service at the Shanghai Pudong Mandarin Oriental was exceptional. Breakfast at Zest was truly outstanding. The restaurant manager, Alan's warm and welcoming demeanor added a personal touch to the dining experience. The combination of luxurious accommodations, impeccable service, and the culinary delights at Zest made it an unforgettable experience. Whether you're visiting Shanghai for business or leisure, I highly recommend the Shanghai Pudong Mandarin Oriental.
Stayed 4 nights in Jul 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very caring staff, Jennifer helped me checked in and she’s wonderful. Lovely hotel with great bar and breakfast. Would recommend for a stay in Shanghai.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen Paul

Stayed 2 nights in Jul 2024

10/10 Excellent

Lily

Liked: Amenities
It’s a great hotel! Nice view!
Stayed 4 nights in Jul 2024

10/10 Excellent

Chi

Stayed 1 night in Jun 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!
We had a wonderful experience, the hotel is very well located next to the river, really nice view from the rooms facing the river, hotel in general is really nice, Breakfast is exquisite they have western and Asian breakfast combined to make an absolutely stunning display of dishes coupled with the savory taste of all of the options.
Stayed 3 nights in May 2024

10/10 Excellent

Abdulrahman

Stayed 2 nights in May 2024

10/10 Excellent

Mardo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel before used to be much better
Stayed 4 nights in May 2024

10/10 Excellent

Merbert

Travelled with family
Liked: Cleanliness, staff & service
Staff attentiveness is above par.
Stayed 3 nights in May 2024

10/10 Excellent

Abdulrahman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel and service
Stayed 1 night in May 2024

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness
Great night walk
Stayed 3 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to hotel
This is our go to hotel in Shanghai - it’s boutique in feel and service - the staff are incredible and the quality is v high - just right
Stayed 4 nights in Apr 2024

10/10 Excellent

radwan

Travelled with group
Stayed 4 nights in Apr 2024

10/10 Excellent

Olin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Jia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nowadays still charge WiFi is incredible
Stayed 1 night in Mar 2024