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Áurea Convento Capuchinos by Eurostars Hotel Company

5.0 star property

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Photo gallery for Áurea Convento Capuchinos by Eurostars Hotel Company

Reception
Junior Suite
Front of property
Reception
Junior Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service

Explore the area

Map
Plazuela Capuchinos 2, Segovia, Segovia, 40001
  • Plaza Mayor
    ‪3 min walk‬
  • Segovia Cathedral
    ‪4 min walk‬
  • Casa de los Picos
    ‪4 min walk‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double Room (Parking)

Minibar, in-room safe, desk, blackout curtains

Superior Double Room (Parking)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Triple Room (Adult)

Triple Room (Adult)

Triple Room (Adult)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Presidential Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Eurostars Plaza Acueducto

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (709)
The price is €85
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Eurostars Plaza Acueducto

About this property

Áurea Convento Capuchinos by Eurostars Hotel Company

Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Áurea Convento Capuchinos by Eurostars Hotel Company offers 62 air-conditioned accommodations with minibars and safes. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Áurea Convento Capuchinos by Eurostars Hotel Company. During your stay, you're just a quick walk from San Esteban Church. Features include free WiFi in public areas, plus a full-service spa and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Villena
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to body treatments, facials, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Steps from San Esteban Church and Episcopal Palace
Áurea Convento Capuchinos by Eurostars Hotel Company offers its guests a full-service spa, a sauna, and a fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2530 square feet (235 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the luxury Áurea Convento Capuchinos by Eurostars Hotel Company. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Segovia hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8:00 AM to 11:00 AM and on weekends from 8 AM to 11 AM.
Villena - This restaurant specializes in international cuisine and serves lunch and dinner.
Lobby bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 8:00 AM–11:00 AM on weekdays and 8 AM–11 AM on weekends: EUR 20 for adults and EUR 20 for children
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Villena
  • Lobby bar

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (2530 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open selected days
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: EUR 30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Self parking fee: EUR 15 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Access to the spa facility is available by reservation only.
The listed optional spa fee is charged per person, per entrance to access the spa area.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Eurostars Convento Capuchinos Segovia
Hotel Eurostars Convento Capuchinos
Eurostars Convento Capuchinos Segovia
Eurostars Convento Capuchinos
Hotel Eurostars Convento Capuchinos
Áurea Convento Capuchinos by Eurostars Hotel Company Hotel
Áurea Convento Capuchinos by Eurostars Hotel Company Segovia

Áurea Convento Capuchinos by Eurostars Hotel Company Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 545 out of 701 reviews
Rating 8 - Good. 124 out of 701 reviews
Rating 6 - Okay. 23 out of 701 reviews
Rating 4 - Poor. 7 out of 701 reviews
Rating 2 - Terrible. 2 out of 701 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

HEATHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa! Only issue was getting the coffee machine to work
Stayed 5 nights in Nov 2024

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Maritza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay.
Beautiful place, centrally located in the historic center. All services were excellent. The staff was very helpful, especially Luis Enrique at the front desk. He was very courteous and informative.
Stayed 1 night in Nov 2024

6/10 Okay

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities
Bathroom needs to be repainted.
Stayed 1 night in Nov 2024

10/10 Excellent

moira

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful, restored old convent in a great location just a few minutes walk to the main square and restaurants. The room was lovely with a great view. They offer breakfast but there is no restaurant. There is a bar and sitting area The Spa was nice. We did have a problem with the steam room and sauna as they had not been turned on early enough for our session. We.mentioned this to the staff and without asking they didn't charge us. We would stay there again
Stayed 3 nights in Oct 2024

10/10 Excellent

Bram, Quito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting in the center with nice and spacious rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar property in a an incredibly lovely city. Well within walking distance of all we wanted to see and do. The entire property was spotless with great amenities and a beauty and charm that makes it very special. I wish we had more time there.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Janie

Stayed 2 nights in Sep 2024

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bohdan

Travelled with partner
Beautiful room. Good breakfast. Good location. Bathrobes and turndown service should be provided for a hotel that rates itself as 5*
Stayed 2 nights in Oct 2024

8/10 Good

Rauan, addison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent staff. Well located. Good parking. Nice spa. My only issue is that the Expedia photos for the room (we chose a Junior suite) are misleading. The photos include one of a large patio but there are several junior suites and only one has the patio and it was already occupied.
Stayed 2 nights in Oct 2024

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely amazing, amazing beautiful, stunning views, beautiful rooms with the best staff ever!
Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a hidden gem. Very pleased with the accommodations. It is clean, close to everything and quiet. Beds are super comfortable and staff are very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Carla

Stayed 1 night in Oct 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unique property in a great location, but run like a hotel owned by teenagers or one run by a chain that's trying to cut costs. It's probably the latter. While there were no big problems, it was all the small ones that detracted from the experience: the wifi never worked, even with the alternative guest code; no wash cloths; no replenishment of towels; the fuse box buzzed loudly 24 hours/day unless you turned off every light; a device in the ceiling blinked at night; hangers were those kind that suggest the staff is afraid you're going to steal them...they can't be taken off, and they were so high up in the closet, a 5'7 woman couldn't reach them; water from the shower spread all over the bathroom floor making it wet and slippery non-stop; there weren't any umbrellas so when it suddenly rained (you have to go outside to get to the lobby) you got wet and there were no hooks in the bathroom to hang wet clothes to dry.. no laundry service on the weekend; and no restaurant (even though there is one right next door...).
Stayed 2 nights in Sep 2024

8/10 Good

Gita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ivan, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was very helpful, fielding a call from the airline about our lost bags and holding them for us even after we checked out. Room was comfortable and bath had good amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible looking room, with amazing views
Stayed 1 night in Aug 2024

10/10 Excellent

Gabrielle

Stayed 1 night in Aug 2024