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Coco Ocean Resort & Spa

5.0 star property

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Photo gallery for Coco Ocean Resort & Spa

Business centre
Sauna, hot tub, Turkish bath/hammam, body treatments, aromatherapy
Reception
Indoor pool, 4 outdoor pools, open 9 AM to 7 PM, free pool cabanas
Sauna, hot tub, Turkish bath/hammam, body treatments, aromatherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Spa
  • Room service
  • Gym

Explore the area

Map
One Bamboo Drive, Kombo Coastal Road, Bijilo, Serrekunda
  • Bijilo Beach
    ‪2 min walk‬
  • Bijilo Forest Park
    ‪2 min drive‬
  • Sir Dawda Kairaba Jawara International Conference Center
    ‪4 min drive‬
  • Banjul (BJL-Banjul Intl.)
    ‪24 min drive‬

Room options

View all photos for Royal Penthouse

Minibar, in-room safe, desk, free cots/infant beds

Royal Penthouse

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Minibar, in-room safe, desk, free cots/infant beds

Royal Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Villa, Beachfront

Minibar, in-room safe, desk, free cots/infant beds

Club Villa, Beachfront

  • 57 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Minibar, in-room safe, desk, free cots/infant beds

Deluxe Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Restaurant

Coco Ocean Resort & Spa

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, (47)
The price is €140
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Coco Ocean Resort & Spa

About this property

Coco Ocean Resort & Spa

Luxury hotel on the beach, with 4 outdoor pools
Catch some rays on Coco Ocean Resort & Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Coco Ocean Resort & Spa offers 88 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a private beach, a sauna, and a fitness center.
Coco Ocean Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

During your stay at Coco Ocean Resort & Spa, you're just a quick walk from Bijilo Beach. Enjoy features like free self parking, plus 4 outdoor pools and 3 restaurants.
  • Free self parking
  • Enjoy international cuisine with a beachfront location at Coco Beach, one of the property's 3 restaurants and 2 bars/lounges
  • WiFi in some public areas for a fee
  • Take a swim in the indoor and 4 outdoor pools
  • Treat yourself to massages, manicures and pedicures, or body treatments at Coco Ocean Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a gym, and a sauna
  • Steps from Bijilo Beach and a 2-minute drive from Bijilo Forest Park
  • Airport and local-area shuttle service available for a fee
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Coco Ocean Resort & Spa you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee. This luxury hotel also offers a sauna, a fitness center, and a garden. Self parking is free.

Smoking is allowed in designated areas at this 5-star Serrekunda hotel.

Coco Beach - This beachfront restaurant specializes in international cuisine and serves lunch only. Guests can enjoy drinks at the bar.
The Thai - This beachfront restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Safran - This fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Coco Beach
  • The Thai
  • Safran

Things to do

  • 4 outdoor pools
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 50.00 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Coco Ocean Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Coco Ocean Hotel
Coco Ocean Hotel Serrekunda
Coco Ocean Serrekunda
Coco Ocean Resort Serrekunda
Coco Ocean Resort
Coco Ocean Resort Spa
Coco Ocean Resort & Spa Hotel
Coco Ocean Resort & Spa Serrekunda
Coco Ocean Resort & Spa Hotel Serrekunda

Coco Ocean Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 77 reviews
Rating 8 - Good. 17 out of 77 reviews
Rating 6 - Okay. 14 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

YvonneA, London, England

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property, lovely location & friendly, welcoming staff
Stayed 14 nights in Mar 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
My stay at coco ocean
The hotel and grounds were very pleasant, although it’s always uncomfortable sitting outside due to the preponderance of mosquitoes. The food was average and the service average - with the exception of room service which was bad. I found the waiters surly and what was eventually brought to you was almost always different from that ordered ! Overall a lot more must be done with service delivery. A very expensive hotel. Value for money- average.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The suite was on the whole very lovely. However, the kitchen was very shabby with no washing up tools made available. There was no hot water for showers from when we arrived to half way through our second day. When the hot water situation was rectified, the shower had to be run for about 5 minutes to come through.
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Staff & service
There was nothing that I really like or was impressed with, customer service was very bad, front desk staff wasn't welcoming at all neither do they thank you for staying their hotel. Very disappointing.
Stayed 8 nights in Feb 2020

10/10 Excellent

Tariq, United Kingdom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Hospitality is exceptional and very clean and tidy place
Stayed 1 night in Feb 2020

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Excellent hotel, relaxing and quiet, just what we wanted
Stayed 7 nights in Dec 2019

8/10 Good

Teresa, Bangkok, Thailand

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, peaceful environment and facilities. The staff were attentive and helpful.
Stayed 1 night in Aug 2019

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
not quite 5 stars but wonderful spa
Lovely resort but not five stars. Showerhead was broken, amenities are a bit dated. Beach was very dirty, maybe the tide came in , but lots of debris and trash on the beach. I would stay again, because of the spa! Wonderful experience.
Stayed 2 nights in Aug 2019

8/10 Good

Uche

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is beautiful. Poor wifi. No water in rooms
Stayed 2 nights in Jul 2019

10/10 Excellent

Martin, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay in The Gambia
This was my second stay and I am happy to recommend it. Comfortable resort and retreat. Pleasant breakfast, nice grounds falling down to the beach, and a couple of good dinner options if you’re not up to going along to the nearby strip on Senegambia. The wifi is not perfect but perfectly serviceable. Very good service.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was peaceful and quite.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the not too great WiFi., it was quite slow.
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
So much promise but not quite there
The positives about Coco ocean was that we stayed at one of the Royal penthouse suites and there was a lot of space for my fiancee and I, also the service was good, everyone friendly and the room was cleaned properly every day. The cons are that the hotel is a bit dated and could do with a refurbished, also for the price we paid I expected better quality. Also food is ok for meat lovers but not Vegans or Vegetarian. Still it was a decent experience and the grounds are lovely.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Friendly and pleasant staff. My room was airy, clean and spacious. Room cleaned without fail every morning.. fresh towels provided, bath robe and toiletries. Bed turned down in the evening. Only complaint the water was not hot I !had to shower in a different rooom! Breakfast was ok... not much of an option but still enjoyable. The grounds are beautiful and well kept. Witt the added bonus if the monkeys freely roaming around the courtyard. I dined out most of the time however the times I ate in the restaurant the food was well presented and tasted lovely. However over priced.. The gym was very disappointing... it wasn’t in use and make shift!.. pretty much a dump! A choice of two pools. The spa however was beautiful and tranquil. This is more of a couples hotel as there isn’t anything to do for the children. Overall enjoyed my stay .
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

Canadian, Toronto

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Elegant. Best hotel bar none in The Gambia.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

8/10 Good

John

Liked: Staff & service, room comfort
A very nice coastal site on wild Atlantic beaxh
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant with nice pool and beach area
The hotel is comfortable. The service is excellent. The atmosphere, beach and pool area, and facilities overall are very relaxed, casual, and enjoyable. The restaurants are good - not great, but more than adequate.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018