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Neuhaus Zillertal Resort

4.0 star property

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Photo gallery for Neuhaus Zillertal Resort

Indoor pool, outdoor pool, pool loungers
Loft (am See)
Sauna, hot tub, steam room
Indoor pool, outdoor pool, pool loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service
  • Breakfast included
  • Laundry

Explore the area

Map
202 Am Marktplatz, Mayrhofen, 6290
  • Congress Zillertal - Europahaus Mayrhofen
    ‪2 min walk‬
  • Hauptstraße
    ‪3 min walk‬
  • Erlebnisbad Mayrhofen
    ‪9 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪57 min drive‬

Room options

View all photos for Suite (Garden)

Suite (Garden) | Living area

Suite (Garden)

  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Private kitchen

Apartment, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Duplex (Interio)

Duplex (Interio)

Duplex (Interio)

  • 75 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (Maisonette)

32-inch flat-screen TV with cable channels, TV, toys

Apartment, 2 Bedrooms (Maisonette)

  • 68 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Room (Interio)

Room (Interio)

Room (Interio)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Suite

Classic Suite

Classic Suite

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

  • 95 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Room (Bergblick)

Room (Bergblick)

Room (Bergblick)

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchenette

Apartment, 2 Bedrooms

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 80 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Loft (am See)

Loft (am See)

Loft (am See)

  • 80 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Hamberg)

Suite (Hamberg)

Suite (Hamberg)

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Studio

Studio

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Grünberg)

Room (Grünberg)

Room (Grünberg)

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel)

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet, 1 Bedroom

Chalet, 1 Bedroom

Chalet, 1 Bedroom

  • 70 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Romantik)

Suite (Romantik)

Suite (Romantik)

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Romantik)

Room (Romantik)

Room (Romantik)

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex (Garden)

Duplex (Garden) | Living area

Duplex (Garden)

  • 105 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Classic Room (Astegg)

In-room safe, free WiFi, bed sheets

Classic Room (Astegg)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Front of property

ElisabethHotel Premium Private Retreat

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  • Breakfast included
  • Spa
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The price is €604
for 1 room
includes taxes & fees
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About this property

Neuhaus Zillertal Resort

Family-friendly hotel with a full-service spa and free breakfast
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Neuhaus Zillertal Resort offers 150 accommodations with safes and bathrobes. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
During your stay at Neuhaus Zillertal Resort, you're just a quick walk from Zillertal. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Zillertal and Congress Zillertal - Europahaus Mayrhofen
  • Cats and dogs welcome for a fee (restrictions apply)
Neuhaus Zillertal Resort offers its guests a full-service spa, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a children's pool, and a fitness center are also featured at the family-friendly Neuhaus Zillertal Resort. Free self parking is available.

This 4-star Mayrhofen hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Neuhaus Zillertal Resort has a restaurant on site.
Room service is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Art supplies
  • Children's games
  • Children's pool
  • Children's toys
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Water slide

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathrobes
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 12 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpendomizil Neuhaus Hotel Mayrhofen
Alpendomizil Neuhaus Hotel
Alpendomizil Neuhaus Mayrhofen
Alpendomizil Neuhaus
Neuhaus Zillertal Resort Hotel
Neuhaus Zillertal Resort Mayrhofen
Neuhaus Zillertal Resort Hotel Mayrhofen

Neuhaus Zillertal Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 5 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abbie, Elrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Hope to visit again soon.
Stayed 7 nights in Oct 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working
Stayed 7 nights in Jul 2024

10/10 Excellent

??? ??????

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..
Stayed 3 nights in Apr 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too
Stayed 5 nights in Mar 2024

10/10 Excellent

Shairon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Fantastic hotel and location. Great facilities. Kinder basement area needs airing.
Stayed 6 nights in Aug 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, slow dinner service
Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.
Stayed 7 nights in Jul 2023

10/10 Excellent

Andreas

Stayed 10 nights in Jan 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 8 nights in Feb 2022

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Treu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

Kjetil

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Positive: Nice hotel, very good food, helpful and kind people in the reception. Negative: No air condition in our room, some restaurant personell seemed stressed and were forgetting our orders, especially outside area, also did not seem very friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sehr gute Unterkunft im Haupthaus die Zimmer Extrems abgewohnt die Betten zu kurz , für große Menschen eher schlecht, Matratzen völlig durchgelegen! Die renovierten Bereiche kann ich Nix zu sagen aber ich geh davon aus um einiges besser !!
Stayed 1 night in Jun 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Wolfgang Ludwig

Liked: Cleanliness, property conditions & facilities
Unterkunft war sauber, Badesee sehr schön.
Stayed 5 nights in May 2024

10/10 Excellent

Basel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben einen sehr schönen Urlaub gehabt
Stayed 3 nights in May 2024

6/10 Okay

Sonja

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

8/10 Good

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Thomas, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr großes Resort, dadurch etwas unpersönlich. Aktive Baustelle sowie Hauptstraße vor dem Fenster.
Stayed 7 nights in Feb 2024

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice traditional hotel with partially modern restaurant. Nice location close to the center, bus stop, Railway station.
Stayed 7 nights in Dec 2023

8/10 Good

Annika

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liebevoller Empfang zu Beginn, sauberes Zimmer mit tollem Ausblick auf die Berge, super Auswahl beim Frühstück (Auswahl an Alpro Milch, Actimel, verschiedenste Koro Mandelmusvarianten etc.) , lediglich das Abendessen war für uns nichts ,,besonderes“, was man bei einem 5Gang Abendmenü erwartet. Es waren sehr große Portionen, vor allem der Hauptgang und das Dessert. Man könnte hier besser an der Menge sparen und dafür mehr Liebe in die Ausarbeitung, Gewürze und Besonderheiten investieren. Ansonsten ein super unkomplizierter Aufenthalt mit Hund.
Stayed 7 nights in Aug 2023

10/10 Excellent

Helle

Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super lækkert hotel flinkt og hjælpsomt personale .eneste minus er at der mangler køleskab på værelset
Stayed 2 nights in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
I am returning customer because I love how the hotel is situated. Mayrhofen is still a village but with many options to spend a day. The new garden of the hotel is amazing. I am sure I will revisit this hotel.