Crowne Plaza Shanghai Pujiang, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Shanghai Pujiang, an IHG Hotel

Meeting facility
Pool
Minibar, in-room safe, soundproofing, iron/ironing board
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
No. 3701 Chenhang, Minhang District, Shanghai, 201114
  • Shanghai Oriental Sports Center
    9 min drive
  • Shanghai Jiao Tong University
    11 min drive
  • Shanghai World Expo Center
    11 min drive
  • Shanghai (PVG-Pudong Intl.)
    36 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 2 Double Beds

2 Double Standard

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Business Lounge Access

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed

1 Bedroom Suite

  • Sleeps 3
  • 1 Twin Bed

Upgrade Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 2 Double Beds

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About this property

Crowne Plaza Shanghai Pujiang, an IHG Hotel

Luxury hotel with free parking connected to the convention center in Shanghai
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Crowne Plaza Shanghai Pujiang, an IHG Hotel offers 319 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

With your stay at Crowne Plaza Shanghai Pujiang, an IHG Hotel, you'll be connected to the convention center and within walking distance of Huangpu River. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 11 minutes by car from Shanghai World Expo Center and 12 minutes from Mercedes Benz Arena
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A library, a vending machine, and a garden are also featured at the luxury Crowne Plaza Shanghai Pujiang, an IHG Hotel. Free self parking is available.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Crowne Plaza Shanghai Pujiang, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: CNY 138 for adults and CNY 69 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 49-inch LED TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Health club
  • Sauna
  • Spa tub
The following facilities are closed on Sunday, Friday, and Saturday:
  • Bar/lounge
  • Health club
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 358.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Towels fee: CNY 0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 138 for adults and CNY 69 for children
  • Rollaway bed fee: CNY 358.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Shanghai Pujiang Hotel
Crowne Plaza Pujiang Hotel
Crowne Plaza Pujiang
Crowne Plaza Shanghai Pujiang
Crowne Plaza Shanghai Pujiang, an IHG Hotel Hotel
Crowne Plaza Shanghai Pujiang, an IHG Hotel Shanghai
Crowne Plaza Shanghai Pujiang, an IHG Hotel Hotel Shanghai

Crowne Plaza Shanghai Pujiang, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 43 reviews" "
Rating 8 - Good. 16 out of 43 reviews" "
Rating 6 - Okay. 2 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Very good hotel, outskirts of the centre, great selection of food.
Stayed 3 nights in Apr 2024

10/10 Excellent

Emily

Stayed 2 nights in Mar 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 8 nights in Oct 2023

4/10 Poor

Zhijian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The central AC is not working. So hot! They did give us a fan, but for a five star, it’s not acceptable not to have a working AC.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sarah, Colorado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel, and you can’t beat the price. The whole facility was clean and enjoyable, and the staff was great. While the hotel claims to have AC, it is central and turned off in December. When we arrived, our rooms were set at 26C. That’s WAY too warm for just sitting still, let alone sleeping! There was a tiny window to open that managed to cool the room by a couple degrees by the next morning, but it was still very warm. The location is probably great for conferences or work meetings, but I probably wouldn’t recommend it for tourists wanting to see the real Shanghai. It’s at least 30 minutes to the metro if you walk, and at least another 30 before you’re close enough to the tourist attractions to get off the metro. We came here at the end of our trip for some quiet and luxury, and we were glad we didn’t choose it for our whole stay in Shanghai simply because of the location. The hotel was amazing, though. We ate at two of the hotel restaurants (both delicious), and the entire hotel has a very comfortable atmosphere. As long as you’re not looking for something in the city center or walking distance to the metro, I would highly recommend this hotel.
Stayed 1 night in Dec 2019

8/10 Good

Eliyahu

Stayed 3 nights in Oct 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and sweet
A short but very comfortable stay for work. The only issue I had was with breakfast as it was included on the hotels.com booking but the hotel said it wasn't. I am not sure with whom the problem lay. They allowed me some breakfast! Overall a very nice hotel.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The AC didn’t work properly so I had to turn it down to 17 celsius but the room wasn’t still cool enough and extremely humid. The front desk staffs were ok, though there was only 1 staff covering 10 other customers during check-in. Yet some other staffs at the desk weren’t doing anything so I wonder how they leverage their staffs.
Stayed 1 night in Aug 2019

10/10 Excellent

Natali, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great, but a little bit far from the city center (but it's reflected in the price). I suggest taking Didi to/from subway station, very cheap and convenient.
Stayed 5 nights in May 2019

10/10 Excellent

Pam, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service
This is the best Crowne Plaza I ever stayed. The staffs are very helpful and do the wonderful job to make our stay so enjoyable and comfortable. Since I am platium IHG member so I got upgraded to a better room and also provided fruits and drinks to us. I definitely will stay here again.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Great place, Great service
Stayed 4 nights in Dec 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Michael, Tennessee

Liked: Cleanliness, staff & service, room comfort
Way too many people at breakfast. Bus loads of people long lines, no real seating. Besides that it was great. Spa was closed for Foot Massages.
Stayed 8 nights in Jan 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new and it shows.
This hotel has not been open very long - hence the reason why there are no reviews so far. It is a very large hotel offering everything a modern hotel should. The decor is very striking and modern, the facilities all state of the art. But, as you might expect there are some teething problems. The staff are all eager to please having been well trained no doubt but the standard of spoken English is not that good as yet. The rooms I had was enormous with a bathroom which could be seen or hidden as preferred, a wet room and good wardrobe space The TV was not fully functional in that it had no international channels The WiFi is strong and efficient I sampled the buffet dinner in the on site cafe which was very good value for money (drinks included) and the range of dishes was good. However, there was not adequate labeling so you weren't sure what was what. And the dishes were sometimes left out a little too long so started to be past their best. The Breakfast Buffet offered an extensive choice all presented in good order. The problem is that the hotel appears to be in the middle of nowhere with nothing in the way of restaurants and bars nearby. In addition, taxis have difficulty finding it so you may have to wait a while. It has all the indications of being a top rate luxury hotel ...eventually.
Stayed 3 nights in Sep 2017

10/10 Excellent

ChingChin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Ho

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Air conditioner and refrigerator were not function
The air conditioner and refrigerator did not function well. The overall customer service was quite good. They took actions to try ti fix the issues timely although the results was negative.
Stayed 3 nights in Mar 2024

8/10 Good

chanwoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in Dec 2023

10/10 Excellent

Chenling

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mitake

Liked: Cleanliness, staff & service, property conditions & facilities
I couldn’t read the letter from room service, but I really appreciate that this kind of "Omotenashi" never have at the other country hotels.
Stayed 3 nights in Aug 2023

8/10 Good

Vincent, Taipei City

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Above average
Stayed 1 night in Jun 2023

8/10 Good

Gorka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Yu Tien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Yu Tien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021