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"Clean room - Good food. The overnight reception desk person was extremely helpful when my Shuttle Bus didn't arrive to take me to the airport (approx ... " More

By a verified traveller on Mon 17 Sep 2018

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Family Room, Balcony, Sea view

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Double Room, Sea View (2 adults and 1 child)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Family Room, Balcony, Sea view

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Double Room, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Double Room Sea View High Floor

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Universal Hotel Romantica, you're just a quick walk from Bassa Cabots. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and a restaurant.

  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, basketball and bicycles to rent
  • Steps from Bassa Cabots and 6 minutes on foot from Platja d'es Coto
  • Airport shuttle service available for a fee

Universal Hotel Romantica ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Universal Hotel Romantica

Everyone (7) Couples (2) Family (1)
4 out of 5
Clean room - Good food. The overnight reception desk person was extremely helpful when my Shuttle Bus didn't arrive to take me to the airport (approx 4am).

Posted by on 17 Sep 2018

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4 out of 5

Room - not 'Sea View'

Pros: Staff generally very pleasant. Good breakfast.
Cons: Please can you offer FREE WiFi access. Not many hotels charge for WiFi these days and 10 euros is excessive.
Location: Nice quiet location. Near beach.
We have stayed at this hotel a few times. We always book a 'Sea View' Room, and have never had a problem. However, on this occasion we booked a 'Sea View' room as usual, but on arrival was allocated a non sea view room - hotel admitted it was their error, but could not change us for the duration of our stay as the hotel was full. This was very disappointing. The reception staff were apologetic and we were eventually given a complimentary late check out and buffet meal on our final day in lieu - but no refund of the difference. Overall - it is a very good hotel to stay in - we have never had any problems with previous visits - and will quite likely use the hotel again - hopefully it was just an unfortunate error on this occasion.

Posted by , from UK on 22 Oct 2017

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5 out of 5
Das Hotel ist sehr schön, wir haben uns sehr wohl gefühlt. Schade war nur das bei All Inclusive der Sonnenschirm und der Liegestuhl an der Bucht nicht kostenlos war.

Posted by on 25 Sep 2019

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Comment from Hotel Management

11 Mar 2020 by Front Office Manager

Guten Tag Vielen Dank für Ihre Bewertung. Es freut uns sehr, dass sich wohl gefühlt haben in unserem Hotel. Herzliche Grüsse vom ganzen Team, wir freuen uns jetzt schon auf Ihren nächsten Besuch!

4 out of 5
The hotel is excellent, the food is delicious, a room is cleaned every day.One minus that run big american cockroaches ((

Posted by on 15 Jul 2019

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Comment from Hotel Management

25 Aug 2019 by Universal hotel Romántica

Dear guest, thank you very much for your comments. Kind regards.

4 out of 5
Das Personal war sehr freundlich und zuvorkommend. Das Essen lecker und grosse Auswahl. Buffet jeden Abend ein anderes Thema, es hatte immer für jeden etwas. Wechsel zwischen 1. und 2. Abendessen manchmal etwas chaotisch. Zimmer einfach, aber sauber.

Posted by on 27 Jun 2019

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Comment from Hotel Management

12 Jul 2019 by Universal Hotel Romántica

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir arbeiten daran, den Service für das Abendessen zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

2 out of 5

All inclusive Snacks : 1 Kuchen, 1 Sandwich

Honeymoons null Service, null Freundlichkeit! Rezeption arrogant und unfreundlich - abgesehen von 1 wundervollen Person , die weiss was sich gehört . All inclusive: 1 Kuchen, 1 latschiges Brötchen, Cocktails in Papp- oder Plastikbechern- lieblos und von Cocktails weit entfernt. Kein Wasser zum trinken auf den Zimmern . Alles kostet extra: Liegen am Meer, Kühlschrank, Safe Das Essen ist durchaus gut. War aber das einzige insgesamt!

Posted by on 25 May 2018

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4 out of 5

gute Lage, sehr gutes Frühstücksbuffet

Pros: das Frühstücksbuffet und der Service
Cons: die Musikanlage im Saal muss unbedingt ersetzt werden, sie ist eine Zumutung
Location: in nächster Nähe: Strand, verschiedene Restaurants, Einkaufsmöglichkeiten
gute Lage, sehr gutes Frühstücksbuffet die Musikanlage im Saal muss unbedingt ersetzt werden, sie ist eine Zumutung.

Posted by , from Schweiz on 8 Oct 2017

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2 out of 5

Hotel nahe am Strand

Preisleistung des Hotels war ok werden es aber nicht mehr buchen, da viele Famiien. Für alles wie Kühlschrank, Liegestühle, Badetuch, WIFI usw. musste man extra bezahlen. Das geht gar nicht da es hier um 4 Stern Hotel handelt. Wir haben ein Auto gemietet und da gab auch keine Parkplätze. Das Personal war immer im Stress und hatte es zu spühren bekommen. Klimaanlage konnte man nicht regulieren. Entweder man hatte gefrohren oder man überhitzte. Zimmer sind sehr geringhörig und wenn Kunder in Zimmer lärm veranstaltette kann man echt nicht gut einschlafen. Das Hotel werden wir nie mehr buchen.

Posted by on 21 Aug 2017

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3 out of 5

Tolle Nähe zum Es Trenc Strand

Pros: Der Ausblick vom Hotel aufs Meer
Cons: Den Kaffe beim Frühstück Die Qualität des Essens. Mehr Rind und Geflügel, weniger Schwein
Sehr viele ältere Herschaften, b esonders Schweizer im Hotel

Posted by on 10 Jun 2017

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Comment from Hotel Management

20 Jul 2017 by Manager

Lieber Ebookers, vielen Dank für Ihr persönliches Feedback. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Herzliche Grüsse aus Mallorca

4 out of 5
Das Hotel ist sauber und sehr gepflegt, die Mitarbeitenden sind freundlich und zuvorkommend.

Posted by on 16 Jul 2016

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All-inclusive Details

All-inclusive room rates at Universal Hotel Romantica are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included

Not included

  • Surcharge for premium or imported non-alcoholic beverages

  • Buffet-style meals included
  • Local non-alcoholic drinks and soft drinks included
  • All on-site activities, and facilities and equipment included
  • Surcharge for premium or imported non-alcoholic drinks
  • All meals included

Property Features

Some rates at Universal Hotel Romantica are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Universal Hotel Romantica offers its guests 2 outdoor swimming pools, an outdoor tennis court, a waterslide, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Universal Hotel Romantica. An airport shuttle (available 24 hours) is available for a fee. This 3-star Ses Salines hotel is smoke free.

  • 1 building
  • 245 guestrooms or units
  • 6 levels
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Universal Hotel Romantica offers 245 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower. This Ses Salines hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Basketball on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Universal Hotel Romantica offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses solar energy

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Eurocard, debit cards and cash. This property uses solar energy.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Renewable energy source - solar
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 28.20 per person (return)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Romantica Ses Salines
  • Romantica Ses Salines
  • Universal Hotel Romantica Ses Salines
  • Universal Hotel Romantica
  • Universal Romantica Ses Salines
  • Universal Romantica
  • Hotel Romantica
  • Universal Romantica
  • Universal Hotel Romantica Hotel
  • Universal Hotel Romantica Ses Salines
  • Universal Hotel Romantica Hotel Ses Salines

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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