Surestay Plus Hotel By Best Western Seatac Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surestay Plus Hotel By Best Western Seatac Airport

Reception
Exterior
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Property amenity

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Breakfast included
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
19260 28th Ave S, SeaTac, WA, 98188-5121
  • Silver Dollar Casino
    3 min walk
  • Cha CHA Thai
    3 min walk
  • Angle Lake Station
    10 min walk
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    11 min drive

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 36 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Surestay Plus Hotel By Best Western Seatac Airport

Hotel in SeaTac with free breakfast and airport shuttle service
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Private bathrooms are not ensuite and change of towels is available on request.
Surestay Plus Hotel By Best Western Seatac Airport offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers.

This SeaTac hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The free breakfast at Surestay Plus Hotel By Best Western Seatac Airport gets good marks from our customers. During your stay, you're just a quick walk from Silver Dollar Casino. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Extended parking and RV/bus/truck parking available for a fee
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Silver Dollar Casino and 4 minutes by foot from Angle Lake Park
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Surestay Plus Hotel By Best Western Seatac Airport. Self parking is free. A complete renovation of Surestay Plus Hotel By Best Western Seatac Airport was completed in December 2021.

This SeaTac hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Secured uncovered extended parking on site (USD 15 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Free off-site parking within 26 ft
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Hand-held shower head
  • Handrails in stairwells
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Roll-in shower
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – December 2021
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom (not in room)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Surestay Plus By Seatac Seatac
Surestay Plus Hotel By Best Western Seatac Airport Hotel
Surestay Plus Hotel By Best Western Seatac Airport Seatac
Surestay Plus Hotel By Best Western Seatac Airport Hotel Seatac

Surestay Plus Hotel By Best Western Seatac Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 313 out of 828 reviews" "
Rating 8 - Good. 224 out of 828 reviews" "
Rating 6 - Okay. 144 out of 828 reviews" "
Rating 4 - Poor. 71 out of 828 reviews" "
Rating 2 - Terrible. 76 out of 828 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Anna, Helena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible bed. Over an hour and a half wait to get picked up from the airport. The room is dirty. The bed squeezed and was really hard. My shoulder fell asleep. My husband woke up with a headache. Our heater/ ac wasn’t working right. The covers were very very thin. The tub did not have a drain stop.
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

KARTHIKEYAN

Stayed 1 night in Aug 2024

2/10 Terrible

Bradee

Disliked: Staff & service
Waited for the shuttle for 40 minutes before paying out of pocket for a taxi. Called the front desk and they said “traffic” but numerous of other hotel shuttles had come by. Will not stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay passing through SeaTac. Front desk helped us find where to catch the shuttle. Drivers were very friendly. Breakfast was good for being free. The lady that worked it was very nice and friendly. Would stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Arnold

Travelled with family
Liked: Cleanliness, staff & service
This hotel is way overpriced for such hotel. Living room tv did not work. Poor window security, staff was great. Multiple hotel stops for the hotel shuttle, Poor times to and from airport
Stayed 2 nights in Aug 2024

8/10 Good

Christina

Liked: Cleanliness, property conditions & facilities
Close to the airport. Limited parking.
Stayed 1 night in Sep 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room with couch and easy chair. Nice chilled lemon water in reception and coffee in morning. Fast transport to airport on the shuttle in the morning. Some people complained about the area around the hotel, but we didnt see any garbage or homeless. It was great for relatively inexpensive airport hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was close to the light rail station…. which made getting to T-Mobile stadium super easy.
Stayed 4 nights in Sep 2024

10/10 Excellent

Roy, Rio Rico

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, great shuttle to very nearby airport.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Candie

Liked: Cleanliness
Disliked: Room comfort
The air conditioning unit did not work.First night hotel was sold out and no other room was available. Maintenance was supposed to correct it in the morning. Came back to room after being gone all day. It was still not working. They gave me a fan to use. Adjusted only $20 per night for inconvenience.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here. Sub par rooms and unsafe neighborhood with car break ins
Stayed 1 night in Sep 2024

10/10 Excellent

Ying

Stayed 1 night in Sep 2024

4/10 Poor

Raymundo

Disliked: Cleanliness, property conditions & facilities
Not like in pictures. Noisy and smelled weird walls had holes
Stayed 1 night in Sep 2024

4/10 Poor

Heather

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
No place for families
Parking was a nightmare. It was after midnight and we were told not to park in the well lit front of the hotel. We were given a remote control and directed to a lot around the corner, which required two my turns on a busy street due to no right turn out of the parking lot. And the. We had to walk, with our kids and luggage, back to the hotel entrance. The whole place was run down and smelled bad. The sofa bed was flat as a cracker and the springs poked my daughter all night. She finally switched to sleeping on the coach instead. Definitely didn’t feel safe in this hotel. Not worth the money we paid to stay.
Stayed 1 night in Sep 2024

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very fast. I was just there for a funeral and you were supposed to have canceled my second night due to changes in my schedule and it never got canceled and I was never reimbursed.
Stayed 2 nights in Sep 2024

4/10 Poor

Pierre, Celista

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing we liked about this stay unsafe parking area ,vehicle broken glass on parking lot , the room carpet was dirty and hideabed has stains and blanket hade feces strip on it
Stayed 1 night in Sep 2024

6/10 Okay

Colton

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great staff. Highly recommend
Stayed 1 night in Sep 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower had very low pressure.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024