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Oak Tree Emerald Hotel & Conventions Semarang

4.0 star property

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Photo gallery for Oak Tree Emerald Hotel & Conventions Semarang

Outdoor pool
Reception
LCD TV
Exterior
LCD TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Free WiFi
  • Parking included
  • Room service
  • Air conditioning

Explore the area

Map
Palm Hill Estate, Jl Palm VI Papandayan, Semarang, Central Java, 50232
  • Akademi Kepolisian
    ‪8 min walk‬
  • Kariadi Hospital Semarang
    ‪3 min drive‬
  • Simpang Lima Park
    ‪4 min drive‬
  • Semarang (SRG-Ahmad Yani Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Noormans Hotel Semarang

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
3.6 out of 5, Good, (15)
The price is €26
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Noormans Hotel Semarang

About this property

Oak Tree Emerald Hotel & Conventions Semarang

Hotel in Semarang with a 24-hour front desk and an outdoor pool
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and 24-hour room service.
Oak Tree Emerald Hotel & Conventions Semarang offers 172 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site.
During your stay at Oak Tree Emerald Hotel & Conventions Semarang, you're just a quick walk from Akademi Kepolisian. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Cendana Restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 8 minutes by foot from Akademi Kepolisian and a 3-minute drive from Kariadi Hospital Semarang
Oak Tree Emerald Hotel & Conventions Semarang offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. The business-friendly Oak Tree Emerald Hotel & Conventions Semarang also features a terrace, a garden, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Semarang hotel.

Oak Tree Emerald Hotel & Conventions Semarang has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cendana Restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oak Tree Emerald Hotel & Conventions Semarang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emerald Oak Tree Semarang
Oak Tree Emerald
Oak Tree Emerald Hotel
Oak Tree Emerald Hotel Semarang
Oak Tree Emerald Semarang
Oak Tree Semarang
Oak Tree Emerald Semarang Hotel
Oak Tree Emerald Semarang
Oak Tree Emerald Hotel & Conventions Semarang Hotel
Oak Tree Emerald Semarang Managed by Ascott Limited
Oak Tree Emerald Hotel & Conventions Semarang Semarang
Oak Tree Emerald Hotel & Conventions Semarang Hotel Semarang

Oak Tree Emerald Hotel & Conventions Semarang Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 44 reviews
Rating 8 - Good. 17 out of 44 reviews
Rating 6 - Okay. 14 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was old, far different from the pictures on website. Found spider web in all corridor lights, all the way to bathroom lights. Moved bed aside to pick up dropped items and found nightmare of dust and dead roaches. Requested some cutleries and sauce (kecap manis) from the hotel and never heard anything back from the staff ever. Safe to say, I wont be going back to this hotel.
Stayed 1 night in Dec 2020

6/10 Okay

Jayne C

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2019

8/10 Good

Katrina, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff but communication difficulties
The airport pickup I arranged the previous day never showed up and they seemed to not even remember talking to me. Also, same day laundry does NOT mean same day, which gave me difficulties. The food in the restaurant was delicious! The room clean. The staff friendly and helpful, aside from communication difficulties.
Stayed 2 nights in Jul 2017

6/10 Okay

global traveler

Disliked: Room comfort
Great setting, run down hotel.
I wanted to try this hotel based on location. Beautiful setting away from hustle of Indonesia never ending traffic. Unfortunately towels were thread born, no hair dryer, soiled upholstery, bad lighting. I rate it mid level that needs updates. Not luxury. Staff was nice but spoke little English. I go to Semerang for business but try to sneak in some leisure down time. This was not the place for me.
Stayed 1 night in Jul 2017

2/10 Terrible

Not Happy, Travelling

Disliked: Cleanliness, property conditions & facilities
C-M stains on bed sheets
So we arrived, checked in and had a shower to go out and look at the city and surrounds. Got back and went to get into bed, and found stains and hair mixed together stuck to the sheets. After trying to use the room phone to call reception we went down to find they were chatting and had the phone off the hook sitting on the desk. Staff offered to change the sheets, we suggested to change the room. Very disappointed with this.

6/10 Okay

Nori, jakarta

The atmosphere is good. but old.
I like such a resort hotel even in the city. But it's sorry that the building its self is old.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Bad wifi and far from malls. Overall very good. Nice breakfast, gym, rooms and free shuttle.

6/10 Okay

Arief

10/10 Excellent

Mr T U, Batley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very polite and accommodating. Late check out was not a problem. I vacated my room at 17.30 without any extra charge. Restaurant needs a bit of attention and few more dishes need to added to room service menu. I enjoyed my stay thoroughly and going back in September.

6/10 Okay

Sentot, Semarang

Liked: Staff & service
Disliked: Cleanliness, room comfort
poor cleanliness
I was not convenient with products such as soap, shampoo and conditioner, they smelt bad. The water in the shower and washbasin was stuck, I am also disappointed with the cleanliness of the bath room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hyuncheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Priantono, Cedar Rapids

Liked: Cleanliness, property conditions & facilities, room comfort
New, for better or worse.
I booked this hotel because it was affordable and it seems nice enough. Arriving there, it's obvious that the hotel is still new. Some parts of the hotel are still in construction or at least not built yet. The good thing though is that everything in the hotel is very modern, from the elevator buttons to the door entry way. Beware though, the staff are not that fluent in English and they are still new so a lot of mistakes are going to happen. They didn't booked me the right room, they said they arranged a shuttle but didn't and some rooms have a hard time with connecting to the wifi If you can live with that, I think you'll enjoy your stay.

10/10 Excellent

Hyuncheol, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable and Good quality to stay
Clean and fresh air also I felt good manner for customer.

8/10 Good

Verified traveller

Stayed 1 night in May 2020

8/10 Good

Roel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wake-up with singing birds and go for a swim.
Nice pool, peaceful environment where you hear and see birds.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

8/10 Good

Syahrial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelnya bagus, bersih, asri dan layanannya juga oke.. sangat rekomen buat meeting dan liburan..
Stayed 2 nights in Dec 2018

10/10 Excellent

Roel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijk lang zwembad in rustige omgeving tussen (nog) veel groen, niet ver van centrum en enkele universiteiten als UNDIP.
Stayed 9 nights in Nov 2018

6/10 Okay

Rifky

Liked: Staff & service
Disliked: Cleanliness
Harap dapat diperhatikan kebersihan lingkungan kmr
Secara akses lokasi, pelayanan dan harga seharusnya hotel ini sudah baik, tetapi utk faktor kebersihan nya harus lebih diperhatikan lagi. Lantai kamar berdebu, ruangan belum 100% selesai pengerjaan dan kondisi kamar mandi kurang bersih.
Stayed 1 night in Oct 2018

8/10 Good

Soo Kyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다 좋았음 조식 빼고
다 좋았음 조식 빼고
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rust in een drukke stad.
Een plek in de drukke stad waar je wakker wordt met het geluid van vogels in plaats van de vroege oproep tot gebed, waar lekker door rustige straatjes kunt meanderen en de heuvel afzakken of beklimmen voor een maaltijd of boodschapje halverwege/onderaan. Heeft een lekker lang zwembad (in de middag/avond soms verhuurd) met mooi uitzicht en een redelijke keuze voor ontbijt, lunch of dinner, maar ook een gratis dropservice voor vliegveld en restaurants elders in de stad.
Stayed 5 nights in Jul 2018

8/10 Good

Wahyu

Liked: Cleanliness, staff & service
Saran untuk kolam renang Oak Tree Hotel Semarang
Secara keseluruhan hotel ini nyaman untuk tempat bermalam, makanan enak dan bagus dalam penyajian, staf hotel sangat helpful/membantu dan ramah, hanya satu kekurangan hitel ini adalah: kolam renang yg di internet terlihat indah, ternyata agak keruh airnya dan bau kaporit airnya sangat menyengat; sehingga kami khawatir justru akan membakar kulit pengunjung yg mandi disitu. Akubatnya kami yg semula memilih Oak Tree krn ingin berenang; membatalkan acara berenang karena tidak suka bau kaporitnya yg berlebihan; sebaiknya kaporit sebagai antiseptik/pembunuh kuman diberikan sesuai standar kesehatan kolam di hotel2 internasional sehingga membuat nyaman dan aman untuk semua pengunjungnya. Terimakasih
Stayed 1 night in Jun 2018