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Radisson Lackawanna Station Hotel Scranton

3.5 star property

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Photo gallery for Radisson Lackawanna Station Hotel Scranton

Lobby
Exterior
Lounge
Lobby
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Free airport shuttle
  • Room service
  • Bar

Explore the area

Map
700 Lackawanna Ave., Scranton, PA, 18503
  • Lackawanna County Visitors Bureau
    ‪1 min walk‬
  • The Marketplace at Steamtown
    ‪5 min walk‬
  • University of Scranton
    ‪5 min walk‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (King Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (King Bed)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Standard Room

Hilton Scranton & Conference Center

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (1000)
The price is €118
for 1 room
includes taxes & fees
13 Mar - 14 Mar
Hilton Scranton & Conference Center

About this property

Radisson Lackawanna Station Hotel Scranton

Scranton hotel in Downtown with 2 restaurants and airport shuttle service
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Radisson Lackawanna Station Hotel Scranton offers 146 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Scranton hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Radisson Lackawanna Station Hotel Scranton. During your stay, you're just a quick walk from Lackawanna County Visitors Bureau. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus 2 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Lackawanna County Visitors Bureau and University of Scranton
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and concierge services are also featured at the business-friendly Radisson Lackawanna Station Hotel Scranton. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Scranton hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Carmens Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Trax Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 5 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 15-30 for adults and USD 15-30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Carmens Restaurant
  • Trax Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per accommodation, per stay, plus a one-time cleaning fee of USD 10
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 70 per accommodation, per stay plus USD 10 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15.00 per night
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Radisson Lackawanna Station Hotel Scranton offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lackawanna Hotel
Lackawanna Radisson
Lackawanna Radisson Hotel
Radisson Lackawanna
Radisson Lackawanna Station
Radisson Lackawanna Station Hotel
Radisson Lackawanna Station Hotel Scranton
Radisson Lackawanna Station Scranton
Radisson Scranton
Scranton Radisson
Radisson Lackawanna Scranton
Radisson Lackawanna Station Hotel Scranton Hotel
Radisson Lackawanna Station Hotel Scranton Scranton
Radisson Lackawanna Station Hotel Scranton Hotel Scranton

Radisson Lackawanna Station Hotel Scranton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Historical hotel building looks nice, limited food options around the area and very expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Brielle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I recently stayed at The Scranton Radisson, and unfortunately, my experience was far from satisfactory. One of the main reasons I chose this hotel was for its advertised Wi-Fi service, which I needed for work. However, during my stay, the Wi-Fi was completely down (This information was not disclosed to me at check-in) and I needed to check-out and work from a local Starbucks all day. What’s even more disappointing is how the staff handled the situation. I spoke to the hotel operations manager - she refused to offer any future stay compensation or reimbursement for the inconvenience. This lack of accountability and customer service left a very negative impression. While other aspects of the hotel might be fine, their unwillingness to address such a significant issue has made me question their commitment to guest satisfaction. I am also very familiar within the hotel industry, as my boyfriend is a regional manager for three major hotels in New York City. A very simple monetary gesture/future stay compensation could have been made to rectify the situation and leave me writing a positive review rather than a negative one. I would not recommend this hotel if reliable Wi-Fi and responsive customer service are important to you.
Stayed 1 night in Nov 2024

4/10 Poor

Maralie

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The staff was great, the room smelled like mold.
Stayed 1 night in Oct 2024

8/10 Good

Francis Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lauren

Stayed 1 night in Nov 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
The room was smaller than expected, but was clean and comfortable. The staff worked hard to get people checked in though the computers were down. They maintained a pleasant and professional attitude even though it was stressful for them. We enjoyed our stay.
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve stayed at in a while. Perfect location. Close to downtown like right in downtown.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Nov 2024

4/10 Poor

Joe

Travelled with family
Meh nullifying is better than the management
Meh. This historic structure deserves better management. Get your WiFi together, this isn’t 2002.
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, room comfort
Bad doggie
Didn't realize that people could leave their dogs in the room all day unattended to constantly bark and cry. Frint desk blew it off. The 5am dog barks and wakes everyone up. Check this place off to never go again
Stayed 2 nights in Nov 2024

8/10 Good

Susan

Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Marilyn

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facility is very beautiful. Parking was very convenient. The mattress was not comfortable. A free breakfast should be included, at least free coffee in the morning.
Stayed 1 night in Nov 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilty
Great location great facility. Food an beverage excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Railway Station Hotel
Historic train station hotel that was a treat to stay and dine. The hotel is in beautiful condition and all staff was friendly and helpful. Will definitely come back again.
Stayed 1 night in Nov 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is beautiful and walking distances to some shops, a great coffee shop. The windows need cleaning and the rooms are a clean but a bit worn. I would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Stayed 1 night in Jul 2024

8/10 Good

emily

Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024