Surestay Plus Hotel By Best Western Seatac Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surestay Plus Hotel By Best Western Seatac Airport

Reception
Exterior
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Property amenity

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
19260 28th Ave S, SeaTac, WA, 98188-5121
  • Silver Dollar Casino
    3 min walk
  • Angle Lake Park
    4 min walk
  • Valley Ridge Park
    3 min drive
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    11 min drive

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 36 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Surestay Plus Hotel By Best Western Seatac Airport

Hotel in SeaTac with free breakfast and airport shuttle service
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Private bathrooms are not ensuite and change of towels is available on request.
Surestay Plus Hotel By Best Western Seatac Airport offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers.

This SeaTac hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The free breakfast at Surestay Plus Hotel By Best Western Seatac Airport gets good marks from our customers. During your stay, you're just a quick walk from Silver Dollar Casino. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Extended parking and RV/bus/truck parking available for a fee
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Westfield Southcenter Mall and 9 minutes from The Boeing Company
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Surestay Plus Hotel By Best Western Seatac Airport. Self parking is free. A complete renovation of Surestay Plus Hotel By Best Western Seatac Airport was completed in December 2021.

This SeaTac hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Secured uncovered extended parking on site (USD 15 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Free off-site parking within 26 ft
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Hand-held shower head
  • Handrails in stairwells
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Roll-in shower
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – December 2021
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom (not in room)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Surestay Plus By Seatac Seatac
Surestay Plus Hotel By Best Western Seatac Airport Hotel
Surestay Plus Hotel By Best Western Seatac Airport Seatac
Surestay Plus Hotel By Best Western Seatac Airport Hotel Seatac

Surestay Plus Hotel By Best Western Seatac Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 301 out of 802 reviews" "
Rating 8 - Good. 217 out of 802 reviews" "
Rating 6 - Okay. 143 out of 802 reviews" "
Rating 4 - Poor. 67 out of 802 reviews" "
Rating 2 - Terrible. 74 out of 802 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Najebullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Jun 2024

6/10 Okay

michael

Nice place
Stayed 1 night in Aug 2024

6/10 Okay

Clarissa

Liked: Staff & service
Disliked: Amenities
Pull out couch bed was incredibly uncomfortable and did not come with sheets or pillows (though they brought them up when we asked), hair dryer in room didn’t work, sheets and bedding was cheap and it had the musty hotel shower smell. Not enough sheltered space by the entry to wait for the shuttle. Shuttle was crammed and late. Breakfast was bagels, muffins, toast, eggs, sausage, cereal, make your own waffle. About what I expected for a cheap hotel stay near the airport. Except that it wasn’t all that cheap! Staff were friendly. It’s not their fault.
Stayed 1 night in Aug 2024

8/10 Good

Enyce

Liked: Staff & service, property conditions & facilities, room comfort
Good sleep; but new caulking needed in bathroom
I presume the bathroom was cleaned but they need tore-caulk the tub area. It we oil d look cleaner with new caulk
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Stayed 1 night in Aug 2024

2/10 Terrible

Acacia

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was water leaking heavily from the ceiling in multiple places in the halls, including from a light fixture. The lady at the front desk during the day was not polite and obviously put out. Our room key stop working half way through our stay. There was orange rust and/or mold in the bathroom. Parking was difficult . Very loud because we were literally right near the tram and airport. No pool or gym because they were taken out apparently. Very loud halls, we (including our kids) could hear people having sex and doors slamming all night. Front desk was difficult to reach and we had to wait for someone to show up almost every time we went there. Breakfast was limited and seating was poor. Would not recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Karian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and very helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Crystal

Stayed 1 night in Jun 2024

6/10 Okay

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Limited cramped parking, no skim milk, older property but OK condition
Stayed 3 nights in Aug 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Haris

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mauren

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Aurina

Travelled with family and small children
Disliked: Cleanliness
Front desk staff was very nice. Lady in the breakfast area was very nice and helpful. Rooms are cleaned every 3 days or when requested, we requested service and it was not cleaned on 3rd either. Front desk gave us new towels. Carpet in rooms are gross, and there were stains all over the curtains. Car was broken into in the parking lot, glass all on the floor
Stayed 5 nights in Aug 2024

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was great especially for just one night, room was just a bit too warm but it wasn’t bad
Stayed 1 night in Aug 2024

10/10 Excellent

Pulou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Heather

Stayed 2 nights in Jul 2024

8/10 Good

Artara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Aug 2024

2/10 Terrible

Curtis

Travelled with family
Disliked: Property conditions & facilities
My wife and I stayed at this property for one night. Our car was broken into and two of our bags stolen. Thousands of dollars worth of our items gone. Staff has advised they have nothing to do with break-ins, however I disagree. Law enforcement officers told us there have been similar break-ins on the same day of the week for the last three weeks in a row. Staff did nothing to warn us about such activities, despite being very aware of a pattern of thefts. They have not done anything to improve security, and have not even provided the video footage to law enforcement. I HIGHLY RECOMMEND NOT STAYING HERE. IT IS NOT SAFE.
Stayed 1 night in Aug 2024

2/10 Terrible

Gene

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Do not stay here. Run far away. Don’t look back and just run away.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Charles

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in was SLOW!! Also had trouble understanding the man at the counter. The room AC did not function properly. They said we could move to a different room with functional AC. This never happened as the hotel was over booked. The night clerk said to check with manager in the morning about the lack of AC. She indicated we would receive some kind of financial compensation for the room being like an oven. Surprise. Following morning the manager is not on duty but here is a business card to call him later. Anyway, don’t stay here. They over promise and under deliver.
Stayed 1 night in Aug 2024

4/10 Poor

Jenelle

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Girum

Travelled with family
Disliked: Staff & service, property conditions & facilities
NA
Stayed 5 nights in Jul 2024

8/10 Good

Ma Aurelia

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back
Stayed 1 night in Jul 2024