6/10 Okay
Tiffani D.
2 Apr 2025
Beautiful location! Not a luxury home.
We had many issues with this home. The property manager, Jackie, was VERY responsive but we couldn’t shake the feeling of bugs crawling everywhere. Jackie said the bugs came from outside (of course!) and had someone come spray the exterior immediately. This didn’t change the fact that we saw multiple (!!!) cockroaches every day of our stay including some dead ones in the master closet. There was also a millipede in the master shower. The home needs some serious attention. Arizona doesn’t really grow grass unless you look on the pool deck. There is a giant missing tile from the master bathtub (looks tacky and it was in other reviews so they just don’t care). The master doorknob is broken and I often felt locked in the room and had to have help opening the door. It also doesn’t lock in a proper way. Our pool heat didn’t work for two days (or the spa). We were refunded for those two days since pool heat is an additional 100/day but spa heat is included and we got no compensation for that.For the price we paid, none of these things should have been an issue. A responsive manager does not make me want to stay here again. The cockroach problem should be seriously looked into.
Tiffani D.
Stayed 7 nights in Mar 2025