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Wilkes-Barre Inn and Suites

3.0 star property

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Photo gallery for Wilkes-Barre Inn and Suites

Exterior
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking
Exterior
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
880 Kidder Street, Wilkes-Barre, PA, 18702
  • Mohegan Sun Arena at Casey Plaza
    ‪3 min drive‬
  • Chacko's Family Bowling Center
    ‪3 min drive‬
  • Wilkes-Barre General Hospital
    ‪4 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Wilkes-Barre Inn and Suites

Hotel with free breakfast, near Mohegan Sun Arena at Casey Plaza
Along with a restaurant, this hotel has a bar/lounge and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Housekeeping is available on request.
Wilkes-Barre Inn and Suites offers 114 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Wilkes-Barre Inn and Suites. During your stay, you'll be within walking distance of Mohegan Sun Arena at Casey Plaza. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes bike rentals
  • Just a 3-minute drive from Mohegan Sun Arena at Casey Plaza and a few minutes from Susquehanna River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. Event space at this hotel measures 4682 square feet (435 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Wilkes-Barre Inn and Suites. Self parking is free.

Smoking is allowed in designated areas at this 3-star Wilkes-Barre hotel.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.
Wilkes-Barre Inn and Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Shopping centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Conference space (4682 square feet)
  • A meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding
  • Select comfort bed

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 20 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Wilkes Barre
Quality Wilkes Barre
Wilkes Barre Inn And Suites
Wilkes-Barre Inn and Suites Hotel
Wilkes-Barre Inn and Suites Wilkes-Barre
Wilkes-Barre Inn and Suites Hotel Wilkes-Barre
Quality Inn Suites Conference Center Wilkes Barre

Wilkes-Barre Inn and Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 153 out of 736 reviews
Rating 8 - Good. 110 out of 736 reviews
Rating 6 - Okay. 110 out of 736 reviews
Rating 4 - Poor. 112 out of 736 reviews
Rating 2 - Terrible. 251 out of 736 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Chester

Liked: Room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was relaxed
Stayed 1 night in Nov 2024

2/10 Terrible

Martha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, smelled like cigarette smoke, only one bedside lamp worked, lampshades were cracked and peeling, fridge needed defrosting, desk chair was missing, bottom parts of hangers were missing, grab bar in shower was missing, rubber mat in tub had huge hole, outside facility had garbage on sidewalk and grounds, overflowing trash cans, dingy and damaged cement, also, ice machine broken, and coffee maker in breakfast room broken.
Stayed 1 night in Nov 2024

4/10 Poor

JOSE

Disliked: Cleanliness, property conditions & facilities
Very bad condition
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very comfortable and the hosts were very nice every time I checked in and for the complimentary breakfast or if I over all needed anything from housekeeping. Everyone was very nice and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Ken

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Samir

Business traveller, Travelled with group
Disliked: Staff & service, amenities
It's not the nicest place and the rooms have NO towels. You must request one at the front desk. So ridiculous.
Stayed 1 night in Oct 2024

10/10 Excellent

Fred

Liked: Staff & service, amenities
When i checkedbin everything went well i checked into the room and it was clean but worn and i thought that for tge excellent price whatcwas i supposed to ask for. Then i went to shower and noticed that there was no water i told the desk attendant thry moved me immediately to a suite at no charge and i stayed for another 2 days.
Stayed 1 night in Nov 2024

2/10 Terrible

michel

Stayed 1 night in Nov 2024

2/10 Terrible

Dominique

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ebony

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I asked for a room with two double beds with a refrigerator and microwave the room they gave us did not have refrigerator and microwave but it's okay because they made sure we were taken care of and I'm happy about that because they not only gave us a room with the refrigerator and microwave like I requested they upgraded us to a King room which was very nice of them
Stayed 1 night in Nov 2024

2/10 Terrible

Brittany

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I live in a super 8. We were in the area for a concert so booked a stay here. We don’t have high expectations but I recommend running from this place as fast as you can. The door lock was busted, holes in the light switch, stains all over the place, the blinds had holes all over it, the tv was busted. The other guests would stare you down and I had one come out of their room to stare at me in my car. It certainly gave me the creeps. Totally disappointed and definitely don’t recommend.
Stayed 1 night in Nov 2024

2/10 Terrible

Samantha

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was shocking to see how dirty our room was, it was so filthy we wouldn’t sit on the beds or use the restroom so I just checked out. Awful experience and to top it off I didn’t get a refund or anything
Stayed 1 night in Oct 2024

10/10 Excellent

Oscar

Stayed 1 night in Oct 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

2/10 Terrible

Dee

Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Louis

Stayed 1 night in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight
Needed a quick place to stay the night and it worked out very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Hugh, Davie

Disliked: Staff & service, amenities
I’ve stayed at this place twice and the first stay was marginal the second stay was unacy
Stayed 1 night in Oct 2024

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst room ever
The door to the room as wide open to the outside. The bed was not made with trash on the floor. The room smelled of chemicals. This must have been a attempt to remove bed bugs. The local health authorities will be notified.
Stayed 4 nights in Oct 2024

2/10 Terrible

Elizabeth

Stayed 1 night in Oct 2024