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Bamboo Garden Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bamboo Garden Hotel

Outdoor pool
Property grounds
In-room safe
Property grounds
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
off Bertil Hardings Highway, Duplex Complex Center, Serrekunda
  • Kololi Beach
    7 min walk
  • Senegambia Beach
    7 min walk
  • Tropic Shopping Centre
    8 min walk
  • Banjul (BJL-Banjul Intl.)
    34 min drive

Room options

View all photos for Standard Double Room

In-room safe

Standard Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Front of property

Balafon Beach Resort

On private beach
Pool
Spa
Parking included
3.6 out of 5, Good, (72)
The price is €97
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Balafon Beach Resort

About this property

Bamboo Garden Hotel

Hotel in Serrekunda with free breakfast and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and concierge services.
Bamboo Garden Hotel offers 22 air-conditioned accommodations with safes. Televisions come with satellite channels. Housekeeping is provided daily.
During your stay at Bamboo Garden Hotel, you're just a quick walk from Kololi Beach. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Within a 10-minute walk of Kololi Beach and Senegambia Beach
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, barbecue grills, and an arcade/game room are also featured at Bamboo Garden Hotel.

This 3-star Serrekunda hotel is smoke free.

Guests are served free breakfast.
Bamboo Garden - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free breakfast available
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Bamboo Garden

Things to do

  • Arcade/games room
  • Billiards/pool table

Family friendly

  • Arcade/games room
  • Babysitting services
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Manicures and pedicures

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Towels

Entertainment

  • Satellite channels
  • TV

More

  • Safe

Policies

Check-in

Check-in start time: 7 AM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Air conditioning is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

Property is also known as

Bamboo Garden Hotel Serrekunda
Bamboo Garden Serrekunda
Bamboo Garden Hotel Hotel
Bamboo Garden Hotel Serrekunda
Bamboo Garden Hotel Hotel Serrekunda

Bamboo Garden Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 2 out of 33 reviews" "
Rating 8 - Good. 11 out of 33 reviews" "
Rating 6 - Okay. 5 out of 33 reviews" "
Rating 4 - Poor. 9 out of 33 reviews" "
Rating 2 - Terrible. 6 out of 33 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

2.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

4/10 Poor

Channi, London

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I did not like anything a out the property but liked its location.
Stayed 1 night in Mar 2020

4/10 Poor

rtg

Disliked: Staff & service, property conditions & facilities, room comfort
budget hotel,ok, but too noisy
A budget hotel this was our 3rd stay at this hotel, so we knew what to expect. We chose the room we wanted before we booked, but this was not acknowledged when we arrived, so we were but in a room around the pool area, noisy till midnight, and beyond, there is music playing all night, and people returning all night, talking on phones and slamming doors ! The light was not working when we arrived at 10pm but no one available to repair this, we were left with a side lamp, that was 2 pin into a 3 pin plug, that was so sensitive would take ages to get the light on. The general catering and cleaning staff are good and friendly, but the reception is hopeless, if you ask or order an early breakfast it is never ready, any problems you can never speak to the right person, we were left no towels one night , and the fight to get some was quite unbelievable ! first you usually have to wake the person up on reception as they are usually asleep ! or on there phone quite crazy, as the reception is your point of attention at any hotel.. often no electricity or water, which is quite annoying, if you have been out all day and need a shower !this is a budget hotel and if you do not mind Gambian time....and the constant noise, this is an ok hotel for the money, but you must be patient !
Stayed 21 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Bamboo garden is a little dated, but everything was clean enough, on my first night my bed squeeked terribly, but was seen to the next day, no problem. I enjoyed my stay there and would return
Stayed 8 nights in Jan 2020

4/10 Poor

TAN

Liked: Cleanliness
Disliked: Staff & service
Very rude and poor service from reception staffs!
Had 2 nights' stay. On arrival, was informed fully booked (I had booked and fully paid in May 2019!) and transferred to their affliated hotel nearby (location not so convenient, unlike Bamboo Garden Hotel that is along street with many restaurants and a beach at the end of street). And after one night was transferred back to Bamboo Garden Hotel. After a full day tour the next day and to take all my belongings at the reception, I was told by reception staff to go back to Bamboo Garden Hotel on my own! I was transferred by car from Bamboo Garden Hotel to this Seaview Garden Hotel and I really do not know the way. I told the reception staff to contact Bamboo Garden Hotel to arrange for a car. Finally it was arranged. But the reception staffs I encountered at both hotels throughout this episode were rude and of poor service! I should say my most unpleasant experience. (Gambia is my 155th countries visited and my 28th African countries. Information is not for boasting but to show in perspective that I am not a greenhorn traveller. And I hardly write review but only very unpleasant experience and if very good service that should be commended).
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Needs better facilities. Unreliable water supply
No aircondition in the room, too hot. Unreliable power system
Stayed 11 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!
Worn out, run down, dirty, everything in hotel falling apart or broken. Asked everyday for them to please repair the TV. They just kept fobbing me off. They don’t care. After 3 days I paid for another hotel and they wouldn’t give me a refund. For the same money you can stay at Regal Apartments which has aircon, a safe, kitchen, fridge freezer, WiFi in room and much more included in the price. Bamboo want to charge extra for all of these. I also recommend Q City hotel.
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2019

4/10 Poor

Angie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was unable to stay at Bamboo Hotel as per booking. Upon arrival reception staff said no room available due to " overbooking", Hotel staff had arranged for me stay at Seaview Garden Hotel instead. Whilst I did not to pay any additional cost for stay at Seaview, the unexpected change did cause me inconvienience and discomfort as I was separated from my relatives who were staying in hotel right next door to Bamboo.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great wee value for Money hotel very near the beach 150 yds away lots of eating places around all worth a try, except the dutch cafe. The hotel staff take good care of you and make sure you are well served during your stay the only downside is the number of folks who reserve the sunbeds all day ad don't even bother to use them. Idiots
Stayed 7 nights in Nov 2018

8/10 Good

S, Lancs, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, Lovely meals at bar grill Could do with a bit of updating in rooms Lack of umbrella's around pool
Stayed 14 nights in Nov 2018

4/10 Poor

Dominic

Stayed 2 nights in Feb 2024

6/10 Okay

Patrick

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Meget familiært, både med personlige og andre gæster. Elendig køkken forhold personale er dybt inkompetente. Sjældent mad på stedet trods al a carte menu , nogle ingen mad / morgenmad eller flere timers ventetid. 3 km via tør vej til nærmeste spisested. Dog er dette Afrika og det taget i betragtning så har det været et godt sted , søde personale.
Stayed 1 night in Jan 2023

6/10 Okay

Franz

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Personal sehr Freundlich, Zimmer katastrofal
Stayed 13 nights in Jun 2022

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Veel herrie in de vorm van harde muziek tot s nachts 5 uur
Stayed 11 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Vriendelijk personeel, schone kamers, goede douche, leuke straat met goede restaurants, dicht bij strand.
Stayed 14 nights in Dec 2019

4/10 Poor

Brent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleinschalig hotel rustig gelegen en dichtbij strand. Dichtbij Bijilo park , kleine 2 km en strand op 3 min stappen. Heel vriendelijk personeel zowel in het hotel zelf als het bijhorende massagesalon. Wij hadden een zalige vakantie en gaan zeker terug !
Stayed 8 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 9 nights in Sep 2019

6/10 Okay

Carme Sabaté Mañas

Disliked: Staff & service, property conditions & facilities, room comfort
Mi experiencia
Los empleados te controlan donde vas y qué haces y te mandan. Increíble. El aire acondicionado es deficiente. El wifi va a ratos. Y la tele solo 2 canales. Lo mejor, la gente alojada, madura e interesante y el jardín a donde dan todas las habitaciones y su entorno con la piscina y la amabilidad de los camareros y cocineros.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Trevligt hotell . Fräscht inne och ute och fin varierad frukost .
Stayed 7 nights in May 2019