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Hotel Casa Palacio Don Ramón 5* GL by Kaizen Hoteles

5.0 star property
VIP Access

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Photo gallery for Hotel Casa Palacio Don Ramón 5* GL by Kaizen Hoteles

Property entrance
Snack bar
Restaurant
Hallway
Property entrance

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
Trajano, 2, Seville, 41002
  • Calle Sierpes
    ‪2 min walk‬
  • Alameda de Hércules
    ‪4 min walk‬
  • Metropol Parasol
    ‪6 min walk‬
  • Seville (SVQ-San Pablo)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite

Suite

Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Bedroom (Gastronomic experience 1 menu)

  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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About this property

Hotel Casa Palacio Don Ramón 5* GL by Kaizen Hoteles

Colonial Seville hotel in Historical Center with bars
A restaurant, 2 bars/lounges, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a seasonal outdoor pool. Change of towels is available on request.
Hotel Casa Palacio Don Ramón 5* GL by Kaizen Hoteles offers 26 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 80-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Seville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa Palacio Don Ramón 5* GL by Kaizen Hoteles. During your stay, you're just a quick walk from Metropol Parasol. Features include free WiFi in public areas, plus 2 bars and a restaurant. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Metropol Parasol and Plaza de Armas Shopping Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a rooftop terrace, and multilingual staff are also featured at the luxury Hotel Casa Palacio Don Ramón 5* GL by Kaizen Hoteles. The hotel can provide concierge services and wedding services. For a fee, parking is available. A complete renovation of Hotel Casa Palacio Don Ramón 5* GL by Kaizen Hoteles was completed in March 2023.

This Colonial Seville hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:30 AM to 11:00 AM.
El Limón - Onsite restaurant.
Gastro Bar El Limón - Onsite tapas bar. Open daily.
La Terraza de Don Ramón - This rooftop bar overlooks the pool. Open select days.

Languages

Catalan, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (EUR 36 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • Off-site parking within 656 ft (EUR 35 per night), from 7:00 AM to 11:00 PM

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM–11:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 25 for adults and EUR 17 for children
  • 1 restaurant
  • 2 bars/lounges

Restaurants on site

  • El Limón
  • Gastro Bar El Limón
  • La Terraza de Don Ramón

Things to do

  • Seasonal outdoor pool

Family friendly

  • Children's books
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Step-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Renovated entire property – March 2023
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 80-inch smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to July 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 25 for adults and EUR 17 for children
  • Covered valet parking fee: EUR 36 per night (in/out privileges)
  • Nearby parking fee: EUR 35 per night (656 ft away; open 7:00 AM to 11:00 PM)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 9:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Don Ramon
Casa Palacio Don Ramón
Hotel Casa Palacio Don Ramón
Hotel Casa Palacio Don Ramón by Kaizen Hoteles
Hotel Casa Palacio Don Ramón 5* GL by Kaizen Hoteles Hotel
Hotel Casa Palacio Don Ramón 5* GL by Kaizen Hoteles Seville

Hotel Casa Palacio Don Ramón 5* GL by Kaizen Hoteles Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 85 out of 96 reviews
Rating 8 - Good. 7 out of 96 reviews
Rating 6 - Okay. 2 out of 96 reviews
Rating 4 - Poor. 1 out of 96 reviews
Rating 2 - Terrible. 1 out of 96 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

AHMED

Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel. Fantastic staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the interior design of the hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Gail

Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Stayed 2 nights in Sep 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the staff as soon as you walk in, the concierge, those helping with luggage and doors. Two men in the bar, Jeffer and I did not catch the other one’s name. All fabulous. Cleaning the room, they left a lot of dirty glasses and an open bottle of wine in a bucket of water for three days. Breakfast was delicious but staff seemed short handed and I w ok I’d have to repeatedly ask for a second cup of coffee to which some days I gave up on it. The hotel is gorgeous and so comfortable. Everything else was so fantastic.
Stayed 5 nights in Oct 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

jeffrey

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Travelled with partner
This hotel and the staff was exceptional. One of the best we have ever stayed in. So amazing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cara, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor of the hotel. Rooms spacious and beds comfortable. Staff friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hyeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly. We stayed as part of our honeymoon and we will definitely go back!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s one of my favorites hotels We loved it Thank you !!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was wonderful. Great location, easy walk to river via interesting narrow streets. The decor was tasteful and the service was amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning boutique hotel with attentive friendly staff, highly recommend. The property smells of orange blossom as you enter and has the old style 5 star service which seems to have disappeared. Turn down service with chocolate, silk bathrobes, welcome and leaving drinks and snacks. Unexpected breakfast waiter services and beautiful decor even down to the birdsong in the loos. The only thing I could possibly complain about was the construction next door which made us feel we would not be able to use the pool facility. However in the 40 degree heat we went up to check again on the Friday afternoon to find the workman gone throughout our stay and the much needed pool all to ourselves. Fabulous
Stayed 4 nights in Jul 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should be more than 5 stars!
One of the most beautiful, comfortable, and well-appointed hotels I’ve ever stayed in. The staff were wonderful, and the room felt unique and special.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel in the heart of the city
Exceptional hotel. Faultless from service to the room. We will be back!
Stayed 3 nights in Jun 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an interior designer and discriminating traveler, please know that my 5-star rating is not given freely. The Don Ramon blew us away with perfection!!! It is now one of my favorite hotels in Europe. The elevated design, service, impeccable details, food, art, flowers, beautiful patios, architectural details, and comfort are impressive. My mother and daughter also loved it. I would return to Seville for this hotel alone, ha!
Stayed 2 nights in May 2024

8/10 Good

Vanisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff could be a bit more attentive
Stayed 6 nights in May 2024

10/10 Excellent

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very pleasant and helpful staff.
Stayed 2 nights in Jun 2024