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The New Southlands Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The New Southlands Hotel

Property entrance
View from property
Superior Double Room
Bar (on property)
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
Bay New Southlands Hotel, West Street, Scarborough, England, YO11 2QW
  • Spa Cliff Lift
    3 min walk
  • South Cliff Italian Gardens
    4 min walk
  • South Bay Beach
    5 min walk

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

Iron/ironing board, free WiFi, bed sheets

Family Triple Room

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Twin Room

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Small Double Room

Iron/ironing board, free WiFi, bed sheets

Small Double Room

  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
5 Dec - 6 Dec
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About this property

The New Southlands Hotel

Hotel in Scarborough with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite.
The New Southlands Hotel offers 55 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Scarborough hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The New Southlands Hotel. During your stay, you're just a quick walk from Spa Cliff Lift. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast offered for a fee
  • Self parking available for a fee
  • Services include tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Scarborough Open Air Theatre and 9 minutes from North York Moors National Park
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a porter are also featured at The New Southlands Hotel. Parking is available for a fee.
Guests can enjoy full breakfast for a fee.
The New Southlands Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 6 per night)

Food and drink

  • Full breakfast available for a fee
  • 1 restaurant
  • 1 bar

Family friendly

  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 69
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 6 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

New Southlands Hotel Scarborough
New Southlands Hotel
New Southlands Scarborough
New Southlands
The New Southlands Hotel Hotel
The New Southlands Hotel Scarborough
The New Southlands Hotel Hotel Scarborough

The New Southlands Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 104 out of 217 reviews" "
Rating 8 - Good. 77 out of 217 reviews" "
Rating 6 - Okay. 23 out of 217 reviews" "
Rating 4 - Poor. 7 out of 217 reviews" "
Rating 2 - Terrible. 6 out of 217 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bathroom was not user friendly as an elderly couple found it difficult to use Breakfast lovely dinner not value for money
Stayed 3 nights in Aug 2024

6/10 Okay

alastair

Travelled with group
Liked: Cleanliness, room comfort
Not the best
Hotel looks tired inside and out, room comfortable but shower very poor Only had the breakfast and was very disappointed, hot food tasteless and look warm with slow refill of serving dishes More of Bus tour hotel then a couples hotel
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
One night in Scarborough
Friendly staff , decent sized room , needs a renovation tbh , but it served its needs , disappointed to have to pay £6 for one nights parking imho
Stayed 1 night in Aug 2024

8/10 Good

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy accommodation close to town centre and sea front. All hotel staff friendly and helpful. Will certainly stay next year.
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Room good. Staff brilliant. Place good. Food not good.
Stayed 3 nights in Aug 2024

8/10 Good

Jeannette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely inside but very shaby from the carpark enterence
Stayed 2 nights in Aug 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lucy

Stayed 4 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in a great location
Stayed 1 night in Jul 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Miss Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay for a gig at the open air theatre. Good for what we needed, clean, large rooms and nice breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Niall

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected. Having dogs we have been used to more run down hotels. Keep it up, as the dog loving fraternity tend to be the people classed as grey, with the most ability to spend.
Stayed 4 nights in Jul 2024

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great stay for concerts
Fabulous find for the money
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Glyn

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff on the desk were friendly and provided a good service. We asked to borrow and iron and ironing board and this was brought to our room within minutes. Unfortunately, the mattress was really uncomfortable/creaky. And despite trying to change the settings on the radiator overnight, we were not able to turn it off, meaning we had to have the window open (but it was still very hot in the room). We also unfortunately had the neighbours from hell - they arrived back at 11.45 waking us up with their loud argument. They then proceeded to loudly make it up to eachother, then started arguing again after that. We could hear absolutely everything through the walls which are thin and definitely not sound proof. Worst night's sleep. Wouldnt go back. Sorry.
Stayed 1 night in Jul 2024

10/10 Excellent

Miss H

Liked: Cleanliness, staff & service
All fine for a 12 hour stop in Scarborough!
Fit for purpose a single room for a one night stop for a concert. Arrived late left early. Only 12 hours in scarborough ! Love the town great Madness concert at the open air theatre. Bus home from the OAT dropped right outside the hotel. Brilliant
Stayed 1 night in Jul 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Scarborough hotel
Nice stay here. Parked up early to have a walk around town. Nice easy check-in at 3pm by the lovely lady receptionist. Rooms nice. Clean and spacious for two. Beds comfortable rooms quiet. Only critical feedback - no late bar. We came back after being at the open air theatre expecting we could get a night cap. Was only around 11pm and not possible owing the bar cashing up. Could not even charge in the room. Failing this we also tried to buy some snacks on the reception. Also couldn’t do this as everything was cashed up. Seemed a shame, we were not the only people walking in. Also breakfast times are 8am - 9.15am (on a Saturday) Seemed a little narrow of a window to be honest and this created quite some crowing around the buffet and food running out. Whilst we have no problem getting in we saw at least two couples get turned away for breakfast at 9.20am. Nice hotel and will come back. I just felt a bit more flexibility on these two aspects would be much more customer centric and turn a 4 star review to 5.
Stayed 1 night in Jul 2024

10/10 Excellent

jodie

Stayed 1 night in Jul 2024

8/10 Good

lord john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed stay bit of a distance to walk to beach and town but bus just at end of road
Stayed 3 nights in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was tastily decorated throughout, good location to beach and amenities. £2 carpark fee for outside parking for 2 days. The Only drawback our bedroom window was overlooked by another property so we had to close the curtains in the day and unfortunately shut the sunshine out but this can be easily sorted with a blind or net curtaining
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Ok but dated and a bit shabby and basic
Stayed 1 night in Jul 2024

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Se stayed for one night wjilr we had a gig to go to, single beds not great would have prefered a double, cob webs on ceiling but they were very hight ceilings
Stayed 1 night in Jul 2024