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Hotel At Home

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel At Home

Property entrance
Spa
Superior Double Room
View from property
Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
40, Jong-ro 31-gil, Jongno-gu, Seoul, Seoul, 110-470
  • Gwangjang Market
    6 min walk
  • Dongdaemun Market Mall
    12 min walk
  • Dongdaemun Design Plaza
    18 min walk
  • Seoul (GMP-Gimpo Intl.)
    55 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 33 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Similar properties

Exterior

Hotel Biz Jongro Insadong

Free WiFi
Restaurant
Air conditioning
Laundry
3.7 out of 5, Good, (498)
The price is €50
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Biz Jongro Insadong

About this property

Hotel At Home

Hotel connected to a shopping center in Jongno-gu with a 24-hour front desk
A microwave in a common area, a 24-hour front desk, and a computer station are available at this hotel. WiFi in public areas is free. Additionally, express check-out and a front-desk safe are onsite. Housekeeping is available on request.
Hotel At Home offers 44 accommodations with complimentary bottled water and bathrobes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. Housekeeping is provided on request.
With your stay at Hotel At Home, you're connected to a shopping center and just a quick walk from Gwangjang Market. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include a front-desk safe, a computer, and an elevator
  • 6 minutes by foot from Gwangjang Market and a 3-minute drive from Myeongdong Street
Hotel At Home offers its guests express check-out, a front-desk safe, and an elevator. A computer station is on site and WiFi is free in public spaces. Hotel At Home also features a microwave in a common area and a water dispenser.

Smoking is allowed in designated areas at this Seoul hotel.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Slippers

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of KRW 20000 at check-out

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: KRW 20000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of KRW 20000 at check-out.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Home Seoul
Hotel At Home Hotel
Hotel At Home Seoul
Hotel At Home Hotel Seoul

Hotel At Home Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 80 out of 338 reviews" "
Rating 8 - Good. 166 out of 338 reviews" "
Rating 6 - Okay. 68 out of 338 reviews" "
Rating 4 - Poor. 13 out of 338 reviews" "
Rating 2 - Terrible. 11 out of 338 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Phillip, Tustin

Disliked: Cleanliness, amenities, property conditions & facilities
Though I'm not sure of your previous review, this hotel shouldn't be considered as a hotel. It's humbly shabby, having noisy plastic sheet all over the bed right under the bed sheet. Did I come to a hotel or someone's love house?
Stayed 1 night in Apr 2024

6/10 Okay

Virginia, Waddell

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The bathroom was dirty (shower) with mold around the tiles, easy to remove but they don't clean good, they don't have room cleaning, they only remove trash everyday, so is like an Airbnb, you have to do your beds and keep clean your room
Stayed 7 nights in Apr 2024

6/10 Okay

Dong

Disliked: Cleanliness, property conditions & facilities
Stayed 12 nights in Oct 2023

8/10 Good

Samuel

Stayed 1 night in Oct 2023

8/10 Good

Dong

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2023

8/10 Good

Choo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel and Centrally Located
The hotel is centrally located and within walking distance to a sub way station. We had complete privacy during our stay. There is even a washing machine for guest use with no cost which is a real bonus and you could get drying rack from the reception to dry your washed clothes in your room. As the rooms floor are heated, wet clothes dries in no time. Will definitely return again when I am in Seoul next.
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Dec 2019

6/10 Okay

Mark

Travelled with group
Liked: Staff & service
Stayed 4 nights in Oct 2019

4/10 Poor

Chiung-Fang

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The condition is old, but clean. The area is old community, but convenient.
Stayed 3 nights in Apr 2019

8/10 Good

mihee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay at Hotel At Home
Good location and comfortable locality. Room was quite comfortable and clean. Hotel was decorated with very cute accessories like dolls, flower pots.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Yuen Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel for your stay in Seoul
Location of the hotel is very nice: close to Dongdaemun. It's not so close to the main road so it is very quiet. However, it is just 5 min walk to the Jongno 5-ga Metro Station. There are many cafes and restaurants in the area, and the Kwang Jang Market is just on the opposite side of Jongno 5-ga main road. The room is spacious and clean, and the bed is comfortable. The breakfast is nice, too. The design of the lighting in the room is rather advance since it can be controlled by a remote control, and the lights in the bathroom can go out by itself. The heating in the room is a bit too hot, and we need to open the window all the time. Wifi is strong in the room. Overall it is a very memorable stay.

10/10 Excellent

Jasjeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My home in Seoul
My stay here was totally unexpected as I had originally booked to stay at Glory Inn but due to the disappointing experience we suffered at Glory Inn we had to call hotels.com and request to be immediately removed. Hotels.com staff ( Mr Sunny ) who assisted me was so amazing. He managed to relocate us to this cozy hotel and that saved our holiday. Words cannot express how grateful I am that Mr Sunny helped us to have an awesome holiday for the next eight days at this hotel. Thank you, thank you, thank you hotels.com staff. Though our cab driver had difficulty finding this place, we were really pleased with the location..the subway was barely 5mins away ( which was great for my dad)..and even though their breakfast was simple it was good..the room was cleaned everyday and there was a lot of food choices around the hotel. I will definitely stay here again.

6/10 Okay

Solo trekker

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor maintenance
gaping hole in bathtub, mildew, furniture covered in dust, tv not working, power converter extremely loud, small fridge visible damage and loud, location a bit scary late at night, people screaming for help! Hardly slept and left the following night to a safer hotel. Staff was apologetic and help get me a taxi to new hotel by World Trade Center!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Heated Floors
The staff spoke minimal english and therefore couldn't offer much asistance, but check in was fast and easy. The room was clean, the floors were heated which is great in winter, and the TV was large. The light switches were a bit wonky and the bathroom didn't lock but the sliding wood door offered privacy enough. The location was good, plenty of restaurants and sights to see within walking distant and close to the train station.

8/10 Good

sam chae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended place. Good location and very clean room! If i have to go to korea i will book this hotel at home again.

6/10 Okay

Álvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Not the very best, not the very wors
Dodgy area, matress hard as a rock, terribly uncomfy. Staff is nice and helpful, little English is spoken. Close to the subway.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Hotel out of good areas. Terrible customer service
The hotel is not in one of the interesting areas of Seoul, the good thing it is not far from some of the palaces. Customer service terrible to not existent. I was basically thrown out on my last day: I asked if I could check in a couple of hours later and I said I had to pay 8000 per hour after I paid for 5 nights, on the day I was called to make sure I was checking out exactly at 11. The cleaning lady shouted at me cause I asked for water saying I drink too much :))) Though to be honest the room was big and there are quite a few eateries near by, but in Seoul you're never far from a restaurant really. You can find better places basically. I went there cause Expedia booked it for me through their secret hotels option, bad idea will never use it again!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Seoul
I felt welcome at Hotel-at-home. My stay was pleasant, and I'll be happy to stay there again.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Seoul
Hotel-at-Home is near a subway stop which enables all of Seoul to be explored easily during the stay. The hotel is easy to find as I arrived very tired and not too alert after an overnight flight. The staff is friendly, and I felt very welcome during my visit.

10/10 Excellent

KGS, Michigan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great- close to Jongno 5 station
Location was great! Many restaurants very close. Convenience stores also. At first (late at night after the plane ride- the neighborhood seemed sketchy- but after a good nights sleep- it was for sure a safe neighborhood. Even at night). Large police station less than a block away. Easy walk to the subway station (jongno 5). Staff had limited English- but no problems. Rooms were clean and safe. AC was appreciated! This hotel seems to have majority Korean guests. We were the only foreigners the whole time- which I loved. I was glad to have saved money on the hotel because I mostly was out enjoying Seoul the whole time. Gwangjang Market is also very close.

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Near to metro
Great location but the alley below can be quite noisy at night. Toilet wasn't very clean when I first checked in but generally the room is OK for cleanliness. Got the room at deal price and will stay again if there's a deal.

6/10 Okay

WAI LAN, HK

Liked: Staff & service
Disliked: Cleanliness
My stay bef CNY
Traffic convenient..room comfort, good services....

2/10 Terrible

Carly, Louisville, KY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel
The worst bed I have ever used. I slept one night, The next day I asked for a different room with abetter bed, they could not get me a better bed. Located far from attractions and in a small alley.