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Grand Hyatt Shanghai

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Shanghai

Exterior
Front of property
Serves lunch and dinner
Grand Suite, 1 King Bed, City View
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121
  • IFC Mall
    3 min walk
  • Shanghai World Financial Center
    4 min walk
  • Jin Mao Tower
    7 min walk
  • Shanghai (SHA-Hongqiao Intl.)
    38 min drive

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed (Deluxe)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 Queen Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, River View (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, River View (Deluxe)

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Queen Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Grand Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, River View

  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 Queen Bed, River View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Queen Bed, River View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Grand Suite, 1 King Bed, City View

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, 2 Double Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Business Twin Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Diplomat)

Suite (Diplomat) | Living room

Suite (Diplomat)

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Pudong Shangri-La, Shanghai
Pool
Hot tub
Spa
Free WiFi
4.4 out of 5, Excellent, (759)
The price is €165
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Pudong Shangri-La, Shanghai

About this property

Grand Hyatt Shanghai

Luxury hotel connected to the convention center in Downtown Shanghai with free parking
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Grand Hyatt Shanghai offers 548 shared accommodations with fireplaces and minibars. Beds feature down comforters and premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they enjoy the overall property condition at Grand Hyatt Shanghai. During your stay, you'll be connected to the convention center, and just a quick walk from IFC Mall. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Chinese cuisine while dining at Canton
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Shanghai Tower and Oriental Pearl Tower
  • Airport shuttle service available for a fee
As a guest of Grand Hyatt Shanghai, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 30139 square feet (2800 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Grand Hyatt Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Canton - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Club Jin Mao - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Kobachi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Cloud 9 - This tapas bar specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
ON56 - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 174.9 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Canton
  • Club Jin Mao
  • Kobachi
  • Cloud 9
  • ON56

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Dining table
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (30139 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Shared accommodations
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to November 24 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 174.9 per person
  • Airport shuttle fee: CNY 650 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Grand Hyatt Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1007 reviews" "
Rating 8 - Good. 262 out of 1007 reviews" "
Rating 6 - Okay. 71 out of 1007 reviews" "
Rating 4 - Poor. 35 out of 1007 reviews" "
Rating 2 - Terrible. 17 out of 1007 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charlie, Muang Bang Phli

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location offers very scenic views of the Bund, especially revered at nighttime. The connivence of close proximity to Shanghai Metro Lines 2 & 14 allows for effortless transport across the Huangpu River to many different scenic locations, like the Bund, Yuyuan Old Street and Shanghai Disneyland within minutes. Additionally, Line 2 transports directly to the airport with availability to shorten transit time by taking the Maglev as an alternative.
Stayed 3 nights in Aug 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

Xiaowei

Disliked: Property conditions & facilities
Really old property. Great location. Under trained staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall fine, its an older hotel so I did not expect too much. However it was very surprising that a 5 star hotel provides Nescafr instant coffee and not a proper coffee machine.
Stayed 1 night in Jul 2024

2/10 Terrible

Kit Man

Stayed 2 nights in Jun 2024

10/10 Excellent

Surendra

Stayed 2 nights in Jun 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of pudong with incredible views.
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 8 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, bad front desk
Great hotel by itself. Best location, beautiful view from the sky high windows. However, very disappointed with the front desk service at check in. We got the hotel at 3pm, and looked forward to fresh up in the room and getting ready for the night. By it says, we can check in after 2pm. However, after a long wait for only a few people in the line, I’ve been told that the room would not be ready for another hour. The front desk could not do anything to compensate but they would call me once the room was ready. No one called at the end. After dinner, the room was finally ready, but I had to wait for the front desk to check in again, as the system issue.
Stayed 2 nights in Jun 2024

8/10 Good

canson

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very good hotel at a good rate in the area
Stayed 1 night in Jun 2024

8/10 Good

Asaf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Chengyan

Liked: Cleanliness, room comfort
Overall, it’s okay!
The room was modern and very pretty. Location was great, it’s right next to the tallest building in Shanghai and very close to the metro stop. Yet, the walls were too thin so we can hear other people talking. Their checkin process was disorganized, we literally have to check with the front desk each time, and they did not text/call us.
Stayed 3 nights in May 2024

10/10 Excellent

Hai Yan

Stayed 2 nights in May 2024

8/10 Good

Zhimin

Stayed 2 nights in May 2024

10/10 Excellent

Hassan Akif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rene, San Pedro Sula

Stayed 2 nights in Apr 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very nice hotel but rooms are a little outdated compared to other grand hyatts. We were expecting more modern and luxurious. Staff wasnt friendly NEVER. Reception or buffet staff not friendly at all.
Stayed 2 nights in Apr 2024

6/10 Okay

Chich

Travelled with family
The quality of hotel is medium level
Stayed 2 nights in Apr 2024

10/10 Excellent

SIOU PENG

Liked: Cleanliness, staff & service
love the hotel room design.
Stayed 2 nights in Mar 2024

8/10 Good

Yiduo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Pramod

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Qing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for staying SHANGHAI😊
Stayed 5 nights in Mar 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in Shanghai's landmark building Jin Mao Tower. Located in Lujiazui business center. Overlooking the most prosperous city center of Shanghai. The hotel is decorated with Chinese characteristics and displays many Chinese paintings, calligraphy, and ceramic artworks. The restaurant offers Cantonese food, Japanese food, and buffet. First-class sightseeing environment. A very unforgettable stay. Living in Suite 8305, it has a living room, kitchen, dining room, and two Kingsize beds in the bedroom. It has a 180-degree floor-to-ceiling viewing window, facing the Lujiazui Huangpu River city skyline. It is a very shocking living experience.
Stayed 1 night in Mar 2024