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Banyan Tree Shanghai On The Bund

5.0 star property

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December 2024
January 2025

Photo gallery for Banyan Tree Shanghai On The Bund

Down duvets, free minibar items, in-room safe, desk
Romantic Oasis with Relaxation Pool
Down duvets, free minibar items, in-room safe, desk
Exterior
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking included
  • Air conditioning

Explore the area

Map
19 Gong Ping Road, Hongkou District, Shanghai, Shanghai, 200082
  • Oriental Pearl Tower
    3 min drive
  • The Bund
    4 min drive
  • Shanghai International Convention Centre
    5 min drive
  • Shanghai (SHA-Hongqiao Intl.)
    39 min drive

Room options

View all photos for Panorama Bund Retreat

Down duvets, free minibar items, in-room safe, desk

Panorama Bund Retreat

  • 62 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family oasis with Kids Pool

Family oasis with Kids Pool

Family oasis with Kids Pool

  • 66 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Riverside Retreat

Down duvets, free minibar items, in-room safe, desk

Panorama Riverside Retreat

  • 60 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Retreat

Down duvets, free minibar items, in-room safe, desk

Riverside Retreat

  • 60 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Oasis with Relaxation Pool

Romantic Oasis with Relaxation Pool

Romantic Oasis with Relaxation Pool

  • 66 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Banyan Retreat Room

Down duvets, free minibar items, in-room safe, desk

Banyan Retreat Room

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Banyan Suite

Separate bathtub and shower, rainfall showerhead, free toiletries

Banyan Suite

  • 307 sq m
  • River view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Pool

W Shanghai - The Bund

Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (296)
The price is €303
for 1 room
includes taxes & fees
5 Jan - 6 Jan
W Shanghai - The Bund

About this property

Banyan Tree Shanghai On The Bund

Luxury Shanghai hotel in Hongkou District with 3 restaurants
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
Banyan Tree Shanghai On The Bund offers 130 air-conditioned accommodations with indoor private spa tubs and minibars (stocked with some free items). Beds feature down comforters. A pillow menu is available. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

3 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Banyan Tree Shanghai On The Bund, you'll be within walking distance of The Bund. Free WiFi in public areas, free valet parking, and 3 restaurants are available.
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 3 spa tubs
  • Treat yourself to body wraps, body treatments, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute drive from The Bund and a few minutes from Oriental Pearl Tower
  • Airport shuttle service available for a fee
Banyan Tree Shanghai On The Bund offers its guests a full-service spa, 3 spa tubs, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A children's pool, a 24-hour fitness center, and a rooftop terrace are also featured at the luxury Banyan Tree Shanghai On The Bund. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Banyan Tree Shanghai On The Bund has 3 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: CNY 258 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Private indoor hot tub
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Banyan Tree Shanghai On The Bund

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 583.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 258 per person
  • Airport shuttle fee: CNY 800 per vehicle (one way)
  • Rollaway bed fee: CNY 583.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Banyan Tree Hotel Shanghai Bund
Banyan Tree Shanghai Bund
Banyan Tree Shanghai Bund Hotel
Banyan Tree Bund Hotel
Banyan Tree Bund
Banyan Tree Shanghai On The Bund Hotel
Banyan Tree Shanghai On The Bund Shanghai
Banyan Tree Shanghai On The Bund Hotel Shanghai

Banyan Tree Shanghai On The Bund Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 148 reviews" "
Rating 8 - Good. 37 out of 148 reviews" "
Rating 6 - Okay. 16 out of 148 reviews" "
Rating 4 - Poor. 7 out of 148 reviews" "
Rating 2 - Terrible. 5 out of 148 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

2/10 Terrible

Eng Keat

Disliked: Staff & service
Turned down my check in request despite confirmed booking on Expedia
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good sleep and they gave my family and I a free upgrade to one with a jacuzzi. Reflective of Banyan Tree's standards and the experience exceeded my expectations!
Stayed 2 nights in Mar 2024

6/10 Okay

Szu Han

Travelled with partner
Liked: Cleanliness, staff & service
The unit has an epic view of the river, which is the best of the whole experience. The bad experience can start with a bad wifi connection. the power outlet on the office desk section is broken. Hence they have to provide the power extension core. Also the fridge is not working as well. Not to mention, somehow the AC was set at 30 degrees, which is hot as hell and cannot be changed and I have to call in a repairs guy. Overall not a terrible experience but definitely did not hold up to its standard.
Stayed 2 nights in Jan 2023

10/10 Excellent

Peiyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Very enjoyable and fantastic stay
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was fantastic, the in room hot tub was clean and well maintained, and the staff was helpful and friendly. They also did not nickle and dime the guests for every little thing. You definitely get what you pay for at this hotel, and I wouldn't hesitate to stay there again, especially for a special occasion.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic getaway to die for
What a fabulous treat- I loved the romantic pool with the most amazing view of the Shanghai skyline and Bund. It was magical
Stayed 2 nights in Jun 2019

6/10 Okay

Seppo

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in May 2019

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel- good location
nice hotel- in a very good location -good food and staff were really friendly- helped book tours and all for my family and i
Stayed 2 nights in Apr 2019

8/10 Good

Colorful

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The location is not ideal because it is far away from major shopping centers and you have no night life by staying in this hotel although you get breathtaking views from every room. Checked in way before 3 pm and the staff delivered my luggages to the room even before I got the room keys. The shower room floor was slightly slanted resulting in water accumulation after shower. The hotel upgraded my room to a higher floor and better viewed room right after I reported the shower floor problem. Excellent management and response to customer service. Double sink counter with everything you can think of. The flappers are in a nice bag and can be used as a gift. Soft drinks in the room mini fridge are free. There is also a nice tea set for people who love drink tea. Automatic toilet makes going to bathroom a joyful learning experience.
Stayed 2 nights in Mar 2019

8/10 Good

Anna-Maria

Liked: Staff & service
36hrs in Shanghai
Nice relaxing overall atmosphere.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
property is ok.... below the expectation. Wifi doesn't work at all, which is a big minus.
Stayed 1 night in Feb 2019

8/10 Good

Cindy Hui Che

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious room
We booked a river view room for our stay and indeed we were given one, however we saw most of the roof top of other buildings more than the river given that ours were on the 3rd floor. The service was mediocre given the standard expected from such hotel. Check in staff were professional but when we did an early check out on our last day, the staff was just sleeping on the desk. There was no apology even after we tried to wake her up, or even a simple concern about our stay. The location of the hotel is quite out of the way as well. There doesn’t seems to be any decent restaurants or shops within 0.5km from the hotel. Nonetheless, the room was really spacious and amenities were splendid.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and staff are friendly. Nearby environment is quiet. Actually it is not in the Bund.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

4/10 Poor

QING

Disliked: Cleanliness, property conditions & facilities
Room a bit dated, curtain can’t be drawn up or down, pillow provided with all kind of stains on it under the cover.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, nice housekeeping. service was lacking as there were communication problems between staff.
Stayed 2 nights in Aug 2018

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful designed, serene hotel w excellent views
The hotel is exceptionally well designed and well run. Amazing suite, beautifully designed, excellent bed, very spacious bathroom, great bath. A fun rooftop bar. and excellent restaurants,
Stayed 7 nights in Jun 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and excellent room
Lovely hotel on the banks of the river with a lovely view across the Bund. Stayed in a room with a large pool which was excellent at night to relax in with a great view across the city. The standard or the service was high. Would recommend.

2/10 Terrible

MH, New York

Liked: Room comfort
Disliked: Cleanliness, staff & service
My stay was horrible and I couldn’t wait to leave.
Everyone in this hotel is incompetent. Such confusion I have never seen. To say this hotel is on the Bund is misleading - it is on the North Bund which is 1 mile from any life, restaurant or activity. The view is to the backside of PuDong skyline! The place is dead. Breakfast is a disaster. No service.
Stayed 2 nights in Apr 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
WORST FOOD I HAVE EVER HAD IN A HOTEL
We went fior a staycation, and I have never written a review for any excellent or horrible stays in any of the resorts, hotels because even if the stay is bad, it's just bad. THIS HOTEL FOOD WAS ABSOLUTELY DISGUSTING for any restaurant, let alone a hotel, and our room was over $500!!! They served frozen fried Japanese chicken with sugar and when we asked them why it was so cold, the so-called "chef" told us that it was Japanese as if we had come to the hotel from some cave and had never eaten Japanese food or lived there or visited. My two children and I walked out of the meal and my husband told them that we could not eat the food but they still made us pay for 70% of the food - they gave us a "discount" of 30 percent which was ridiculous because we did not eat it! Then we had to order disgusting room service because kids were hungry - the burger and fries were the best bet and we survived. The next morning, we paid again for their breakfast buffet because everyone was hungry and from a quick glance, it looked one thousand percent better than what we had the evening prior. But nope, we were duped yet again. If it weren't for the amazing room with the panorama view and the pool inside the room - we would have had a huge fight with the staff. The staff is oblivious to English because I told our hotel attendant who took care of me during checkout that it was the most disgusting hotel food I have ever had, he said "thank you." I was pretty speechless.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Colorful, SF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with breathtaking view
Arrived early and the room was not available. Offered upgrade with a minimal fee of only $50. The new room has a panoramic view of Huangpu river. You can lay back in the huge tub next to the window and immerse yourself in the breathtaking view. There is separate shower and toilets. The toilet is fully automatic. However, the hotel is located in an old neighborhood when there will be construction to make it a totally different one. It is extremely difficult to find taxi unless you know and have the capability to order a “Didi” (Uber’s Chinese version). Shopping and other activities are not within walking distance. In summary, this hotel is for high-end customers who have private vehicles that can get them to where they would like to go.
Stayed 1 night in Nov 2017