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Kewadin Sault Ste Marie Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kewadin Sault Ste Marie Hotel

Exterior
Indoor pool
3 bars/lounges
Standard Room, 1 King Bed, Accessible
Casino

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
2186 Shunk Rd, Sault Ste. Marie, MI, 49783
  • Kewadin Casino
    1 min walk
  • Water Street Historic Block
    6 min drive
  • Pullar Stadium
    6 min drive
  • Sault Ste. Marie, MI (SSM-Sault Ste. Marie Municipal)
    8 min drive

Room options

View all photos for Standard Double Room, 2 Queen Beds

Desk, iron/ironing board, free rollaway beds, free WiFi

Standard Double Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Double Room, Accessible

Desk, iron/ironing board, free rollaway beds, free WiFi

Standard Double Room, Accessible

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

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Front of property

adoba hotel Lockview

Pet-friendly
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (1021)
The price is €68
for 1 night
includes taxes & fees
9 Dec - 10 Dec
adoba hotel Lockview

About this property

Kewadin Sault Ste Marie Hotel

Hotel in Sault Ste. Marie with a casino and airport shuttle service
A casino, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a nightclub, 3 bars/lounges, and a fitness center are onsite. Housekeeping is available on request.
Kewadin Sault Ste Marie Hotel offers 319 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Sault Ste. Marie hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Kewadin Sault Ste Marie Hotel. During your stay, you're just a quick walk from Kewadin Casino. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Dream Catchers
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Kewadin Casino and a 5-minute drive from Rotary Park
  • Free airport and local-area shuttle service
Kewadin Sault Ste Marie Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A casino, a nightclub, and gift shops/newsstands are also featured at the business-friendly Kewadin Sault Ste Marie Hotel. A roundtrip airport shuttle (available on request) and an area shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Sault Ste. Marie hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
Dream Catchers - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 7 AM to 11 PM
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 6-13.99 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Dream Catchers

Things to do

  • Fitness centre
  • Indoor pool
  • Nightclub
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra beds
  • Indoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2200 casino slot machines
  • Casino
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from February 7 2024 to March 1 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 13.99 per person
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Kewadin Sault Ste Marie Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kewadin Sault Ste Marie Hotel Sault Ste. Marie
Kewadin Sault Ste Marie Hotel
Kewadin Sault Ste Marie Sault Ste. Marie
Kewadin Sault Ste Marie
Kewadin Sault Ste Marie Hotel Hotel
Kewadin Sault Ste Marie Hotel Sault Ste. Marie
Kewadin Sault Ste Marie Hotel Hotel Sault Ste. Marie

Kewadin Sault Ste Marie Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1052 reviews" "
Rating 8 - Good. 322 out of 1052 reviews" "
Rating 6 - Okay. 189 out of 1052 reviews" "
Rating 4 - Poor. 86 out of 1052 reviews" "
Rating 2 - Terrible. 50 out of 1052 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

sharon, SOUTHGATE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is under construction but was not inconvenient. There is a long walk from hotel to casino. Nice restaurant or a grill is available.
Stayed 1 night in Aug 2024

8/10 Good

John, st marys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Ryan

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Frontline workers were great. Casino was under construction. Which wasn’t too bad. When having to deal with the management and security staff it was an unorganized mess. If you’re looking to do an event here, the recommendation would be to look elsewhere.
Stayed 2 nights in Aug 2024

4/10 Poor

William

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Under Construction right now avoid until complete
I realize they are under construction but it seems like they are using that as an excuse to be lazy with the cleaning and upkeep of the rooms they have available. The rooms were still dirty, remote control was gross, dust all over, no cups in the room, no ice bucket liner, fridge wouldn't keep cold, etc. would have been nice if Hotels.com or the hotel would have mentioned the entire hotel is under major construction right now and for the next year or so. Half the hotel is gutted out, the exterior is being worked on, all day and early morning there are hammers and grinders and loud noises. Access to the pool you have to go through a portion of the hotel that is being gutted. The hot tub was down, the pool was in poor condition. If you are going to take on guests and charge them full price while the renovations are taking place then at least make the hotel livable and in good condition for what is there. The place is a disaster right now, avoid avoid avoid. If I knew ahead of time it was under construction like this I never would have booked here, I would have stayed somewhere else. It should have been noted on the website that it was under construction like this, shame on Hotels.com and the hotel for not having full disclosure, for not making a note somewhere or sending an email warning guests before the book, terrible
Stayed 1 night in Aug 2024

4/10 Poor

Maureen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
What Happened?
The clerk that checked us in didn't know how to check in customers from Hotels.com. She left us standing at the front desk waiting on her for about 15 minutes while someone in the back room showed her how to do it. She never smiled once. Never thanked us and didn't explain much, not even how to use the wifi. The hotel is under construction. It was not clearly communicated that our room was down the hallway from construction or that the construction work started at 7 am. Construction sounds are not wonderful, restful sounds to wake up to. The vent fan in our bathroom didn't seem to be working, you couldn't hear it and had to keep wiping off the mirror with a towel. The vent in the wall next to the mirror in the bathroom and the toilet were horribly dirty. The shampoo dispenser in the shower was almost empty. The conditioner and body wash dispensers in the shower were empty. We stayed on a no smoking floor. There are signs posted to this affect. The hallway smelled like pot. I've stayed at this hotel a couple times before when visiting the Sault. I enjoyed my stays in the past. I didn't enjoy it this time. The service at the hotel has gone down hill.
Stayed 1 night in Aug 2024

8/10 Good

Bernadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Property conditions & facilities, room comfort
No room cleaning
We stayed 2 nights here there was no room cleaning during our stay
Stayed 2 nights in Aug 2024

8/10 Good

Samantha

Liked: Cleanliness, amenities
being a casino hotel the front desk was always busy and the staff weren't very friendly. While the hotel was nonsmoking the lobby being connected to the casino smelled of cigarette smoke. The room was a little shabby with old cracked lampshades, but it was near where I actually planned to spend my time on vacation and I did little more than sleep here.
Stayed 6 nights in Aug 2024

8/10 Good

Patricia

Liked: Amenities
I’m looking forward to the new updated rooms. Staff was great and breakfast in the restaurant was excellent. We needed a handicapped room which was nice but the handle on the shower was so tight I couldn’t take a shower. My husband was asleep. He had to pound on it in the morning to get the water to turn on. I forgot to mention it to the front desk. Also the construction going on was irritating but I understand that. I had a workman outside our 4th floor room at 7:00 AM. It was our first stay, and we do plan to come back when the work is complete.
Stayed 2 nights in Aug 2024

8/10 Good

Trent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay except the room rate was different it was supposed to be 89 a night but they chatted me 109 fir one night and 99 for the archon
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
A lot of construction noise
Stayed 1 night in Aug 2024

4/10 Poor

Debbie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is under renovation. I didn’t see that when I booked this reservation. The front desk clerk was friendly and the newly renovated room I had was very nice with the exception that the bed bases are too far out (hit my legs on them). We had to walk through the construction zone (ceiling wires were exposed and no carpeting). The restaurant, bar and hot tub were closed-difficult to get to the pool.
Stayed 1 night in Aug 2024

2/10 Terrible

James J

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t even know where to begin how bad my stay was. The staff here is like the walking dead absolutely terrible attitudes and no accommodation at all. This place should be on a tv show like Bar Rescue. I stayed here for 5 nights as I was in town for a professional golf tournament. A local man in the hotel lobby mentioned to me “make sure to stay in the newer part of the hotel next time you stay here a word of advice, don’t stay in East Wing” as I was waking to my room. As soon as I got to my room, I understood why the man mentioned that. It was utter disappointment. The room was something out of a 70’s magazine. The beds are stiff as concrete, no phone charging outlets, no hot / cold water faucet in the bathroom, the shower took 10 minutes to get lukewarm. The appliances in the room make loud ringing noises that were distracting when trying to sleep and not to mention the horrid smoke smell throughout the entire building was absolutely disgusting. I immediately went to the front desk and no help was provided to switch me out of my room. I got attitude from the front desk workers and they said things like “call back later” and “try again tomorrow.” My first night I decided to gamble, I went to check out roulette and won $320 dollars. I was required a hand pay by two guys that tried to scam me and tried to force me to write down my social security # on blank paper. It was incredibly off putting and super sketchy. It’s like they were all in on the scam. Be careful
Stayed 5 nights in Aug 2024

8/10 Good

Patricia

Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Deborah

Travelled with family
Hotel is under renovation. Hot tub out of order. 2 big weddings in the hotel. Severely understaffed. No daily housekeeping.
Stayed 2 nights in Aug 2024

6/10 Okay

Leonard

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Logan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service and dusty room.
Our room was extremely dusty and wasn’t cleaned had a dried sausage on the floor as well. A knob on our dresser was broken off so we just didn’t use them. The automatic sink is absolutely annoying for a hotel room. It turns on when you don’t want it to and you cannot change the temperature of it so you are brushing your teeth with hot water, it also stays on for a while after you’re done. We let the staff know our room was very dusty and dirty and they wrote our room # down and nothing changed. We did get a refund for our last night and left early because of it. They could have came and cleaned the room after we left for the day but we came back to nothing changed. We also arrived and their pool and hot tub were closed. If we had known it would have been closed we wouldn’t have stayed at all and canceled the reservation. We got refunded for our last night because we wanted to leave early only because the hotel was dirty and causing my nose to get stuffed up. We later found out they could have cleaned the room and we could have stayed the last night with it being comped. instead they didn’t let us know until we had packed up and changed our plans. We honestly would have asked for a full refund at that point. We drove 5 hours from home to come here just be disappointed after disappointed. Resulted in cutting our trip short was a disappointing drive home. The manager couldn’t speak with us until we had already checked out and headed home.
Clearly the room wasn’t dusted at all prior to checking in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only issue was in the room, bathrooms faucets. The faucets have the sensors that control the water. They only run for about 15 seconds then turn off, and you have to play the game of trying to get them back on. You can’t get cold water, and when it gets hot, it’s VERY HOT to the point of hurting. They don’t stay on long enough to rinse your hands when washing them. I understand the need to not waste water, but these kinds of faucets in a bathroom are a nuisance and a pain
Stayed 3 nights in Aug 2024

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Renovation noise
Was under renovation and pool and hot tub was down as well as a lot of construction noise
Stayed 1 night in Aug 2024

8/10 Good

Delia

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Staff seemed tired
Stayed 2 nights in Jun 2024

6/10 Okay

amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was hair in the tub and on the bathroom floor. And the hot tub was broken, which is fine, but the water in the hot tub was disgusting. And when the pool water was being splashed around as kids do, some of the hot tub water would mix in with the pool.
Stayed 1 night in Aug 2024

6/10 Okay

Leonard

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024