Grand Millennium HongQiao Shanghai

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Millennium HongQiao Shanghai

Front of property – evening/night
2 restaurants, breakfast, lunch, dinner served; international cuisine
Executive Suite
Reception
Deluxe Suite

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Parking available
  • Room service

Explore the area

Map
2588 Yan An Xi Road, Shanghai, Shanghai, 201103
  • Hongqiao Int'l Pearl City
    16 min walk
  • 巴国布衣
    2 min walk
  • Hongbaoshi Road Station
    6 min walk
  • Shanghai (SHA-Hongqiao Intl.)
    12 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premier Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Club Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • 60.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Suite

  • 80.0 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Grand Millennium HongQiao Shanghai

Luxury hotel connected to a shopping center in Changning with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Grand Millennium HongQiao Shanghai offers 368 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages and body treatments.
With your stay at Grand Millennium HongQiao Shanghai, you'll be connected to a shopping center and within walking distance of Intex Shanghai. Features include free WiFi in public areas and a free area shuttle, plus 2 restaurants.
  • Free WiFi
  • Enjoy international cuisine with garden views at O Cafe, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • 6 minutes by car from Jing'an Temple and 8 minutes from People's Square
  • Free local-area shuttle service
Grand Millennium HongQiao Shanghai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 26910 square feet (2500 square meters) and includes a conference center. A health club, a spa tub, and a sauna are also featured at the luxury Grand Millennium HongQiao Shanghai. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
O Cafe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Spectrum - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Chatz - Onsite lobby lounge. Happy hour is offered. Open daily.
O' €™Deli Bar & Terrace - This bar overlooks the garden. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 80.00 per day)
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 228 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • O Cafe
  • Spectrum
  • Chatz
  • O' €™Deli Bar & Terrace

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (26910 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Body treatments
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Millennium HongQiao Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 230 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Airport shuttle fee: CNY 800 per vehicle (roundtrip)
  • Self parking fee: CNY 80.00 per day
  • Rollaway bed fee: CNY 230 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Millennium HongQiao Shanghai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Millennium Hongqiao Shanghai
Millennium Hotel Shanghai Hongqiao
Millennium Shanghai Hongqiao
Grand Millennium HongQiao Shanghai Hotel
Grand Millennium HongQiao Shanghai
Shanghai Millennium Hongqiao Hotel
Millennium Hongqiao Shanghai
Grand Millennium HongQiao Shanghai Hotel
Grand Millennium HongQiao Shanghai Shanghai
Grand Millennium HongQiao Shanghai Hotel Shanghai

Grand Millennium HongQiao Shanghai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 323 out of 760 reviews" "
Rating 8 - Good. 330 out of 760 reviews" "
Rating 6 - Okay. 59 out of 760 reviews" "
Rating 4 - Poor. 26 out of 760 reviews" "
Rating 2 - Terrible. 22 out of 760 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Stayed 4 nights in Sep 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very living experience in the hotel, no complaints at all.
Stayed 1 night in Sep 2024

10/10 Excellent

Bartlomiej, Zielonka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
refused to honor VIP discount for food/beverage
Room excellent. Nice surroundings. Location not bad. Pool downstairs with sauna etc v. functional with large pool. Could do with a spruce up and harder cleaning. However, I booked with a VIP booking. When I went to book dinner I checked, and the restaurant refused to honour the 25% discount. I went back to the reception and they also refused. I had made a special trip back with family for dinner, so this was unpleasant. So we went to a non-hotel restaurant. The next morning I talked to the manager who admitted fault but would not make it right except for some vague promise of a discount if I stayed in the future. I asked for a voucher or something, but nothing. So I had a written unequivocal discount in writing and I am expected to take vague promises? What prompted this review is I just got an email asking me to join Millennium....
Stayed 2 nights in Jul 2024

2/10 Terrible

Junmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No VIP treat at all. Price is so high!
Stayed 1 night in Jul 2024

10/10 Excellent

Weng Sum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

YUKIHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for great stay
Stayed 4 nights in Jun 2024

10/10 Excellent

Isac itzhak

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Milica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Hazim

Travelled with family and small children
Disliked: Staff & service, amenities
Very bad experience with the hotel manager, not understanding and start yelling when I asked to change room. My family and I felt uncomfortable and we mahe a different hotel reservations just for such a poor customer service specific from the manager who got so upset and yell at us. Highly recommend to avoid this hotel
Stayed 1 night in May 2024

10/10 Excellent

Jae

Stayed 1 night in May 2024

4/10 Poor

Elie Hillel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Yair

Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
A beautiful hotel for a pleasant stay
During my recent stay at the hotel, I was pleased to find that it had been thoughtfully refurbished since my last visit over a decade ago. My room on the 8th floor was spacious, clear, and comfortable, offering a beautiful view. The amenities provided exceeded my expectations. However, there were a few areas for improvement that I believe the hotel should consider. Firstly, the chair in the room was uncomfortable for extended seating, which was a concern as I had to work from the room for several hours each day during my week-long stay. Secondly, the minibar items were overpriced, which was a bit disappointing. Thirdly, I was about about to be charged an exorbitant amount to print a booklet, so I gave it up. Fourthly, while the idea of the mailbox located outside the room for package deliveries and laundry services is fantastic, finding someone to inform me of its existence and accessing it was a bit of a challenge. Lastly, I found the hotel's laundry service to be quite expensive, almost equivalent to the cost of the clothes themselves. If guests require laundry services, it would be advisable to find an external alternative. Despite these minor issues, I immensely enjoyed my stay and appreciate the thoughtful refurbishment. I look forward to visiting again in the future.
Room
Bathroom
Desk and Minibar
View from the room
Stayed 1 night in Aug 2023

8/10 Good

YESHUA, Brooklyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Enjoyed my stay
Stayed 2 nights in May 2023

8/10 Good

Hunglin

Stayed 2 nights in Apr 2023

10/10 Excellent

MARK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

CHRISTOPHER

Stayed 2 nights in Mar 2023

10/10 Excellent

Tony

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Stayed 7 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an excellent hotel everything went great I really recommend it for business or leisure stay
Stayed 6 nights in Dec 2019

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
The hotel was nice. One room was a bit musty smelling. Other room was fine. Breakfast was good. Pool area was really nice with a working sauna and steam room. Had some confusion over my booking re: breakfasts that came with room. Think it was a problem from Hotels.com. Instead of 2 breakfasts per room, one room had only one breakfast included.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019