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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Indoor spa tub
Room, 1 King Bed, Non Smoking, Hot Tub
Balcony
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪17 min walk‬
  • Soaky Mountain Waterpark
    ‪1 min drive‬
  • Sevierville Convention Center
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, Non Smoking, Balcony

8.4 out of 10
Very good
(16 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(21 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(14 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(27 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area

Clarion Pointe Sevierville-Pigeon Forge

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1005)
The price is €64
for 1 room
includes taxes & fees
23 Jul - 24 Jul
Clarion Pointe Sevierville-Pigeon Forge

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
A hot tub, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a hot tub are on site.
Our customers tell us they can't get enough of the free breakfast at Quality Inn & Suites Sevierville - Pigeon Forge. During your stay, you'll be within walking distance of Wilderness at the Smokies. Features include free WiFi in public areas and free self parking, plus a hot tub.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a gift shop, and laundry facilities
  • Guests have great things to say about the breakfast and the helpful staff
  • 13 minutes by foot from Wilderness at the Smokies and a 2-minute drive from Soaky Mountain Waterpark
  • Dogs welcome for a fee (restrictions apply)
Quality Inn & Suites Sevierville - Pigeon Forge offers its guests a seasonal outdoor pool, a hot tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available. Quality Inn & Suites Sevierville - Pigeon Forge also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Sevierville hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10 AM to 11 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 321 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 186 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 128 out of 1003 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, needs updating, but overall great place
Stayed 1 night in Apr 2025

8/10 Good

John, Ellijay

Travelled with group
Liked: Staff & service, amenities
Nice and accommodating staff, room wasn't bad. Had a funny odor to it, but not unbearable. The room itself could have used a couple of repairs (the bathroom vent fan, then drop ceiling) but overall comfortable and affordable for the night.
Stayed 1 night in Apr 2025

6/10 Okay

Brandy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamela, Lubbock

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sierra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Laura, Tazewell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good room but very outdated
Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Overall

We enjoyed our stay at Quality Inn. Our only complaint would be the living area with sleeper sofa stayed warm due to the air conditioner not circulating in that area. It needs some kind of air system (maybe a ceiling fan).
Stayed 1 night in Apr 2025

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

vicki

Travelled with family
Liked: Amenities
Very clean. Spacious room. Reno for accessible bathroom was excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Would use again
Stayed 1 night in Mar 2025

2/10 Terrible

Dana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was DIRTY!! Front desk would do nothing about it, dead bugs everywhere stains on everything
Stayed 1 night in Mar 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Mar 2025

4/10 Poor

Gary

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service
They didn't clean our room the whole time of stay and didn't get trash out and had to ask for towels and wash clothes
Stayed 8 nights in Mar 2025

8/10 Good

Terran

Liked: Cleanliness, staff & service
Perfect location nice rooms a little dated but perfect for what we needed
Stayed 2 nights in Mar 2025

8/10 Good

Megan

Travelled with partner
Liked: Staff & service, property conditions & facilities
No major complaints.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Decent Hotel for Price

The people working and the breakfast options were excellent. My issue is that The building seems poorly maintained or old. Everything looks very dirty even if it isn’t. When we checked into our room, there were things in the carpet and long hairs in the sinks and toilet. Beds were clean and comfortable. If you are driving, it is very hard to pull in and out of this location because of the traffic.
Stayed 1 night in Mar 2025

8/10 Good

Brandon

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed in the suite, spacious room but carpets made your feet black. Hair was all inside the fridge when we opened it & hot tub had no jets etc in the pool room. After swimming no one could shower cuz the hot water wouldn’t work. Their excuse was “lots of people here it will get warm” never got warm. Kids ding ding ditching & knocking on our door all thru the night up till 4 am.
Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay Longer pool hours until 10 instead of 9 would have been better
Stayed 1 night in Mar 2025

2/10 Terrible

christina

Stayed 2 nights in Mar 2025

4/10 Poor

John

Disliked: Cleanliness

Not so great

Room wasn’t cleaned properly and the hot tub was cold
Stayed 1 night in Mar 2025

10/10 Excellent

Ansley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Sonia

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. Neither TV worked. The patio door would not open. We had no towels or toilet paper. There was a one inch gap at the bottom of our door.
Stayed 2 nights in Feb 2025