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Ascott Huai Hai Road Shanghai

4.5 star property

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Photo gallery for Ascott Huai Hai Road Shanghai

Exterior
Lobby
Premium bedding, down duvets, in-room safe, individually decorated
Fridge, microwave, stovetop, dishwasher
Premium bedding, down duvets, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021
  • Former French Concession
    ‪1 min walk‬
  • Huai Hai Road Shopping District
    ‪1 min walk‬
  • Xintiandi Style Shoppping Centre
    ‪6 min walk‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪31 min drive‬

Room options

View all photos for Executive Studio

Premium bedding, down duvets, in-room safe, individually decorated

Executive Studio

  • 59 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (Art Room)

Executive Studio (Art Room)

Executive Studio (Art Room)

  • 59 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom (Family Room)

Premier Room, 1 Bedroom (Family Room)

Premier Room, 1 Bedroom (Family Room)

  • 108 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Room amenity

Premier Room, 2 Bedrooms

  • 155 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Premier Room, 1 Bedroom

  • 83 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Executive Room, 1 Bedroom

  • 83 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Conrad Shanghai

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (1001)
The price is €190
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Conrad Shanghai

About this property

Ascott Huai Hai Road Shanghai

Luxury Shanghai aparthotel in Downtown Shanghai with a 24-hour health club
This smoke-free aparthotel features an indoor pool, a restaurant, and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a conference center are onsite. Each apartment boasts a deep soaking tub and offers a kitchen and an all-in-one washing machine and dryer. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Ascott Huai Hai Road Shanghai offers 308 air-conditioned accommodations with all-in-one washer/dryers and safes. These individually decorated and furnished accommodations include desk chairs and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the aparthotel. In addition to an indoor pool, other recreational amenities include a steam room and a 24-hour fitness center.
Our customers tell us they can't get enough of the overall property condition at Ascott Huai Hai Road Shanghai. During your stay, you're just a quick walk from Xintiandi Style Shoppping Centre. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. Built in 2010, this luxury aparthotel has 308 apartments on 38 floors. Enjoy your stay with amenities like a deep soaking tub and a kitchen in each apartment.
  • Each apartment offers a kitchen, an all-in-one washing machine and dryer, and a deep soaking tub
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and a steam room
  • Within a 10-minute walk of Xintiandi Style Shoppping Centre and People's Square
As a guest of Ascott Huai Hai Road Shanghai, you'll find an indoor pool, an outdoor tennis court, a 24-hour health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. The luxury Ascott Huai Hai Road Shanghai also features a terrace, a garden, and concierge services. For a fee, parking is available.

This 4.5-star Shanghai aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
La Brasserie - This restaurant serves breakfast only.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Pool/Spa

  • Indoor pool
  • Sunloungers
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (CNY 160 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • On-site car hire

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed

Restaurants on site

  • La Brasserie

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 130 per person
  • 1 restaurant
  • 1 bar
  • Dining table
  • Room service available

Bedrooms

  • Premium bedding
  • Down duvet
  • Bed sheets provided
  • Rollaway/extra beds: CNY 350.0 per night

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Deep-soaking bath
  • Children's slippers
  • Slippers
  • Bathrobes
  • Towels provided
  • Hairdryer

Entertainment

  • Flat-screen TV with cable service
  • Pay films

Outdoor areas

  • Terrace
  • Garden

Laundry

  • All-in-one washer and dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Office
  • Printer
  • Conference centre

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Blackout curtains
  • Change of bedsheets (on request)

Location highlights

  • In the business district
  • In the city centre

Things to do

  • 24-hour health club
  • Outdoor tennis courts
  • Tennis on site
  • Shopping centre on site
  • Designer shops on site

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 308 rooms
  • 38 floors
  • Built in 2010
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's indoor pool is closed on the second Monday of every month.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 01 to August 31:
  • One of the dining venues
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ascott Huai Hai Road Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 130 per person
  • Airport shuttle fee: CNY 670 (one-way)
  • Self parking fee: CNY 160 per day (in/out privileges)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascott Huai
Ascott Huai Hai Road Shanghai
Ascott Huai Hotel
Ascott Huai Hotel Shanghai Hai Road
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huaihai Road Shanghai Hotel Shanghai
Ascott Huai Hai Aparthotel
Ascott Huai Hai
Ascott Huaihai Road Shanghai Hotel
Ascott Huai Hai Road Shanghai Shanghai
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huai Hai Road Shanghai Aparthotel Shanghai

Ascott Huai Hai Road Shanghai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 232 out of 519 reviews
Rating 8 - Good. 177 out of 519 reviews
Rating 6 - Okay. 58 out of 519 reviews
Rating 4 - Poor. 37 out of 519 reviews
Rating 2 - Terrible. 15 out of 519 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Guiness

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Stayed 12 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Stayed 26 nights in Sep 2024

8/10 Good

Margie, Brookline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love to stay here and want to make it our designated stay next time in Shanghai. Breakfast is just okay, services aren’t great as the front desk lady treats us suspiciously, after swapped our key and had us signed, a few minutes later she followed us to the table, interrupted our breakfast to ask us show who we are again. Other than that, overall experience is very nice. Clean, spacious, excellent etc.
Stayed 4 nights in Aug 2024

10/10 Excellent

Inon ng hang

Stayed 4 nights in Jun 2024

10/10 Excellent

HUNG

Stayed 4 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
Stayed 3 nights in Apr 2024

10/10 Excellent

Ping

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 23 nights in Apr 2024

10/10 Excellent

sharron

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Except the receptionist service attitude.
Stayed 6 nights in Apr 2024

10/10 Excellent

Han

Stayed 6 nights in Apr 2024

10/10 Excellent

LIn, Seoul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I arrived at 11 am, then they just gave me early check-in. Location is just nearby Xintienti. Room is a bit old, but clean. I can recommand this place to my friends.
Stayed 3 nights in Apr 2024

6/10 Okay

Yoon

Travelled with partner
Liked: Amenities
Not as big as expected and a little bit dirty for the toilet
Stayed 5 nights in Mar 2024

10/10 Excellent

Seow Chim

Liked: Cleanliness, room comfort
Helpful staff
We had parcel delivered and the staff who was a handy man Mr Gaven Tan was very helpful to assist with buying strings and bubble wrap sheet for us to repack. The reception staff were helpful to book didi card for us and we were able to give him cash and he paid for the ride.
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Alex K

Stayed 4 nights in Nov 2023

10/10 Excellent

Vincent, Thornton

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
GREAT LOCATION!!!! Can walk to xiantiande, the bund, and nanjing pedestrian street very easily. Very large nice rooms and bathrooms. Excellent gym and friendly staff. Definitely would stay again
Stayed 6 nights in Oct 2023

10/10 Excellent

daniel

Travelled with group
Liked: Cleanliness, room comfort
PERFECT HOTEL!
FANTASTIC SERVICE! STAFF ARE AMAZING! RECOMMEND THIS HOTEL 100%
Stayed 1 night in Sep 2023

2/10 Terrible

HAOFENG

Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Sep 2023

6/10 Okay

John

Travelled with family
Liked: Cleanliness
This was your grandmother's 4-star hotel...
Very dated hotel that charges 4-star prices based on location and room size more than condition or upkeep. There are newer cheaper options in Shanghai that provide a better experience in my opinion. The hotel really has no areas for sitting and working with a laptop, and the patio seen in photos is part of a 2nd party restaurant that isn't part of the hotel and only accessible by a separate elevator and requires purchase to access. I had to move to a new room upon check-in due to broken door locks and bathroom fixtures falling out of the wall. My second room had a broken TV and needed a repairman to replace the cables in the back to receive a signal. I wasted several hours of my first day just settling into an acceptable room. In general, I wouldn't have been as disappointed if the price I paid was in-line with other hotels that have not been maintained and fallen to a similar level. The staff, however, were all friendly and extremely accommodating.
Stayed 4 nights in Jun 2023

4/10 Poor

Alan

Business traveller
Disliked: Property conditions & facilities
The air con does not work. It is way too hot and the run on cnetral air con thus if the air con is not switch over to Air con even in April when it is already hot. THe air comes out is hot.
Stayed 2 nights in Apr 2023

8/10 Good

Silvia

Travelled with group
Liked: Cleanliness, room comfort
The breakfast was less than desirable.
Stayed 2 nights in Sep 2021

6/10 Okay

wang

Stayed 1 night in Feb 2021

8/10 Good

virginia

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Kian Tiong

Stayed 4 nights in Dec 2019

8/10 Good

pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for families
Great stay and the kitchens is well maintained. Location is good and near yo malls and eatries
Stayed 5 nights in Nov 2019