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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Indoor spa tub
Free buffet breakfast
Lobby
Room, 1 King Bed, Non Smoking, Hot Tub
Seasonal outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪17 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪17 min walk‬
  • Place, Sevierville Convention Center
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(24 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking, Balcony

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, Non Smoking, Balcony

8.2 out of 10
Very good
(21 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(15 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
La Quinta Inn & Suites by Wyndham Sevierville / Kodak
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.9 out of 5, Good, 1,000 reviews
The price is €69
includes taxes & fees
22 Jan - 23 Jan
La Quinta Inn & Suites by Wyndham Sevierville / Kodak

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
A hot tub, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a hot tub are on site.
Our customers tell us they can't get enough of the free breakfast at Quality Inn & Suites Sevierville - Pigeon Forge. During your stay, you're just a quick walk from Tennessee Legend Distillery - Winfield Dunn Parkway. Features include free WiFi in public areas and free self parking, plus a hot tub.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a gift shop, and laundry facilities
  • Guests have great things to say about the helpful staff and the size of the accommodations
  • 13 minutes by foot from Wilderness at the Smokies and a 2-minute drive from Soaky Mountain Waterpark
  • Dogs welcome for a fee (restrictions apply)
Quality Inn & Suites Sevierville - Pigeon Forge offers its guests a seasonal outdoor pool, a hot tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available. Quality Inn & Suites Sevierville - Pigeon Forge also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Sevierville hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10 AM to 11 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 315 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 193 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 129 out of 1002 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Melissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room could use a much needed update, the door in the main bathroom was hanging off its hinge and the shower was missing an entire grab bar. The beds were comfy, but the entire place could use a good clean in the corners and the curtains were ripped going out on our balcony from being caught on the bed frame. We were not there to spend a lot of time in the room, so it worked well for 2 nights. Not luxurious, but we made it work.
Stayed 2 nights in Oct 2025

10/10 Excellent

Keith, Opelika

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

ADRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2025

2/10 Terrible

Jim

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Maryuli

Stayed 2 nights in Oct 2025

10/10 Excellent

Loren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the beds were some of the softest beds I’ve ever slept it! The breakfast was delicious and the coffee! Would definitely stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great breakfast
Stayed 3 nights in Oct 2025

2/10 Terrible

Daniel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this property with my family, hoping for a welcoming atmosphere and helpful recommendations. Unfortunately, the experience was marred by rude and unhelpful staff, leaving us feeling dismissed and undervalued. Upon check-in, I inquired about local attractions suitable for families. The front desk attendant pointed to a stack of brochures without offering any guidance or enthusiasm. When I followed up politely for a personal recommendation, the response was curt and dismissive. This lack of basic customer care was jarring. The property itself has a dated, motel-like feel, with visible signs of wear and tear. In a competitive market, subpar accommodations could be offset by exceptional service—but here, the staff's indifference ensures we will not return, and I cannot recommend it to others. If you're seeking a hospitable stay, look elsewhere.
Stayed 3 nights in Oct 2025

2/10 Terrible

Lynn

Disliked: Cleanliness, property conditions & facilities, room comfort
Property is old and shabby
Stayed 1 night in Oct 2025

4/10 Poor

Marquita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay there again. The room wasn’t cleaned properly. There was food in the sofa bed and bugs in the room. The sheets were balled up and I was informed by the staff that was the way they fold there clean linens. If you just need somewhere to lay your head for a day or two then I guess it’s fine.
Fruit loops
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We decided last minute to take a trip for fall break. It was clean and breakfast was good. We did have to
Stayed 3 nights in Oct 2025

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Grant

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Emad

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good over all stay and good breakfast.
Stayed 2 nights in Sep 2025

6/10 Okay

Whitney

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Not so good

Hotel door wouldnt open. You have to push it to open. We cut the trip short and left a day early. Our floor was soaked with water.
Stayed 3 nights in Sep 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nasty, smelly, the room eurek with cigarette smoke as well as marijuana smelling.furniture and linen were stained. There was a language barrier between front desk and my self. I would not even recommend this hotel at all to stay. Definitely needs a 100% renovations.
Stayed 4 nights in Sep 2025

4/10 Poor

Porshia

Travelled with family
Disliked: Cleanliness, staff & service
Not so good stay room sheets was dirty and the room was small and there was no where to park on the lot for us. I don’t recommend!
Stayed 2 nights in Sep 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service
I would stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness
Conveniently located
Stayed 1 night in Sep 2025

8/10 Good

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Shawn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked slip bedrooms.
Stayed 3 nights in Sep 2025

10/10 Excellent

sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Jodie

Business traveller, Travelled with partner
The beds were nice and convenience to the convention center was great. The jacuzzi tub was very disappointing. I was really looking forward to using the tub. When I turned the jets on a lot of filth shot out in the water. I don't believe they've been cleaned in quite a while. The handle from the inside of the room to outside of balcony was also broken. Safety is very important to me. I have pictures! I think it would be a great idea to update your photos on the website because it's very misleading.
Broken door handle.
Dirty jets! 🤢
Stayed 1 night in Sep 2025