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Guoman Hotel Shanghai

5.0 star property

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Photo gallery for Guoman Hotel Shanghai

Indoor pool, outdoor pool
Executive Suite
2 bars/lounges
2 bars/lounges
Select Comfort beds, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking included
  • Spa
  • Gym

Explore the area

Map
Block 1, Daduhe Road, Guoson Centre, 388, Shanghai, PVG, 200062
  • Xianxia Road
    ‪3 min drive‬
  • Cloud Nine Plaza
    ‪4 min drive‬
  • Zhongshan Park
    ‪6 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room

Select Comfort beds, in-room safe, individually decorated

Deluxe Double Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Bed Room, Lake View

Select Comfort beds, in-room safe, individually decorated

Deluxe Twin Bed Room, Lake View

  • 35 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Select Comfort beds, in-room safe, individually decorated

Deluxe Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

Select Comfort beds, in-room safe, individually decorated

Executive Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Select Comfort beds, in-room safe, individually decorated

Executive Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Bed Room, Lake View

Select Comfort beds, in-room safe, individually decorated

Deluxe King Bed Room, Lake View

  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

About this property

Guoman Hotel Shanghai

Luxury hotel with 4 restaurants connected to a shopping center in Shanghai
4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free wired internet in public areas, free self parking, and a free manager's reception are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.
Guoman Hotel Shanghai offers 442 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature Select Comfort mattresses. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 12 years old are not allowed in the swimming pool, health club, or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

PING SPA has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.
With your stay at Guoman Hotel Shanghai, you'll be connected to a shopping center and within walking distance of Xianxia Road. You'll find features like free self parking, free wired internet, and a free manager's reception.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Asian cuisine at The Market, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with facials, body treatments, or Ayurvedic treatments at PING SPA
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 7 minutes by car from Jing'an Temple and 10 minutes from People's Square
Guoman Hotel Shanghai offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free wired Internet.

Business amenities include a business center, a meeting room, and limo/town car service. Event space at this hotel measures 11356 square feet (1055 square meters) and includes conference space. A children's pool, a health club, and a hot tub are also featured at the luxury Guoman Hotel Shanghai. Free self parking is available.

This 5-star Shanghai hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Market - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
I.Z.K.Y. - This restaurant specializes in sushi and serves lunch and dinner.
Yin Chu Xuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available.
The Lounge - Onsite café.
GB Bar - This bistro specializes in British cuisine.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (surcharge), Free wired Internet

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 128 per person
  • 4 restaurants
  • 2 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Market
  • I.Z.K.Y.
  • Yin Chu Xuan
  • The Lounge
  • GB Bar

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (11356 square feet)
  • A meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Select comfort bed

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CNY 500
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CNY 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 288.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Early check-in fee: CNY 500 (subject to availability)
  • Late check-out fee: CNY 500 (subject to availability)
  • Rollaway bed fee: CNY 288.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guoman Hotel Shanghai
Guoman Shanghai
Guoman Shanghai Hotel
Hotel Guoman
Shanghai Guoman Hotel
Guoman Hotel
Guoman
Guoman Hotel Shanghai Hotel
Guoman Hotel Shanghai Shanghai
Guoman Hotel Shanghai Hotel Shanghai

Guoman Hotel Shanghai Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 30 out of 104 reviews
Rating 8 - Good. 54 out of 104 reviews
Rating 6 - Okay. 13 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 1 out of 104 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel, the only problem I had was the room was too warm during the day even with the air conditioning turned off due to glass windows and the sun (visited in December).
Stayed 3 nights in Dec 2019

8/10 Good

Stephen-Claude

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done!
Really nice hotel, reasonably priced.
Stayed 3 nights in Nov 2019

10/10 Excellent

Andrej

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 3 nights in Nov 2019

8/10 Good

Johnathan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Not a bad second stay.
The hotel is generous with upgrades and breakfast, suite was large and comfortable, especially the bed. Furnishing is a bit worn out, especially the sofas and chairs. Overall cannot complain for the price and location for my work requirements.
Stayed 2 nights in Nov 2019

10/10 Excellent

ANTIPAS IV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff
Stayed 1 night in Aug 2019

10/10 Excellent

ANTIPAS IV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

ANTIPAS IV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Natchasorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good range of services, opposite lovely park. A good walk to the metro but overall location suitable. Lighting in room was not user friendly and position of lights poor. Bathroom tired but great shower pressure. Request for non smoking but could smell smoke toward end of stay
Stayed 12 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2018

6/10 Okay

Hai, San Francisco, CA

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
hardwares are good. bath room is nice. most of the staff were nice room is too small, there was dust at bar, never got cleaned. the room I booked come with 2 breakfast, but on the restaurant record only showed one free breakfast, told to them for couple times, they never fixed the problem, for a whole month! swimming pool doesn't provide bath towels, we had to bring from our room.
Stayed 28 nights in Jul 2018

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable rooms. Easy to get around from here as well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was far away from 2 'nearest' metro station. Though the hotel provide free shuttle but the timing was very limited. The room was clean and huge and comfy. The shuttle driver, The concierge and the bellboy had provide their upmost excellent services & standard especially the bellboy whom i chatted with on 22 June Thurs morning while waiting for the taxi.
Stayed 2 nights in Jun 2017

8/10 Good

Choong Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good only for the convention center
The location is only ideal if you are doing business in that area. I was attending a convention at the nearby Shanghai Convention & Exhibition Centrer of International Sourcing. There are only 2 hotels within walking distance of the convention center. The nearest metro station is about 1 km away. There is a shopping center opposite which has a good variety of food outlets. However if you intend to visit other parts of Shanghai, this is not a good place to stay. Wifi was not reliable and slow
Stayed 6 nights in Jun 2017

8/10 Good

Andy, Pittsburgh, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel near Shanghai convention cente
Chose this over the nearby Marriott because I wanted to try something different, more "local." Overall, it's a very nice hotel. The room was spacious and clean, and it had all the usual amenities: small but nice gym, nice sized pool and hottub, spa services, bars and restaurants. The restaurant serves a nice breakfast buffet, but note that the fare is very Asian (e.g., noodles, greens, various meats). The staff were very friendly, although spoke minimal English. There is a shopping mall directly across the street with Western stores like Starbucks, KFC, H&M, and Uniqlo. But it's not a very glamorous part of Shanghai, so there's not a lot of other interesting things nearby.

10/10 Excellent

jojo, st louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel
Vacationing in Asia with husband and 2 adult teens. Had suite with a bedroom and Sitting area. was able to get 2 extra roll away beds into sitting room for kids. Everyone was very comfortable. Facility top notch. Manager gave us access to club room for snacks and drinks. Breakfast buffet was awesome.

10/10 Excellent

Leigh, Desborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emoji thumbs up & no complaints
Walking distance to expo centre. Starbucks across the road. Good service. Speak very good English

2/10 Terrible

Aviv, ISRAEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
GUOMAN SHANGHAI HOTEL SHOULD BE TAKEN OVER
GUOMAN HOTEL IN SHANGHAI IS VERY VERY DIRTY. THE CARPET IN THE LOBBY, ELEVATOR AND IN THE ROOM, DIRTY IS NOT A WORD TO DESCRIBE. BATHROOM FULL OF WATER STAIN. CLERKS IN THE HOTEL KEEPING CHATTING IN SHANGHAINESE, NO MANDARINE SPEAKER AND ENGLISH SPEAKER. IF YOU WANT TO SHORTEN YOUR LIFE AND RUIN YOUR TRIP PLEASE BOOK THIS HOTEL. THE LOCATION IS NEAR JACKEY CHEN GALLARY AND HIS RESTAURANT, WHICH ONE CUP OF TEA COST 80 DOLLAR, ONE BOWL OF RICE COST 20 DOLLAR. SURROUNDING BESIDES THE CHANGFENG PARK IS COOL, ALL THE SHOPPING MALLS ARE EMPTY, FULL OF FARMERS.

8/10 Good

Michael, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
General impressions
The hotel caters mainly for Chinese clients and they appear to be pleased with everything. Breakfast therefore caters for the Chinese palate and there was not much European hot and cold food for this time of day. The executive lounge was good for breakfast and dinner and the staff there were most helpful. Changfeng Park is a beautiful Park in terms of flowers, shrubs and trees which surround a large lake.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service dirty hotel
We checked in guoman in April 28 till may 5th. When we check in no one told us the loudge bar on 17th floor will be closed during May 1st till 3rd. The room carpet is dirty, under the master bed has a used condem pack, house keeper forget to put shampoo & shower gel. When I ask her to bring me a set of bedding for the sofa, because my 4 years old son will sleep there, housekeeper told me that she is busy right now until noon between 12 till 1 she will deliver me. Besides the house keeping service, the breakfast is really normal doesnot comply with 5 star hotel. The two shopping mall near the hotel nearly opened every floor, very empty and quiet.WWherever you go have to take a taxi around 40rmb. Donnot waste your money to disappoint yourself. There is nothing similarity between guoman in london and shanghai.

8/10 Good

Buberry159, Vancouver, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Close to restaurants and convention centre.
Rooms are very nice and rates were decent. Staff were okay friendly. Make sure you go down to the lobby ahead of time to request for a taxi, as they do not have a taxi stand.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Conference Center
Second time we have stayed at this hotel. This year we were given a free upgrade, due to (perhaps) a very busy Conference and some overbooking of the smaller rooms. Clean rooms, nice bathroom. The only negative was the hair drier was tricky to find, look in the bedside table in a black bag, and the really big challenge and outlet to plug it in near a mirror. Hotel is a little tricky to find but in a nice neighborhood, with plenty of shopping. Nice Chinese style buffet breakfast. Staff helpful, front desk recommended a very good Restaurant, food and price, across the street in the mall.