Promenade Inn & Suites Oceanfront

2.5 star property

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Photo gallery for Promenade Inn & Suites Oceanfront

Indoor spa tub
Fridge, microwave, coffee/tea maker
On the beach
Reception
View from room

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
30 N Prom, Seaside, OR, 97138
  • Seaside Beach
    ‪1 min walk‬
  • Seaside Aquarium
    ‪2 min walk‬
  • Seaside Civic and Convention Center
    ‪4 min walk‬
  • Astoria, OR (AST-Astoria Regional)
    ‪20 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

Loft, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Promenade Inn & Suites Oceanfront

Hotel on the beach, with indoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center. Housekeeping is available on request.
Promenade Inn & Suites Oceanfront offers 113 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

This Seaside hotel provides complimentary wireless Internet access. 48-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of Promenade Inn & Suites Oceanfront's great beach location. During your stay, you're just a quick walk from Seaside Beach. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine and ocean views while dining at Mo's Seafood & Chowder
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • 14 minutes by car from Cannon Beach and 14 minutes from Haystack Rock
  • Dogs welcome for a fee (restrictions apply)
Promenade Inn & Suites Oceanfront offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and a meeting room.

Public spaces have free WiFi. Event space at this hotel measures 155 square feet (14 square meters) and includes conference space. Promenade Inn & Suites Oceanfront also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Seaside hotel is smoke free.

Mo's Seafood & Chowder - Overlooking the ocean, this restaurant specializes in American cuisine and serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Mo's Seafood & Chowder

Things to do

  • 24-hour pool access
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 155 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24-hours a day.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel Oceanfront
Shilo Inn Suites Hotel Seaside Oceanfront
Shilo Inn Suites Oceanfront
Shilo Inn Suites Oceanfront Hotel
Shilo Inn Suites Oceanfront Hotel Seaside
Shilo Inn Suites Seaside
Shilo Inn Suites Seaside Oceanfront
Seaside Shilo Inn
Shilo Inn Seaside Oceanfront Hotel Seaside
Shilo Inn Seaside Oregon
Promenade & Suites Oceanfront
Promenade Inn Suites Oceanfront
Promenade Inn & Suites Oceanfront Hotel
Promenade Inn & Suites Oceanfront Seaside
Shilo Inn Suites Hotel Seaside Oceanfront
Promenade Inn & Suites Oceanfront Hotel Seaside

Promenade Inn & Suites Oceanfront Reviews

Reviews

6.8
Rating 10 - Excellent. 622 out of 2114 reviews
Rating 8 - Good. 419 out of 2114 reviews
Rating 6 - Okay. 386 out of 2114 reviews
Rating 4 - Poor. 347 out of 2114 reviews
Rating 2 - Terrible. 340 out of 2114 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

jeanette

Travelled with partner
I love the stay.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Inadequate kitchen supplies
Kitchens could really use some more food prep supplies and baking dishes. They are stocked with the bare minimum. Bring your own supplies.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jodie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the two elevators didn’t work when we got there. The next day the other one went out. Our privacy wall was glass and broken. There was glass all over balcony and was inside on carpet. Sprinkler was coming out of ceiling. Staff seemed to never know what was going on. No manager or upper to have authority to do anything.
Stayed 3 nights in Dec 2024

8/10 Good

Martinique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, right on the beach. You can tell the new owners are working on improvements. Convenient and easy parking.
Stayed 1 night in Dec 2024

2/10 Terrible

Francisco

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Check-in process was really easy, the staff is friendly and answer all the questions you have. The place is really convenient and some of the rooms have ocean front view. We booked a room with the king size bed including kitchen and a balcony that faced the building across. I will be totally honest and inform everyone that the whole place needs to be remodeled, our room was over by the stairs and later that night I noticed both elevators were out of order so we heard constantly people going up and downstairs running mostly kids making our night miserable. The other thing I want to mention is that we brought the stuff to cook pasta since we were having a kitchen but we completely changed our mind when we saw the stove and you can judge by the pictures. We came down to the pool and we noticed the water was really dirty so by the appearance looks like they don’t treat it properly. The pictures that this property shows on Expedia can be deceiving and once you walk into the room and see the difference it makes you think that it would’ve been worth paying extra money for a better place than this one. When we checked out the lady we talked to got my phone number and I explained to her the situation that we went through and she said she will pass it on to the manager but I have not heard from this person at all and at this point it doesn’t matter I just want to warn people about this place and here are the pictures to show everyone I am describing my experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room overlooking the ocean staff were great and pool area was well maintained Only problem was the elevator was out of service for a couple hours Would be amazing in the summer months
Stayed 3 nights in Dec 2024

8/10 Good

Brian

Travelled with group
Liked: Staff & service, property conditions & facilities
We found something in the bathroom, that looked like a menstral pad wrapped in toilet paper above the toilet next to the towels.
Stayed 1 night in Dec 2024

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Would have been better if elevator didn't stop working on second day there when we were on 4th floor.
Stayed 2 nights in Dec 2024

2/10 Terrible

Brent

Travelled with partner
Disliked: Property conditions & facilities
The room 502 we were in had a really weird smell not only that but some of carpet was always wet and the room started to make my girl sick to the point where we couldn’t stay in it anymore so we only stay one night because of that
Stayed 2 nights in Dec 2024

10/10 Excellent

charlie

Stayed 1 night in Dec 2024

2/10 Terrible

linda

Stayed 2 nights in Dec 2024

8/10 Good

Chris

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This place is undergoing massive upgrades. In the meantime, its a great place for families and couples. We had a beachfront room with a full kitchen. Four burner stove is a bit cramped. Dishwasher is flimsy and doesn't clear the soap. Floor had a couple glass shards. Fireplace didnt work, and slammed loose parts during a windstorm. Yes i would stay here again, because the pool and spa were nice, kitchen still was good, location is the best, and the staff was pleasant. I'd give them another chance.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t wait to go again
Stayed 2 nights in Dec 2024

8/10 Good

Stacie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The power went out all night and nobody checked on us. No updates. They originally sent us all the way upstairs to a room that was down for maintenance so we had to carry our luggage somewhere else. Poor service/communication. No heat and it was cold
Stayed 3 nights in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed our stay. Property could use some updating. Overall it was clean. Also enjoyed the view from the indoor.
Stayed 2 nights in Dec 2024

8/10 Good

Douglas, Bad Reichenhall

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom needs a lot of work. There was mold around the tub, the shower curtain almost fell on my head, standing in the tub it felt like you were going to go through it. There was a big sag in the tub so the water stands in the bottom.
Stayed 1 night in Dec 2024

10/10 Excellent

Mad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and Hot tub. Is open 24 hrs
Stayed 1 night in Dec 2024

8/10 Good

David, Battleground

Travelled with family
Liked: Staff & service
Like most place there is some upside and some downside. Upside is that it is a beautiful view and convenient walk to many places. The room was very spacious and the deck was good sized. It was nice having kitchen facilities so that we could make some food for ourselves. The staff was amazingly friendly and thoughtful. Downside is that much of the room was not in great shape. The glass door was fogged up on one side which restricted the view a lot (which is kind of the reason to stay here). The rug was not very clean - walking barefoot in the room my feet were dirty from the rug. There is a bare spot where there was apparently a dishwasher that has since been removed. The markings are worn from the stove so not clear the setting. One of the biggest problems is that there was only one elevator working and it was extremely slow. Since it was the holiday it was not too much of a problem. Overall we enjoyed our stay, but they really need to do some work on the place.
Stayed 4 nights in Dec 2024

8/10 Good

Gary, Bothell

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the areas needed some maintenance
Stayed 3 nights in Dec 2024

10/10 Excellent

Auguste

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Another fantastic stay!!
Stayed 1 night in Dec 2024

6/10 Okay

Ashidh

Stayed 2 nights in Dec 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Break after a Long Year
Love Seaside and the Promenade Inn was a perfect destination overlooking the beach. Room was great for a complete R&R visit with great dining just a short walk away, or the beach for a stroll by the waves, or just sitting on the balcony with our coffee & blankets (it was middle of winter after all!).
Stayed 3 nights in Dec 2024