Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Indoor spa tub
Bar (on property)
Lobby
Room, 1 King Bed, Non Smoking, Hot Tub
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Wild WaterDome
    14 min walk
  • Soaky Mountain Waterpark
    17 min walk
  • Freddy’s Frozen Custard & Steakburgers
    7 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    7 min drive

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Non Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
A spa tub, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a spa tub are on site.
Our customers tell us they can't get enough of the free breakfast at Quality Inn & Suites Sevierville - Pigeon Forge. During your stay, you'll be within walking distance of Wilderness at the Smokies. Features include free WiFi in public areas and free self parking, plus a spa tub.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a gift shop, and laundry facilities
  • Guests have great things to say about the size of the accommodations and the breakfast
  • Just a 2-minute drive from Wilderness at the Smokies and a few minutes from Sevierville Convention Center
  • Dogs welcome for a fee (restrictions apply)
Quality Inn & Suites Sevierville - Pigeon Forge offers its guests a seasonal outdoor pool, a spa tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available. Quality Inn & Suites Sevierville - Pigeon Forge also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Sevierville hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10 AM to 11 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 319 out of 1003 reviews" "
Rating 8 - Good. 279 out of 1003 reviews" "
Rating 6 - Okay. 177 out of 1003 reviews" "
Rating 4 - Poor. 97 out of 1003 reviews" "
Rating 2 - Terrible. 131 out of 1003 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

Marcelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Larry

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Maranda

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Initially booked a room for the night because we were just passing through. The floors were so dirty my children’s feet were black within 5 minutes of walking around. The room was non-smoking but directly in front of a smoking area. So it reeked of cigarette smoke. It was noisy and dogs were barking all night. Staff was nice and accommodating but the room was disgusting.
Stayed 1 night in Sep 2024

6/10 Okay

Kalena

Liked: Cleanliness, staff & service, amenities
Spider webs needs to come down and tree area in back could use a cleaning. Tuesday and Wednesday staff needs to be better at their job. Our room was bot cleaned these two days and our toliet was loose the whole stay.
Stayed 6 nights in Sep 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Sep 2024

4/10 Poor

William

Stayed 4 nights in Sep 2024

8/10 Good

Rusty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looks like recent updates on rooms, clean, breakfast was great, staff was very nice
Stayed 2 nights in Sep 2024

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, carpet needs cleaned and air conditioner is noisy but good location for Sevierville, Pigeon Forge and Gatlinburg. Would stay there again, staff very nice 🙂.
Stayed 5 nights in Sep 2024

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Convenient location, pools were great, staff was polite. Unfortunately one of our TVs did not work and was never replaced - didn't really mind, because we were out of the room most of the time. I would stay again!
Stayed 2 nights in Aug 2024

8/10 Good

arthur p.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than average
Good hotel. Been there a while. Could use updates. Only con is one elevator in middle of long bldg. Our room at the end. No lights around the outdoor pool at night. Breakfast was great.
Stayed 4 nights in Aug 2024

6/10 Okay

Douglas

Needs some upgrades bathroom very small ice machines were not working
Stayed 4 nights in Jun 2024

6/10 Okay

Shanta

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Tashara

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Suzann

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
It was ok
The hotel is clean, outdated and in my opinion needs some repairs. The beds are horrible! Extremely hard mattress, very uncomfortable to try to get sleep. The hotel was at least quiet.
Stayed 2 nights in Aug 2024

8/10 Good

Stephanie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This property was wonderful my family and i have stayed at this location for several years now we enjoy our stay the pools are clean rooms are decent only complaints we have are the carpets leave your feet black and our room this time had a leak in the air conditioning so it was leaking water onto the floor and the room smelled like mildew.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were outdated had a musky smell, but the beds were comfortable. Needs new paint stain in the bathtub.
Stayed 1 night in Aug 2024

2/10 Terrible

Jane N

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty and we only stayed one night. Very run down and not what we expected from the pictures
Stayed 6 nights in Aug 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, nice pools and breakfast. Would stay again.
Stayed 3 nights in Jul 2024

2/10 Terrible

LEANN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and pool and hot tub was enjoyable. The family enjoyed the area so much they want to move there
Stayed 2 nights in Aug 2024