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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪3 min drive‬
  • Wilderness at the Smokies
    ‪3 min drive‬
  • Sevierville Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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4.2 out of 5, Very good, (1000)
The price is €76
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Clarion Pointe Sevierville-Pigeon Forge

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel with free parking, near Wilderness at the Smokies
Coffee/tea in a common area, a seasonal outdoor pool, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
SureStay Plus Hotel by Best Western Sevierville's great location gets high marks from our customers. During your stay, you'll be within walking distance of Wilderness at the Smokies. Free WiFi in public areas, free self parking, and a seasonal outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include an elevator and coffee/tea in a common area
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Wilderness at the Smokies and a few minutes from Sevierville Convention Center
As a guest of SureStay Plus Hotel by Best Western Sevierville, you'll find a seasonal outdoor pool, coffee/tea in a common area, and an elevator. WiFi is free in public spaces. Self parking is free.

This Sevierville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Joy

Liked: Staff & service, amenities, property conditions & facilities
This hotel is convenient to many different stores and the staff was efficient in their job roles. The room door do have an inch and a half gap underneath them and there is much sound that does travel into room because of that. Otherwise I was satisfied with my stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hospitality, only would recommend fixing the back entrance door. Damaged my foot trying to enter the hotel.
Stayed 4 nights in Dec 2024

2/10 Terrible

Jon

Stayed 4 nights in Nov 2024

10/10 Excellent

Terry

Stayed 3 nights in Nov 2024

10/10 Excellent

Kayla

Stayed 2 nights in Sep 2024

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. The staff could've been a bit friendlier, but overall a good experience.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The place is new. Who cares?
This place is unimpressive. The breakfast was lackluster. The only cooked foods were biscuits and rancid tasting eggs, in addition to waffles, cereal, bread, and yogurt. The room was out of body wash, which I wouldn’t complain about, but it was also out a few weeks ago when I stayed here. The fixtures appeared very cheap. The light switch cover flanged upward. The deadbolt dangled. The floor was faux-wood. I mean, the place is OK, but you can get a room for $25 less that also sucks if you want your quality to be this.
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel everytime I travel through TN.
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Ice machine didn’t work much , tv lost signal, it was a place to lay your head
Stayed 6 nights in Nov 2024

4/10 Poor

Troy

Travelled with partner
Disliked: Amenities
Tv did not pick up anything. Bathroom not clean and shower has mold Will not return here. I guess if you want a cheap price and don’t care it’s fine. I’m done looking for deals
Stayed 2 nights in Nov 2024

6/10 Okay

Janette

Travelled with partner
Liked: Cleanliness, staff & service
It just to small for my likes. But if all you want to do is sleep and sleep on a hard bouncy bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steve

Stayed 2 nights in Nov 2024

6/10 Okay

Victoria

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Place is quite non smoking 😭
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Amenities, property conditions & facilities
Cleaniness, friendly staff.and great breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
The property it's very convenient. With restaurants, fast food
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will stay again in the future.
Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were not clean. Not kept up
Stayed 1 night in Nov 2024

6/10 Okay

Shannon

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was excellent. The noise was awful. The room was clean but smelled odd. The bed was comfy and clean with nice pillows.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Stayed 1 night in Nov 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and felt safe
Stayed 2 nights in Nov 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I stay there two times a month. Staff is friendly, hotel is clean. Breakfast is great, one of the fee hotels around that has a fresh breakfast every morning. I have never had an issue with noise as is common with most hotels in the area. I was surprised to see the night shift clerk actually checks the security of the parking lot. Bed covers and towels are always fresh and clean. Bathrooms are clean. Everything in the room works.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay while enjoying the area
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its out and away from everything but just minutes to everything to
Stayed 4 nights in Nov 2024