HeartSong Lodge & Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Lobby sitting area
Lobby sitting area
Indoor pool, seasonal outdoor pool, pool loungers, lifeguards on site
Lobby sitting area

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Dollywood's Splash Country
    5 min drive
  • Old Mill
    7 min drive
  • Song & Hearth: A Southern Eatery
    6 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    20 min drive

Room options

THEMED FAMILY SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

KING - Sleeper Sofa

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

KING - Murphy

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Two Queen Beds Dormer

  • Sleeps 5
  • 2 Queen Beds

JUNIOR SUITE - Inside corner

  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

Two QUEEN Beds with Balcony Accessible

  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE with Balcony Hearing Accesible

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Two QUEEN Beds with Balcony Hearing Accesible

  • Sleeps 4
  • 2 Queen Beds

KING - Dormer

  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

Two QUEEN Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

King Murphy Hearing Impaired

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

KING - Sleeper Sofa w/Balcony

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

JUNIOR SUITE - Dormer Accessible

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE with Balcony

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

KING - Dormer Accessible

  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

King Sleeper Sofa with Wet Bar

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

THEMED FAMILY SUITE with Balcony

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

JUNIOR SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

King Murphy with/Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Similar properties

About this property

HeartSong Lodge & Resort

Hotel connected to the convention center in Pigeon Forge with free parking
An indoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/cafe, and a spa tub are onsite.
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site.
Our customers tell us they can't get enough of the helpful staff at HeartSong Lodge & Resort. During your stay, you'll be connected to the convention center, and within walking distance of Dollywood's Splash Country. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Just a 5-minute drive from Dollywood's Splash Country and 8 minutes from Dolly Parton's Stampede Dinner Attraction
HeartSong Lodge & Resort offers its guests a seasonal outdoor pool, an indoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly HeartSong Lodge & Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
HeartSong Lodge & Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 24.99-39.99 for adults and USD 14.99-29.99 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Indoor pool
  • Lifeguards on-site
  • Seasonal outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Firepit
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in reception
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Free tea bags/instant coffee
  • Local meal delivery service

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 131 out of 147 reviews" "
Rating 8 - Good. 12 out of 147 reviews" "
Rating 6 - Okay. 1 out of 147 reviews" "
Rating 4 - Poor. 1 out of 147 reviews" "
Rating 2 - Terrible. 2 out of 147 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 1 night in Sep 2024

10/10 Excellent

Dawson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great outside and inside pool. Large Sona. Multiple firepots with chairs, smores station, 30 ft fire pit with roaming guitar player/singer each evening. And that just outside.
Stayed 5 nights in Sep 2024

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet beautiful property
Stayed 1 night in Sep 2024

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Time
This hotel was nice and relaxing getaway.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Pigeon Forge
Well done, Dolly!! We loved this hotel and will most definitely be back! The bus to the parks was so convenient and getting a fast pass was super sweet for our family on a busy day!
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities and perks with association with the parks
Stayed 3 nights in Aug 2024

10/10 Excellent

PRISCILA ABREU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing, quiet area, first class customer service, valet park was convenient, fast pass to parks. The restaurant had great food, pool was relaxing. Can't wait to go back again. And live music !!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing !!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Lammie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
wonderful stay. everything so very organised and thought out from having filtered water for refills, to life jackets for kids at the pool, to having nightly smores for the kids. the hotel to Dollywood shuttle was so convenient rather than having to drive. would love to revisit again. only wish: option for a kettle in the room to make tea or at least have kettles available from housekeeping to borrow for the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamara L

Travelled with family
Liked: Amenities
Excellent stay.
Stayed 1 night in Aug 2024

8/10 Good

LaConda

Liked: Cleanliness, staff & service
Didn’t understand the amenities?
Stayed 2 nights in Aug 2024

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service room was beautiful and clean gorgeous pool and fire pit.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Junior

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The videos looked a lot better that the actual property. We did like it but it just wasn’t as awesome as we thought it would be for the price. We might stay again but not on the top of my list.
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Stayed 2 nights in Jul 2024

10/10 Excellent

Christy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful! Very family friendly and clean. Highly recommend!
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 3 nights in Jul 2024