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HeartSong Lodge & Resort

3.5 star property

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Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Lobby sitting area
Lobby sitting area
Lobby sitting area
Indoor pool, seasonal outdoor pool, pool loungers, lifeguards on site

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Bar
  • Laundry

Explore the area

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Dollywood's Splash Country
    ‪5 min drive‬
  • Old Mill
    ‪7 min drive‬
  • Dollywood
    ‪11 min drive‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪20 min drive‬

Room options

View all photos for THEMED FAMILY SUITE - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Sleeper Sofa

In-room safe, desk, laptop workspace, iron/ironing board

KING - Sleeper Sofa

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Murphy

In-room safe, desk, laptop workspace, iron/ironing board

KING - Murphy

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds Dormer

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Beds Dormer

  • Sleeps 5
  • 2 Queen Beds

View all photos for JUNIOR SUITE - Inside corner

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Inside corner

  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony Hearing Accesible

In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE with Balcony Hearing Accesible

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony Hearing Accesible

  • Sleeps 4
  • 2 Queen Beds

View all photos for KING - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

KING - Dormer

  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Two QUEEN Beds with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE

FAMILY SUITE

FAMILY SUITE

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy Hearing Impaired

In-room safe, desk, laptop workspace, iron/ironing board

King Murphy Hearing Impaired

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for JUNIOR SUITE - Dormer Accessible

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Dormer Accessible

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE with Balcony

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Dormer Accessible

In-room safe, desk, laptop workspace, iron/ironing board

KING - Dormer Accessible

  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

In-room safe, desk, laptop workspace, iron/ironing board

King Sleeper Sofa with Wet Bar

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE with Balcony

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy with/Balcony

In-room safe, desk, laptop workspace, iron/ironing board

King Murphy with/Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

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  • Pool
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4.8 out of 5, Exceptional, (1003)
The price is €261
for 1 room
includes taxes & fees
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About this property

HeartSong Lodge & Resort

Hotel connected to the convention center in Pigeon Forge with free parking
An indoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/cafe, and a hot tub are onsite.
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at HeartSong Lodge & Resort. During your stay, you'll be connected to the convention center, and within walking distance of Dollywood's Splash Country. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Just a 5-minute drive from Dollywood's Splash Country and 8 minutes from Dolly Parton's Stampede Dinner Attraction
HeartSong Lodge & Resort offers its guests a seasonal outdoor pool, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly HeartSong Lodge & Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
HeartSong Lodge & Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 24.99-39.99 for adults and USD 14.99-29.99 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Indoor pool
  • Lifeguards on-site
  • Seasonal outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Firepit
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in reception
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Free tea bags/instant coffee
  • Local meal delivery service

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 144 out of 161 reviews
Rating 8 - Good. 13 out of 161 reviews
Rating 6 - Okay. 1 out of 161 reviews
Rating 4 - Poor. 1 out of 161 reviews
Rating 2 - Terrible. 2 out of 161 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed family atmosphere. Everything is convenient and they make it easier to get to Dollywood. toDolly
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing atmosphere!
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 6 nights in Oct 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
warm welcome and stay
staff greet you like you are welcomed family.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Amenities
Very happy
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Faith

Liked: Staff & service, property conditions & facilities
Beautiful property….exceptionally clean! Staff was so nice and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its alright we just perfer dream more
It was very nice. But we like dream more better.
Stayed 1 night in Oct 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Daniela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nope
Server during post lunch service at the bar/patio was racist to the busser in front of my child. prompted a conversation about microaggressions with my 9yo. I'm sure Dolly is lovely, but cannot recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place!
We came for an overnighter to see Dollywood's Halloween fest and decided to stay at HeartSong Resort. It is a little pricey for sure, but well worth it! Beautiful location. Great amenities. Very clean and great service, including food and entertainment. Indoor and outdoor pool and huge hot tub area. Will definitely recommend to friends and family!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect. New, clean, everyone friendly, firepit, pool, tram, ample parking, woods. Couldn't say enough nice things.
Stayed 3 nights in Sep 2024

8/10 Good

Elmer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Put ice maker and microwave in room.. would be a help with kids
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit, won't be our last!
We had a wonderful experience staying at this resort! The property was beautiful and the perks of staying here were really great and extremely easy to access. Our bed wasn't the softest but everything else was fantastic.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Anrae

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay! Will visit again!
Stayed 4 nights in Oct 2024

10/10 Excellent

KIM

It was delightful! Definitely worth the money!
Stayed 1 night in Oct 2024

10/10 Excellent

Milner

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel is very family friendly, it is maintained well, clean, and makes for a very pleasant stay whether children are with you or not
Stayed 2 nights in Oct 2024

10/10 Excellent

lisa

Stayed 2 nights in Sep 2024

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and fun
Beautiful resort. We played at the park until close, came back to resort and ordered pizza- it was amazingly good! We enjoyed sitting outside at the fire pits. Room was roomy and comfortable and clean! We will be back! We have 2 grown teen boys and they loved it too.
Stayed 1 night in Oct 2024