Regal Riverside Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Regal Riverside Hotel

Lobby
Standard Room
Point of interest
Flat-screen TV
View from room

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Parking available
  • Breakfast available
  • Laundry

Explore the area

Map
34-36 Tai Chung Kiu Road, Sha Tin
  • Sha Tin Park
    8 min walk
  • Prince of Wales Hospital
    10 min walk
  • New Town Plaza
    12 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    34 min drive

Room options

Executive Club River View Room

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Executive Club Deluxe Room

  • 33.1 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Spa Deluxe Room

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Prime Deluxe Room

  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Spa Superior Room

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Royal Suite, 1 Bedroom

  • 103 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

Quadruple (Double-double bed) (Package)

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Quadruple (Double-double bed)

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Premier Room, River View

  • River view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Presidential Suite

  • 138 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Suite

  • 52 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite

  • 69 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Executive Club Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • 28.0 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Triple Room

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Premier Room (Twin)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Triple Room (Package)

  • 33.1 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Room (Package)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room (Package)

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

Executive Suite (Package)

  • 52 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Executive Club Room (Package)

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Deluxe Room (Package)

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Regal Riverside Hotel

Eco-certified Sha Tin hotel in Sha Tin Wai with 5 restaurants
5 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a sauna, and a spa tub are onsite.
Regal Riverside Hotel offers 1147 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Regal Riverside Hotel, you're just a quick walk from Sha Tin Park. Features include free WiFi in public areas, plus 5 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at one of the 5 restaurants
  • Buffet breakfast offered for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Sha Tin Park and Prince of Wales Hospital
There are 5 restaurants on site. Public spaces have free WiFi and wired Internet. Regal Riverside Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Event space at this hotel measures 5909 square feet (549 square meters) and includes conference space. A spa tub, a sauna, and spa services are also featured at the eco-certified Regal Riverside Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Regal Riverside Hotel was completed in January 2024.

This 4-star Sha Tin hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Regal Riverside Hotel has 5 restaurants serving lunch and dinner.
Avanti Pizzeria - This restaurant specializes in Italian cuisine. Open daily.
Taiwan Delight - This restaurant specializes in Taiwanese cuisine and serves lunch and dinner. Open daily.
Regal Court - This fine-dining restaurant serves lunch and dinner. Open daily.
Vi - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and public transport

  • Self parking on site (HKD 330 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Breakfast available for a fee: HKD 262 per person
  • 5 restaurants

Restaurants on site

  • Avanti Pizzeria
  • Taiwan Delight
  • Regal Court
  • Vi

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference space (5909 square feet)
  • Meeting rooms - 13

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – January 2024
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night (for guests under 18 years old)
  • An effective city/local tax rate of 3 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 262 per person
  • Self parking fee: HKD 330 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Children younger than 12 are not permitted in the Executive Club Lounge. The lounge at this property enforces a dress code and is non-smoking.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas is limited to 30 minutes per day.

Property is also known as

Hotel Regal Riverside
Regal Hotel Riverside
Regal Riverside
Regal Riverside Hotel
Regal Riverside Hotel Sha Tin
Regal Riverside Sha Tin
Riverside Regal
Riverside Regal Hotel
Regal Riverside Hong Kong
Regal Riverside Hotel Hong Kong
Regal Riverside Hotel Hotel
Regal Riverside Hotel Sha Tin
Regal Riverside Hotel Hotel Sha Tin

Regal Riverside Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 259 out of 1007 reviews" "
Rating 8 - Good. 419 out of 1007 reviews" "
Rating 6 - Okay. 170 out of 1007 reviews" "
Rating 4 - Poor. 88 out of 1007 reviews" "
Rating 2 - Terrible. 71 out of 1007 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Margurite Elvina

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great value. Super friendly services from all staff.
Stayed 3 nights in Sep 2024

4/10 Poor

Keith

Liked: Staff & service
Seems like the room hasn’t been used for long time with lots of dust on the bed. smelly toilet
Stayed 1 night in Sep 2024

8/10 Good

Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 5 nights in Sep 2024

8/10 Good

Kwok, Monterey Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is a nice hotel. Only issue that the hotel guest left the trash by the recycling bin at night. Especially the bin is close to the entrance of lift.
Stayed 5 nights in Sep 2024

4/10 Poor

Archie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Trisa

Travelled with partner
Liked: Staff & service
Convenient with transportation
Stayed 5 nights in Sep 2024

10/10 Excellent

kwok po

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and quiet hotel in a average neighborhood. How ever it is very close to Sha Tin center and most can do a lots like shopping, dinning and be able to connect to Metro transportation system. The front desk and other staff are very friendly. It is not a upscaled or fancy hotel but it is the top at its charged room price.
Stayed 5 nights in Sep 2024

10/10 Excellent

Chiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transport to airport is easy
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

6/10 Okay

Hau Kit

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yew Chung

Stayed 3 nights in Aug 2024

8/10 Good

Yiu, Santo Domingo

Travelled with family
Liked: Amenities
Catherine
Stayed 3 nights in Aug 2024

8/10 Good

Sze

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Yiu, Santo Domingo

Travelled with family
Liked: Amenities, property conditions & facilities
Y
Stayed 6 nights in Aug 2024

10/10 Excellent

Mei Mei, Normanton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We try and stay at this property each time we visit HK as it is central to the new territories and family. We were given an free upgrade which was very much appreciated. The extra space and extra bed was very welcoming. As you know, pounding the city every day takes it toll, so having a comfy sleep is great! Staff were wonderful and helpful. Check in and check out was very easy. We ate breakfast around the back of the property. Plenty of different cusine to choose from. See you again next year!
Stayed 3 nights in Jul 2024

6/10 Okay

Albert

Travelled with family
Liked: Cleanliness, staff & service
Pro: - Decent room size for 4 adults. - Very friendly staffs. - Easy access to public transportation. - Close to shopping areas. Con: - The A/C in the room is not working. You will never get a temperature below 24 C (78 F) - The bathroom needs new renovation.
Stayed 5 nights in Aug 2024

10/10 Excellent

Chiu

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2024

8/10 Good

Chiu Ho

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 7 nights in Jul 2024

10/10 Excellent

Wing Kan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice river view and price is good.
Stayed 4 nights in Jun 2024

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
Almost all staff didn't speak or understand English. Toilet plumbing wouldn't flush and even overflowed onto the floor. Told front desk and they left it flooded until our checkout. We told them 10 hours before checkout and they said they'll fix after we leave. DO NOT STAY HERE!!!!!!!!!!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Keith

Stayed 1 night in Jul 2024

6/10 Okay

Pierson

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is very good for business purposes. the staff were not friendly to approach, and the shower system was horrible. had a very tough time dealing with a damaged shower. Overall all stay was good.
Stayed 2 nights in Jul 2024

6/10 Okay

Qianwen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Smells of smoke everywhere including smoke free
Ventilation is horrible as smoking scent is everywhere
Stayed 1 night in Jul 2024