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SureStay Hotel by Best Western Shallotte

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Shallotte

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Business centre

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included

Explore the area

Map
4646 Eastcoast Ln, Shallotte, NC, 28470
  • Planet Fun
    3 min drive
  • Ocean Ridge Plantation
    8 min drive
  • River's Edge Golf Club
    8 min drive
  • North Myrtle Beach, SC (CRE-Grand Strand)
    33 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool
Best Western Shallotte / Ocean Isle Beach Hotel
Pool
Breakfast included
Parking included
Free WiFi
4.6 out of 5, Wonderful, (485)
The price is €116
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Best Western Shallotte / Ocean Isle Beach Hotel

About this property

SureStay Hotel by Best Western Shallotte

Hotel in Shallotte with free breakfast and a seasonal outdoor pool
An outdoor pool, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Hotel by Best Western Shallotte offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Shallotte. During your stay, you'll be close to Holden Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, a computer, and laundry facilities
  • Just a 3-minute drive from Novant Health and a few minutes from Planet Fun
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. An outdoor pool, a vending machine, and laundry facilities are also featured at SureStay Hotel by Best Western Shallotte. Self parking is free.

This Shallotte hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch HDTV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Econo Lodge Hotel Shallotte
Econo Lodge Shallotte
Rodeway Inn Hotel Shallotte
Rodeway Inn Shallotte
SureStay Hotel Best Western Shallotte
SureStay Best Western Shallotte
Microtel Shallotte
Shallotte Microtel
Surestay By Best Shallotte
SureStay Hotel by Best Western Shallotte Hotel
SureStay Hotel by Best Western Shallotte Shallotte
SureStay Hotel by Best Western Shallotte Hotel Shallotte

SureStay Hotel by Best Western Shallotte Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 300 out of 589 reviews" "
Rating 8 - Good. 154 out of 589 reviews" "
Rating 6 - Okay. 68 out of 589 reviews" "
Rating 4 - Poor. 33 out of 589 reviews" "
Rating 2 - Terrible. 34 out of 589 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Picked this motel because of price and what I thought was its central location to the island beaches. It was a drive of 15 or more minutes to get to those islands so we did a lot of driving in 5 days. Only one restaurant close enough to walk to. Our room was clean but very small. One wobbly desk chair to sit upon or the bed. Poor wifi. Lost connection every day. We sat by the clean outdoor pool everyday. Basically the motel was a place to sleep, wash and regroup for each day. Yes, free breakfast with fresh fruits, waffles and other sweets and cereals until 9:30am. Staff was extremely friendly and courteous.
Stayed 5 nights in Aug 2024

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place is quiet and clean. The staff is very helpful and friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We checked in in the very early AM the front desk was not very friendly at all. I was told the back door would need My key card to open, that wasn’t the case NO KEY NEEDED. The halls stunk and when We entered our room it smelled so musty. We saw brown on tv stand so I wiped it off it was gross, also something brown crusty on floor. Some of the front desk staff throughout stay were very friendly others not. Breakfast was very limited on choices. I asked for refund but they were going to charge Me for a night still so We settled to stay in a different room. It seemed some cleaner still smelled really bad We had to go buy air fresheners. I think it’s an ok place but for the price of this place You really don’t get much.
Stayed 1 night in Aug 2024

2/10 Terrible

Brandy

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Worst experience ever. Checked into the room after midnight after driving many long hours (6 ) with two children…pulled the sheets back and BEDBUGS went to crawling. I immediately took pictures of them, then put them in a plastic cup and took them to the gentlemen downstairs. He moved our rooms. (My husband killed a roach in that room)… My eight month old came home covered head to toe in bites! (Also have picture proof) The front desk just say but we moved your rooms, being as the rooms rotate sheets/towels/etc not sure how bedbugs can be contained to one room…Since coming home I have not even brought our luggage in because I’m so concerned of transferring these disgusting critters into my home! I have tried reaching out to a manager, and have also emailed the facility concerning the matter but no one has reached back out to me. I have contacted their local health department and they assured me they would be following up with an inspection. Maybe that will get a response.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Ryan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Walley

Liked: Staff & service
Disliked: Cleanliness
Rooms had a very bad odor. Sheets had a stench to them.
Stayed 1 night in Aug 2024

4/10 Poor

Mary

Liked: Property conditions & facilities
Disliked: Room comfort
The room smelled awful!
Stayed 2 nights in Jul 2024

4/10 Poor

Elbert

Travelled with family
Disliked: Cleanliness
It had a funny smell throughout the building
Stayed 6 nights in Jul 2024

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was in disrepair in several areas. Overwhelming smell of cat urine / ammonia, smoke detector chirped all night long, so no sleep. Was told there was coffee available 24/7 but the following morning, no coffee. Just overall bad experience - but staff were pleasant, at least.
Stayed 2 nights in Jul 2024

6/10 Okay

Tennille

Travelled with family
Liked: Cleanliness, staff & service
Clean and friendly staff, bed too small and musty smelling room.
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to get in and out of and to find dinner options as well as access to the hwy to travel. The staff is excellent! From checking in Tuesday until leaving Friday every single employee was fantastic!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Traveled with my spouse and two children. The two queen room was sufficient for our needs for four days. Location was ideal for traveling any direction. Front desk staff was very friendly and helpful
Stayed 5 nights in Jul 2024

2/10 Terrible

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel hallway smelled really bad. We thought it would be better in the room but it was worse. When out for dinner we bought a large can of Febreeze and it did very little to mask anything. Neither of us slept very well because of this and we got up and left at 5:30 am just to get out and get fresh air. Awful experience, save your money and sleep in the car.
Stayed 1 night in Jul 2024

2/10 Terrible

Landon

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sukrit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

JoAnn

Stayed 2 nights in Jul 2024

10/10 Excellent

Dean

Stayed 4 nights in Jul 2024

6/10 Okay

Debra

Stayed 2 nights in Jul 2024