Sendai hotel in Aoba Ward with free breakfast and a 24-hour front desk
This hotel features self parking, a microwave in a common area, and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Change of towels is available on request.
Comfort Hotel Sendai West offers 202 accommodations with slippers and hair dryers. 20-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.
This Sendai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and change of towels can be requested.
The public transit around Comfort Hotel Sendai West gets good marks from our customers. During your stay, you're just a quick walk from Aoba-dori Avenue. You'll find features like free breakfast and free WiFi in public areas, plus dry cleaning service.
Free buffet breakfast served daily
Free WiFi (speed: 25+ Mbps)
Self parking available for a fee
Amenities include a front-desk safe, locker space, and a computer
Steps from Aoba-dori Avenue and Asaichi Morning Market
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Comfort Hotel Sendai West. Parking is available for a fee.
Smoking is allowed in designated areas at this 3-star Sendai hotel.
Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (JPY 1530 per night)
On-site parking includes off-street options
Food and drink
Free buffet breakfast available daily 6:30 AM–9:30 AM
Family friendly
Laundry facilities
Fridge
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Lockers available
Vending machine
Water dispenser
Guest services
24-hour front desk
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Business services
Computer station
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
In-room accessibility
Well-lit path to entrance
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
Designated smoking areas
Shared microwave
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)
Bathroom
Deep-soaking bath
Electronic bidet
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
20-inch flat-screen TV
TV channels
Films for purchase
Food and drink
Electric kettle
Free tea bags/instant coffee
Fridge
More
Desk
Desk chair
Laptop-friendly workspace
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: JPY 1530 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, and LINE Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.
We should mention
One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Comfort Hotel Sendai West
Comfort Sendai West
Comfort Inn Sendai
Comfort Sendai West Sendai
Comfort Hotel Sendai West Hotel
Comfort Hotel Sendai West Sendai
Comfort Hotel Sendai West Hotel Sendai
Comfort Hotel Sendai West Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel is very close to the JR Sendai Station and the main shopping arcade in Sendai. The price is very reasonable, especially given that breakfast is included. There are also coin-operated washing machines and dryers (four each) and free storage lockers which you can use even after check-out.
Good Service, Good People, Good Location and Reasonable.
ホテルで働くスタッフの皆さま、素晴らしい接客をありがとうございました。廊下ですれ違う時ですら、いつも皆さま爽やかに挨拶して下さいました。イレギュラーなこちらからのお願いにも素早く柔軟に気持ち良く対応して下さり感謝しております。
朝食も大変美味しくいただきました。懐かしい宮城の芋煮、とても嬉しかった!
またぜひ利用させていただきたいです。
The front desk staffs were very nice but the cleaning staffs were unfriendly & do a minimum job. The air conditioning unit was very dusty & some of the corner/hidden-area furniture surface has not been wiped for a while.
The property needs to be updated & train the cleaning staff. The breakfast service & 24 hour coffee service was great. The location is close to the Sendai station but nice & quiet. Although it’s a business hotel, it’s small even for a Japanese business hotel standard. Don’t expect the Comfort inn size from US.
Also, the check out Time is 10 AM but if you booked through other site, it’s 11 AM. I don’t know it’s Expedia who’s cutting the cost by agreeing to this or it’s the hotel who’s giving only this 10 AM check out to Expedia but that didn’t settle very well with me. The hotel charged 1,000 Yen to extend the check out for 1 hour upon my request.
Dave
10/10 Excellent
Melissa
5 Feb 2023
Melissa
Stayed 1 night in Feb 2023
8/10 Good
Verified traveller
Travelled with family
30 Jan 2023
Liked: Cleanliness, staff & service
Could be better
The air-condition is a bit hot in winter. The space is enough for 2 alduets and 2 children. The hotel is not modern.
The bathroom was extremely small and toilet makes extremely loud noise when sit down on the cover. The bed was small for two. The staff were nice and courteous.
Elle
Stayed 2 nights in Oct 2022
8/10 Good
Michael
14 Nov 2021
Michael
Stayed 3 nights in Nov 2021
6/10 Okay
HIROMICHI
Business traveller
19 Feb 2020
Liked: Staff & service
Cheap stay
On the whole, I had a cheap stay. However, I feel cost performance of this hotel is good because all the necessary amenities and room equipment were provided.