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The Jayakarta Lombok Hotel & Spa

4.0 star property

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Photo gallery for The Jayakarta Lombok Hotel & Spa

2 outdoor pools, pool loungers
Aerial view
On the beach, beach volleyball
Bar (on property)
Daily buffet breakfast (IDR 125000 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • Pool
  • Spa
  • Room service

Explore the area

Map
Jl. Raya Senggigi Km.4, Ampenan, Senggigi, Lombok, 83355
  • Pura Batu Bolong
    ‪4 min drive‬
  • Art Market Senggigi
    ‪7 min drive‬
  • Senggigi Beach
    ‪10 min drive‬
  • Mataram (AMI-Selaparang)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room, Garden View

View from room

Deluxe Double Room, Garden View

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe with New Year Gala Dinner

View from room

Deluxe with New Year Gala Dinner

  • 28.8 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cottage, 2 Single Beds, Beach View

Premium bedding, minibar, in-room safe, desk

Cottage, 2 Single Beds, Beach View

  • 27 sq m
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Garden View

Superior Twin Room, Garden View

Superior Twin Room, Garden View

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

  • 35 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Cottage, 1 Double Bed, Beach View

Premium bedding, minibar, in-room safe, desk

Cottage, 1 Double Bed, Beach View

  • 29 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View

  • 28.8 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Garden View

Superior Double Room, Garden View

Superior Double Room, Garden View

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

The Jayakarta Lombok Hotel & Spa

Family fun on the beach, with 2 outdoor pools, near Pura Batu Bolong
Spend the day catching some rays at the beach, relaxing by one of The Jayakarta Lombok Hotel & Spa's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
The Jayakarta Lombok Hotel & Spa offers 171 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with satellite channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
During your stay at The Jayakarta Lombok Hotel & Spa, you'll be close to Pura Batu Bolong. Free WiFi in public areas, free valet parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, massages, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and mini golf
  • Just a 4-minute drive from Pura Batu Bolong and 8 minutes from Museum Negeri Nusa Tenggara Barat
  • Airport shuttle service available for a fee
The Jayakarta Lombok Hotel & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A children's pool, spa services, and a library are also featured at the family-friendly The Jayakarta Lombok Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This Senggigi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Pool Side - Onsite diner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 125000 for adults and IDR 75000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Pool Side

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Jayakarta Lombok Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 75000 for children
  • Airport shuttle fee: IDR 500000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The Jayakarta Lombok Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Jayakarta Lombok
The Jayakarta Lombok & Spa
Jayakarta Hotel Lombok
Jayakarta Lombok
Jayakarta Lombok Hotel
The Jayakarta Lombok Hotel & Spa Hotel
The Jayakarta Lombok Hotel & Spa Senggigi
The Jayakarta Lombok Hotel & Spa Hotel Senggigi

The Jayakarta Lombok Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 102 reviews
Rating 8 - Good. 44 out of 102 reviews
Rating 6 - Okay. 22 out of 102 reviews
Rating 4 - Poor. 8 out of 102 reviews
Rating 2 - Terrible. 3 out of 102 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karine

Liked: Cleanliness, property conditions & facilities, room comfort
Super endroit
Stayed 4 nights in Aug 2024

10/10 Excellent

Mohamed Ridza Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quite serene and quiet
Stayed 4 nights in Jul 2024

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful destination! The staff is outstanding, and the complimentary buffet breakfast is simply amazing. The resort boasts stunning, serene swimming pools for both adults and children, all with a beachside view. The property itself is expansive, with impeccably maintained gardens that add to its charm. While it may not be located in the commercial area, there is a fantastic restaurant next door.
Stayed 4 nights in Oct 2023

8/10 Good

Audrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is clean and the room is comfortable. However, there is no lift and therefore not suitable for those with heavy luggage and mobility issues. The wifi coverage was weak to non-existent, not suitable for work. The first room I had did not have wifi coverage at all. I negotiated with the reception staff for another room which the staff kindly made the arrangement. Eventually, I settled for a room with twin beds (could not be combined) although I booked a double bed room. This room had weak wifi coverage, required longer duration to load a webpage.
Stayed 1 night in Sep 2023

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I was have enjoyed the Jayakarta. The staff over the years has been so friendly and helpful. This is my first trip since everything was shut down during Covid. Happy to say everything and everyone made t as pleasnat as always.
Stayed 3 nights in Feb 2023

4/10 Poor

MAKOTO

Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great which is next to the beach, hotel looks so grand, staff were friendly and helpful. Food was great except the fruit juice didn't taste nice, not fresh and tasted artificial. Otherwise I'd give 5 stars
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff are so helpful & friendly, Room clean. beautiful beachfront.
Stayed 2 nights in Feb 2020

8/10 Good

Fionna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
December in the hotel
The hotel is right off the beach and has nice features to take beautiful photographs on, especially during sunset. Staff were kind and attentive but the amenities in the room could be updated. The side table of switches were really old. However the place was clean. This is a hotel that is more suited for domestic travellers so modest outfit would be best as swim wear.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is old and need a good renovation, especially in the bathrooms.poor lights in the bedrooms.The spa didn't have the hot water in the tub,a bit disappoint of that. No entertainment during the day, or night, very quiet resort. Overall the staff is very kind and friendly. The food selection was very good and the position is excellent.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful and the food was great
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly helpful staff. Didnt suit me as I have difficulty with stairs, so was confined to room and same level reception, couldnt access pool or restaurant.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on the new Perth - Lombok flight so didn’t get to the hotel until about 1am. We were greeted by friendly staff and shown to our room. Our room was as requested - cot, interconnected rooms & 1 queen 2 twin beds. We had a beautiful view of the pool and were able to relax on our verandah and still watch our 4 year old swim whilst the 2 year old had a nap in the room. Breakfast was mainly traditional - some cereal, eggs, bacon & pastries though. Lots of seating with either view of the ocean, pool or in the open air restaurant. Pool was beautiful, always clean. No swim up bar, but there is a bar you can order drinks from. Staff were delightful. Bintangs are about $3 for a small & $8 for a large, cocktails range from $6 - $12. Spring Rolls, Fish & Chips and Pizza was all really good. It’s a 20,000 IR ($2) taxi fair into Sengeggi and always taxis parked out the front. We will absolutely stay again and will request the same room again. A few minor things; Lighting in the bathroom is terrible. Really dark. Service is always excellent - but takes a long time to receive your order. WIFI is really poor
Stayed 5 nights in Jun 2019

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, the place is beautiful and very well looked after. The staff is wonderful and friendly with a genuine welcoming smile at all times. Unfortunately, the week before arriving at the hotel I hurt myself playing soccer and I needed assistance most times, all staff cared and helped me looked after myself. I was relax and enjoy my time in Lombok. I will be back. Thank you!
Stayed 3 nights in Jun 2019

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the resort
Loved this resort. A little bit out of town but that's what we wanted. Food and staff were excellent. Would definately recommend this resort for a quiet retreat. Rooms were very clean and comfortable.
Stayed 2 nights in May 2019

8/10 Good

Asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with friendly and helpful staff
The hotel was on beautiful location right on the beach... everything was perfect except TV which had only local 17 channels...no discovery channel, national geographic or music channel and also with poor clearity and leaking sink, which they fixed once I reported.... staff was very friendly and helpful... overall was a good hotel...just need to update their tv channels with good clearity.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and surroundings, though a bit dated. We stayed here as it was convenient to go for Dolphin Dive School dive courses (which we highly recommend btw). Pool looks family friendly. There's a nice, clean private beach and even beach vendors who are easily accessible at a designated space yet do not tout. Breakfast area is beautiful if you can get a table facing the beach. One downside is that the hotel seems to host many conferences/local business meetings so breakfast becomes crowded and events like a karaoke night may disturb your rest (there seems to be event space at both ends of the compound). Restricted hours for hot water so do take note
Stayed 2 nights in Jul 2018

10/10 Excellent

Diah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

abdul, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is just stunning hotel. I loved staying there.
the hotel is on the beach front .I just loved it. I had a very pleasant stay. there was a wedding in the hotel wow it was in experience. the people of Lombok are very welcoming .
Stayed 7 nights in Jul 2018

6/10 Okay

Ken B

The room given was not the reserved.
The room description says "soaking bath with a separate shower" but the room given has "shower/tub" combination. Only very small 2 bottles of water were given.

8/10 Good

Iska

Liked: Cleanliness, room comfort
Okay but needs to be updated
The Jayakarta has its charms. Stuck in the past, with big rooms and focussed on local families, which is fine. But needs to update itself for more demanding and discerning travellers. WiFi was awful. Senggigi is a good stopover if you’re planning trips to the waterfalls and mountains up north. But not much to offer on its own. Mangsit Beach closeby is a must for swimming, sunsets and dinner.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great pool and nice beach! But hotel is very old and the food is not worth the expensive money...
Stayed 5 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Not the best beach for swimming, room was okay
The toilet can do with a bit of renovation. Bed was comfy, breakfast was good. Too strong chlorine in the pool. The beach is no clean to swim.
Stayed 1 night in Nov 2017