See all properties

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

2 bars/lounges, lobby lounge, rooftop bar
Sports facility
Garden
Exterior
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar

Explore the area

Map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Dongdaemun Design Plaza
    5 min walk
  • Dongdaemun History and Culture Park
    6 min walk
  • Doota Mall
    8 min walk
  • Seoul (GMP-Gimpo Intl.)
    56 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence) | Bathroom

Deluxe Room, 3 Single Beds (Residence)

  • 53 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 1 Double Bed (Residence)

Eco-friendly toiletries, hair dryer, dressing gowns, slippers

Deluxe Room, 1 Double Bed (Residence)

  • 53 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence) | Bathroom

Studio, 1 King Bed (Residence)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 Queen Bed

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 3 Single Beds

Eco-friendly toiletries, hair dryer, dressing gowns, slippers

Superior Room, 3 Single Beds

  • 29 sq m
  • Sleeps 4
  • 3 Twin Beds

Similar properties

Property entrance

LOTTE City Hotel Myeongdong

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (2195)
The price is €96
for 1 room
includes taxes & fees
5 Jan - 6 Jan
LOTTE City Hotel Myeongdong

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Luxury Seoul hotel in Jung-gu with 2 restaurants
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite. Housekeeping is available on request.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the great public transit around Novotel Ambassador Seoul Dongdaemun Hotels & Residences. During your stay, you're just a quick walk from Dongdaemun History and Culture Park. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine at Food Exchange, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 5-minute walk from Goodmorning City and 5 minutes by foot from Dongdaemun Design Plaza
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers its guests a seasonal outdoor pool, an indoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 3552 square feet (330 square meters) and includes conference space. A rooftop terrace, a complimentary children's club, and a vending machine are also featured at the luxury Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Limited free parking is available on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Food Exchange - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
The Deli - This delicatessen serves brunch and light fare. Open daily.
Gourmet Bar - This lobby lounge serves light fare only. Open daily.
Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking within 1640 ft

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: KRW 55000 for adults and KRW 27500 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Food Exchange
  • The Deli
  • Gourmet Bar
  • Roof Top Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Lifeguards on-site
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference space (3552 square feet)
  • Meeting rooms - 4

Outdoors

  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 1100
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Extra futon mattress (surcharge)
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled inspection will take place at this property on the first Tuesday of every month. During this time, guests will not be able to access the fitness facility, indoor and outdoor pool, or children's club.
Access to the fitness facility, indoor and outdoor pool, and children's club is limited and available by reservation only. Access is available on a first-come, first-served basis.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 8:30 AM-5:50 PM on Monday-Thursday, and 8:30 AM-9:30 PM on Friday-Sunday.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1004 reviews" "
Rating 8 - Good. 241 out of 1004 reviews" "
Rating 6 - Okay. 96 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 17 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Nigina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, love the breakfast and rooftop pool. Loved all the technology in the room. close to transportation and airport bus. Will definitely consider staying again!
Stayed 5 nights in Sep 2024

10/10 Excellent

Kerstin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Olesya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money especially if you buy breakfasts as well. The food was exceptional. In our room there were a washing machine, microwave, electric water purifier and a stove as well as other standard facilities such as fridge etc. Rooms were nicely cleaned. Thank you.
Stayed 7 nights in Sep 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit noisy - Door slamming, thin walls (can hear sound above) and street noise
Stayed 4 nights in Sep 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was super clean and the staff was very welcoming.
Stayed 3 nights in Oct 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great having a swimming pool and we made good use of it
Stayed 4 nights in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay immensely! From my arrival to my departure!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at the Residence wing. Love the spacious room (not something you can get in Myeongdong) and good service. Kevin, the door concierge, was very kind and industrious.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeongho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 19 nights in Aug 2024

10/10 Excellent

Rialyn, Redlands

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed twice at this hotel this year. Although we have never received any room upgrade as part of our benefit as Expedia VIP, it is still a good hotel. Hopefully next time.. at least give us an executive lounge access if we already booked biggest room available.
Stayed 1 night in Aug 2024

8/10 Good

Phi-Phi

Liked: Cleanliness, staff & service
Lifts are alittle confusing and rooms were slightly small - not much was given and I didn’t have even hand wash in my room! The space planning of this hotel was not very thought out either. Have to walk through the reception to get to the swimming pool and gym areas so you get a lot guests walking in their robes through the lobby. Can’t get a drink at the poolside. Breakfast was nothing special but still tasty. Reception staff were very polite and also gave me an extra hour late check out.
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Stayed 2 nights in Jun 2024

10/10 Excellent

JENNY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here when I come back to Shenzhen! The view(lobby on 43rd floor)nvbreakfast, staff services and food choices around this restaurant!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness
Stayed 7 nights in Apr 2024

10/10 Excellent

Ruzica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is fantastic, amenities are great too. Loved the gym and what it offers. Breakfast and dinner buffets are overpriced so we didn’t use this options. It has 2 pools (indoors and outdoors), but indoor pool was so crowded and full of kids screaming and splashing. Our room was spacious and very clean! Loved the towels, sheets and pillows, good quality. 2 things that we actually had problems with are the A/C in the room and the workers at The Deli caffe. A/C was set at one temperature, you can’t control it and lower the temperature if you need it. We were here in August and the room was very hot especially after we take a shower and the heat gets in from the bathroom. The covers were for a wintertime, nice but very thick but if the room is not cold enough you sweat all night long. Second problem I had to mention is the girls that are working in The Deli cafeteria. We had hard time communicating with them, they were pretending that they don’t understand us. They were little bit arrogant and with an attitude. They would misinterpret information purposely. We had to repeat everything at least twice, when they actually understood us very well. This was on a daily bases, every day for our every visit. They would also let us wait for our order for quite a bit. This is frustrating as this can set a tone in the morning for your day and you are on vacation!
Stayed 7 nights in Aug 2024

10/10 Excellent

Hyun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but rules for the pool was a little much
Stayed 5 nights in Aug 2024

2/10 Terrible

Annie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Didn’t like property services at all. No ice vending machine, ice cost 4000KW. Swimming cap cost 8000KW. Check in/ out were horrible. Have to reserve for swimming pool time. Small sauna room with lacking amenities. Location was not great. 20 minutes walk to all attractions in humid hot sticky weather.not good for the price.
Stayed 4 nights in Aug 2024

2/10 Terrible

ah young

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and family friendly. However outdoor pool is adult only :(
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again if returning to Seoul. The location is good being very close to the metro station and the airport bus stops outside. You are walking distance to some sites but otherwise public transport is easy as 3 different metro lines go through the nearby station. Service and hospitality by staff was excellent. The indoor and rooftop pool are nice to relax in. I stayed in an apartment and it was surprisingly spacious and very comfortable. The bathtub was huge! Would recommend staying here.
Stayed 6 nights in Jul 2024

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 5 nights in Jul 2024

10/10 Excellent

Sen Hong Lytton

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 4 nights in Jul 2024

6/10 Okay

Hye

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had reserved two rooms but only one room was ready for check in so had to wait. Also we had to switch one room to another floor during the stay due to water leak in the room (very inconvenient).
Stayed 7 nights in Jul 2024

10/10 Excellent

Paul Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. Much room in suite. Small functional kitchen, all appliances. 2 bathrooms!! Great location as well, plenty of food/shopping.
Stayed 3 nights in Jul 2024