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Hotel Cristal Setubal

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cristal Setubal

Bar (on property)
Reception
Point of interest
Front of property
Double Room, Non Smoking, Terrace | Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Rua Professor Augusto Gomes, 3, Setubal, 2910-067
  • Bonfim Park
    17 min walk
  • Estátua de Bocage
    19 min walk
  • Setubal Museum
    3 min drive
  • Setubal (XSZ)
    18 min walk

Room options

View all photos for Standard Single Room, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Single Room, Non Smoking

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 Double Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking, Terrace

Double Room, Non Smoking, Terrace

Double Room, Non Smoking, Terrace

  • Sleeps 2
  • 1 Double Bed

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Exterior detail
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The price is €68
for 1 night
includes taxes & fees
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About this property

Hotel Cristal Setubal

Hotel with free breakfast, in the vicinity of Arrabida Natural Park
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, 24-hour room service, and a business center.
Hotel Cristal Setubal offers 85 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This Setubal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Cristal Setubal. During your stay, you'll be within walking distance of Castelo São Filipe. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • 10 minutes by car from Palmela Castle and 11 minutes from Arrabida Natural Park
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 1184 square feet (110 square meters) and includes conference space. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Cristal Setubal. Limited free parking is available on a first-come, first-served basis.

This 4-star Setubal hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - bar. Open daily.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Fitness centre

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1184 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 1381

Property is also known as

Hotel Cristal Setubal Hotel
Hotel Cristal Setubal Setubal
Hotel Cristal Setubal Hotel Setubal

Hotel Cristal Setubal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 157 reviews" "
Rating 8 - Good. 54 out of 157 reviews" "
Rating 6 - Okay. 7 out of 157 reviews" "
Rating 4 - Poor. 6 out of 157 reviews" "
Rating 2 - Terrible. 3 out of 157 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing bed
We enjoyed our stay at this hotel. The room was nice and clean and had one of the most comfortable beds I've stayed in at a hotel. The breakfast was very nice and had a lot of choice. Parking is underground and free but not for the faint of heart or anyone with a bigger car as its very narrow. We parked in the street one day but it was fine. My only negative is that we didn't find the staff very attentive. They would usually only speak when spoken to first and didn't seem to want to help with any issues that arose. We decided to have a cocktail at the bar but they tasted terrible and when we went to pay there was no one to be seen even though there were about six people waiting.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Rooms that face the sea are noisy in the morning. Otherwise very satisfied.
Stayed 1 night in Jun 2024

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking options in the street. Interior parking garage can only accommodate very small cars. Hotel located within a residential area with limited options around the hotel in terms of restaurants.
Stayed 1 night in May 2024

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super nice and went out of their way to help out in every way. Great breakfast and the best place for chicken was right across the street. Would definitely recommend.
Stayed 2 nights in May 2024

6/10 Okay

Veronica

Liked: Cleanliness, property conditions & facilities
Front desk staff seemed to have some negative attitude
Stayed 1 night in Apr 2024

10/10 Excellent

Licia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the check out is too early.
Stayed 3 nights in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Setubal, Portugal, Cristal Hotel
Good hotel away from centre.
Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Cristal Setubal
Hotel Cristal close to the docks. Very clean and welcoming staff. Not the prettiest of areas, but good stay for reasonable price for stopover.
Stayed 1 night in Feb 2024

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Central Location
Great location for our needs, walking distance into the hub of town. Rooms are clean and beds super comfy. Breakfast was great, lots of choices.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel but Tight Car Park
The hotel is amazing with all its 4 stars. The rooms are nice and clean and the staff are very helpful. The one major bad thing about this hotel is the car park. Due to the car park being awkward and tight my car was damaged on the way in.
Stayed 5 nights in Nov 2023

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet hotel. Great breakfast too
Stayed 1 night in Nov 2023

6/10 Okay

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was nice and clean. We had dinner in the hotel and it severely was lacking. We were asked to order the buffet since the hotel was hosting a large group of people and the staff couldn't guarantee how long it would take if ordering off the menu. The hot food was warm and not a great selection The breakfast was the worst of the 7 hotels we stayed at while were in Portugal.Coffee was terrible and again hot food was warm The garage for parking was so tight to turn into the garage as well as making the turn onto the ramp.Thought I was going to scrape the side of the car getting in and out of the garage. Wish the staff had warned me. I would have left it on the street I would not book this hotel again
Stayed 1 night in Oct 2023

2/10 Terrible

Yang Jun

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is disappointing, located in a run down residential area that is not very clean, backing dogs and animal droppings everywhere. The website pictures are misleading, the beach is several blocks away and is an industrial area. The website picture of beach are not reality. This is not a good hotel for long term stays. This is a dormitory hotel for tour buses. Everyday there are large groups that are in and out next morning. It is o.k for one night stays, but not good for longer stays. They advertise VIP access for platinum members, but basically they always don't have room for upgrade because tour groups get room priority. The front desk staff is not friendly and efficient, it seems they need basic training in hospitality. The breakfast crew was one of the exceptions, they were friendly and helpful much more than front desk staff. Ovrrall experience with front desk was not good. The noise from kitchen ventilation system was excessive in the room and was running from early morning for breakfast, lunch and late at night for late large tour groups. It took over a week to get a room change. There were some repairs needed in the bathroom that took over 3 days to get resolved. I would not recommend this hotel since there are many nicer hotels in much better areas with better prices in Setubal.
Stayed 20 nights in Sep 2023

8/10 Good

Jeffrey, Eugene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pnly disappointmen is that ths hotel is not beachfront as advertised. The beach is a few blocks away.
Stayed 1 night in Jul 2023

10/10 Excellent

Sue

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, great staff!
Stayed 1 night in May 2023

8/10 Good

Roger

Stayed 1 night in Apr 2023

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great central Setubal hotel
Great location, parking on road but didn't have a problem finding a space close by. Room was fabulous, a terrace with views over Setúbal and Tróia. Breakfast was plentiful and good to set you up for the day. It's the second time we have stayed and will definitely be back.
Stayed 1 night in Dec 2022

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly hotel
Stayed 1 night in Oct 2022

8/10 Good

Ian

Stayed 1 night in Sep 2022

10/10 Excellent

Maurice

Stayed 1 night in Sep 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An exce
Stayed 1 night in Sep 2022

4/10 Poor

Nasser

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I couldn’t recharge my car, the electric parking slot always used by normal cars, the staff didn’t help me !!
Stayed 1 night in Aug 2022

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, mediocre location
Stayed 1 night in Aug 2022

10/10 Excellent

Omani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price for the room with the balcony was great. The staff and customer service was very good. The breakfast was included which put the cherry on top. The house keeping staff greeted me and also made me feel welcomed. There was public transportation in walking distance. Parking was included in the price which held a lot. I did not use the parking because it was difficult to get into the garage but there was plenty of street parking and it was safe.
Stayed 3 nights in Jul 2022