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Crowne Plaza Shanghai Hongqiao by IHG

4.5 star property

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Photo gallery for Crowne Plaza Shanghai Hongqiao by IHG

Exterior
Exterior
Minibar, in-room safe, individually decorated, desk
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking included
  • Gym
  • Housekeeping

Explore the area

Map
No. 1-3, Lane 630 Shenchang Road, Minhang District, Shanghai, 201107
  • National Exhibition and Convention Center
    ‪6 min drive‬
  • Hongqiao Tiandi
    ‪7 min drive‬
  • Qibao Old Street
    ‪8 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed

Minibar, in-room safe, individually decorated, desk

Suite, 1 King Bed

  • 107 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, individually decorated, desk

Standard Room, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, individually decorated, desk

Premium Room, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, individually decorated, desk

Premium Room

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, individually decorated, desk

Standard Room, 2 Single Beds

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View

Minibar, in-room safe, individually decorated, desk

Premium Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, individually decorated, desk

Junior Suite, 1 King Bed

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, individually decorated, desk

Standard Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, individually decorated, desk

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Shanghai Hongqiao by IHG

Luxury hotel with free parking connected to the convention center in Shanghai
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Crowne Plaza Shanghai Hongqiao by IHG offers 330 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations have separate sitting areas. 50-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
With your stay at Crowne Plaza Shanghai Hongqiao by IHG, you'll be connected to the convention center and within walking distance of Hongqiao Tiandi. Free WiFi in public areas, free self parking, and free airport drop-off service are available.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Enjoy Chinese cuisine while dining at 彩丰楼
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 6 minutes by car from National Exhibition and Convention Center and 13 minutes from Zhongshan Park
  • Free airport drop-off shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 4 meeting rooms, and coworking spaces.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11840 square feet (1100 square meters) and includes conference space. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Crowne Plaza Shanghai Hongqiao by IHG. A shuttle from the hotel to the airport is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
彩丰楼 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
虹桥 - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
雅逸 - Onsite lobby lounge. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • Free drop-off airport shuttle from 6:30 AM to 6:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • 彩丰楼
  • 虹桥
  • 雅逸

Things to do

  • Art gallery
  • Fitness centre
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (11840 square feet)
  • Coworking spaces
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Shanghai Hongqiao by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hongqiao
Crowne Plaza Shanghai Hongqiao
Crowne Plaza Shanghai Hongqiao, an IHG Hotel Hotel
Crowne Plaza Shanghai Hongqiao, an IHG Hotel Shanghai
Crowne Plaza Shanghai Hongqiao, an IHG Hotel Hotel Shanghai
Crowne Plaza Hongqiao
Crowne Plaza Shanghai Hongqiao
Crowne Plaza Shanghai Hongqiao by IHG Hotel
Crowne Plaza Shanghai Hongqiao an IHG Hotel
Crowne Plaza Shanghai Hongqiao by IHG Shanghai
Crowne Plaza Shanghai Hongqiao by IHG Hotel Shanghai

Crowne Plaza Shanghai Hongqiao by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 18 out of 23 reviews
Rating 8 - Good. 3 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Business traveller
Liked: Staff & service, property conditions & facilities
Got a free upgrade to the suite. So naturally this is a 5 star review.
Stayed 1 night in Nov 2024

8/10 Good

Chulinthorn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, smell smoke inroom, air condition worst
Stayed 3 nights in Jun 2024

2/10 Terrible

chuang

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Registration cannot find my reservation under Expedia. Junior staff has no clue on what she does. Manager assisted and she only found 1 room booked. I have to spend 35 mins for a check in. For a 5 star priced hotel? No coffee after 5:30pm at lobby and service staff not aware. toliet bath tiles can see stain and moldy, Cleaning staff leave rubbish on the floor. Sent for laundry, waited 3 days. The only consolation is the conceige, Jack Liu who was the most helpful. And the GM. other than that, can forget about this hotel, is for the locals to patronize.
Stayed 4 nights in May 2024

2/10 Terrible

MANOJ

Stayed 5 nights in May 2024

8/10 Good

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At this price range should have room service
In general the hotel is very good BUT, there is no room service at all. The western food restaurant ants in the hotel opens at 5:30pm.The Breakfast buffet is excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Abraham, TALLAHASSEE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is near big exhibition center (10 minutes). Rooms are nice, clean and very quiet. Staff is very friendly however their English is extremely limited. For a Western hotel brand more emphasis should be placed in having English speaking staff.
Stayed 4 nights in Nov 2023

10/10 Excellent

Gabriel Feliciano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel breakfast is amazing. Very far from pudong Airport be carefully when you book this hotel because Shanghai have 4 airports.
Stayed 1 night in Dec 2023

10/10 Excellent

Marek

Liked: Staff & service, amenities, property conditions & facilities
Their breakfast buffet was just outstanding. Great selection of food, but if you want to lose weight, do not go there :-).
Stayed 1 night in Oct 2023

10/10 Excellent

TECK CHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

GLORIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that I did not like about this hotel is that when I call for room service, they told me they don’t e it. Everything else, OK
Stayed 2 nights in May 2023

10/10 Excellent

Shiraz Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Byeong Guk

Stayed 3 nights in Sep 2024

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

CHANG HO

Stayed 2 nights in Jun 2024

8/10 Good

Jesse

Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體舒適，人员服務好，只是房間隔音稍遜，外面杂音房間會聽到
Stayed 2 nights in Mar 2024

10/10 Excellent

Morten Ove

Stayed 1 night in Feb 2024

10/10 Excellent

Takaaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

NAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021