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Hotel Promenade

3.0 star property

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Photo gallery for Hotel Promenade

Property grounds
Exterior
Restaurant
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Laundry
  • Pet-friendly
  • Parking included
  • Breakfast included

Explore the area

Map
43 Fäsenstaubstrasse, Schaffhausen, SH, 8200
  • Herrenacker
    ‪6 min walk‬
  • Vorstadt
    ‪8 min walk‬
  • Allerheiligen Münster
    ‪9 min walk‬
  • Zürich (ZRH)
    ‪45 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Hotel Promenade

Hotel in Schaffhausen with a full-service spa and free breakfast
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, spa services, and dry cleaning.
Hotel Promenade offers 40 accommodations with complimentary newspapers and hair dryers. Each accommodation is individually furnished. 80-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Schaffhausen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna. The spa is open daily.
During your stay at Hotel Promenade, you're just a quick walk from Herrenacker. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room, a sauna, and bike rentals
  • Within a 10-minute walk of Herrenacker and Rhine
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Promenade offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 5 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at Hotel Promenade. Self parking is free.

This 3-star Schaffhausen hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant - Onsite restaurant.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Restaurant

Things to do

  • Bike rentals
  • Designer shops
  • Full-service spa
  • Private picnics
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 5

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 80-cm flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between December 22 and January 05.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Promenade Hotel
Hotel Promenade Schaffhausen
Hotel Promenade Hotel Schaffhausen

Hotel Promenade Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good but should be better for price
Service generally excellent but bin in room was full of previous people's rubbish upon arrival. No air con so room hot.
Stayed 2 nights in Aug 2024

6/10 Okay

Roxanne, Venice

Business traveller
Liked: Cleanliness
Very old school property-
Stayed 3 nights in Apr 2024

10/10 Excellent

umair bin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to live and move around in Rhein Fall area. Rooms are big and very clean. Very well maintained property.
Stayed 1 night in Jul 2023

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
It was a bed for 2 nights.......
The hotel it self is dated and could do with refurbishment. There is a convoluted process to get access to the wifi which actually didnt work. The bedroom is pretty basic, no frills at all. Weird thing in the room was no headboard on the bed and if you want to sit up and watch tv you would be leaning against a lamp... bit strange. Took lunch and dinner outside of the restaurant as there are plenty of places to eat in Schaffhausen. Bar closes really early and no exceptions so couldn't, what I did see seemed to be very limited options. Staff were friendly which was nice to see. Overall it was an ok stay, I wouldnt recommend or go back to be honest as it all just seemed a little tired.
Stayed 2 nights in Jun 2021

10/10 Excellent

Edvins

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE SATAY WAS VERY GOOD!
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel "vintage"
Le réceptionniste a fait l'effort de parler en français et je lui en suis très reconnaissante. Petit déjeuner correct, prix (Suisse) si je devais retourner à Schaffhouse, je choisirais le même hôtel.
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Daniela Grimm
Sehr schönes, ruhiges Hotel mit einem schönen Gartensitzplatz und sehr nette Angestellte! Und man ist in 5 Minuten zu Fuss in der Altstadt.
Stayed 1 night in Aug 2024

8/10 Good

Loredana

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliche Ambiance
Stayed 1 night in Aug 2024

10/10 Excellent

Anja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit freundlichem Personal und großem sauberen Zimmer und Bad. Das Hotel liegt an einer Straße, wodurch es werktags bei offenem Fenster mitunter recht laut ist. Ansonsten ein tolles Hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Kurt Ernst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehme Atmosphäre in einem gepflegten Hotel. Geräumige Zimmer und ein gutes und reichhaltiges Frühstück. Gut zu erreichen und nahe am Stadtzentrum und den Sehenswürdigkeiten. Gerne wieder.
Stayed 2 nights in Jul 2024

2/10 Terrible

pei

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schlechte Aufenthaltserfahrung
Der 50-jährige Mann an der Rezeption hatte eine sehr schlechte Einstellung und war ungeduldig，Ich habe das Gefühl, dass das Check-in-Erlebnis sehr schlecht ist
Stayed 1 night in Jun 2024

10/10 Excellent

Yoon Seuk

Stayed 1 night in May 2024

10/10 Excellent

Jeannette Irene

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2023

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très sympathique et attentif à vos besoins. Petit local fermé à clé pour les vélos.
Stayed 1 night in Sep 2022

10/10 Excellent

Cyril

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel with professional, friendly and helpful staff. Very nice romantic garden. Quiet place for relaxing.
Stayed 3 nights in Jul 2022

10/10 Excellent

Hans-Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles i.O.
Stayed 1 night in Jun 2022

8/10 Good

Muriel

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle Promenade !
Sejour agréable dans un hotel très bien placé. Restaurant avec menu conforme au tarifs suisses et plats excellents. Adresse a retenir
Stayed 1 night in Nov 2021

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour un séjour de deux nuits
Situation proche du centre mais dans la verdure et les fleurs. Hotel pratique, confortable, chambre spacieuse et très bien aménagée. Repas excellent quoique le service à table soit un peu simple. Sur l'ensemble, très bonne impression
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Sauberkeit, Ordnung, Freundlichkeit, Service war zu unserer vollen Zufriedenheit
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 1 night in Jan 2021

8/10 Good

Marie Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel mais rapport qualité prix moyen
Très bel hôtel avec personnel très accueillant. Petits bemols : la chambre n'a pas été refaite, on passait 2 nuits et pour le prix on aurait aimé ce service. Manque de certains articles de douche. Par ailleurs petit déjeuner pauvre : pas de possibilité de choisir entre fromage ou charcuterie tout est sur la même assiette. Sinon super bien situé par rapport à la vieille ville : en 15min à pied on y est.
Stayed 2 nights in Jun 2020

8/10 Good

Margrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolut freundliche, Gastgeber, ein toller Garten und zuvorkommender Service.
Stayed 1 night in May 2020