Sarajevo hotel in Novo Sarajevo with free breakfast and a 24-hour front desk
Along with a restaurant, this hotel has a business center and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Grand offers 125 accommodations with hair dryers and complimentary toiletries. LCD televisions come with cable channels. Bathrooms include rainfall showerheads.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.
During your stay at Hotel Grand, you'll be within walking distance of University of Sarajevo. Free breakfast, free WiFi in public areas, and free self parking are available.
Free continental breakfast served daily
Free WiFi
Free self parking
Enjoy a bite to eat at the brasserie
Amenities include a front-desk safe, a business center, and 7 meeting rooms
14 minutes by foot from University of Sarajevo and a 2-minute drive from National Museum of Bosnia and Herzegovina
Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A business center and 7 meeting rooms are available. Event space at this hotel measures 3391 square feet (315 square meters) and includes conference space. An airport shuttle (available on request) is available for a fee. The business-friendly Hotel Grand also features a terrace, a garden, and laundry facilities. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Sarajevo hotel.
Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Return airport shuttle (surcharge) from 7:00 AM to 8:30 PM
Airport shuttle on request
Food and drink
Free continental breakfast available daily 7:00 AM–10:00 AM
1 restaurant
Restaurants on site
Breakfast
Family friendly
Laundry facilities
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Turndown service
Business services
Business centre
Conference space (3391 square feet)
Meeting rooms - 7
Outdoors
Garden
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
In-room accessibility
Wheelchair-accessible business centre
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Designated smoking areas
TV in lobby
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Free toiletries
Hairdryer
Rainfall showerhead
Towels
Entertainment
TV channels
LCD TV
More
Desk
Phone
Turndown service
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Grand
Children and extra beds
Children are welcome.
Kids stay free! One child 6 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: EUR 15 per vehicle (one-way)
Airport shuttle fee per child: EUR 15 (from 17 to 18 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Hotel Grand offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
We should mention
One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Hotel Grand Sarajevo
Grand Sarajevo
Hotel Grand Hotel
Hotel Grand Sarajevo
Hotel Grand Hotel Sarajevo
Hotel Grand Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 20 out of 85 reviews" "
10 - Excellent
20
Rating 8 - Good. 29 out of 85 reviews" "
8 - Good
29
Rating 6 - Okay. 11 out of 85 reviews" "
6 - Okay
11
Rating 4 - Poor. 16 out of 85 reviews" "
4 - Poor
16
Rating 2 - Terrible. 9 out of 85 reviews" "
2 - Terrible
9
6.8/10
Cleanliness
7.4/10
Staff & service
7.2/10
Amenities
6.2/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Good
Tim
Travelled with family
18 Aug 2024
Liked: Staff & service
What a memorable stay at the infamous Hotel Grand. Nice breakfast, excellent lounge. Professional and courteous staff.
Tim
Stayed 2 nights in Aug 2024
4/10 Poor
Alma
Travelled with family
13 Aug 2024
We had a room on the third floor, bed was horrible we felt all springs on the back, shower get flooded and no one could have a shower
Definitely not coming back to this hotel
No air conditioning, no shampoo, no toothpaste, or hair brush, the staff didn't even clean the hotel the next day, had to keep coming down to ask for basic stuff. The food was okay.
Bedbugs in my room. They Changed our rooms but whole building was old and run down. Convenient local for bus station was why I chose this spot and that was on point.
Really good breakfast though.
I loved this hotel. Please disregard my previous comment about the AC that actually works 100%. Great location and feels like a 5 star hotel. Very close to the train station that currently is closed due to renovations. Highly recommend this hotel to anyone visiting beautiful Sarajevo.
Clean, comfortable, spacious accommodation. Very quiet with an excellent breakfast. Staff welcoming and efficient. Nice bar looking intro the trees.
Fiona
Stayed 2 nights in Aug 2023
6/10 Okay
amila
Travelled with family
13 Aug 2023
It is close to the bus station. If you are looking for a basic hotel this is it.
amila
Stayed 1 night in Aug 2023
10/10 Excellent
So wai
26 Jul 2023
Liked: Cleanliness, staff & service, amenities
For the price it is great. It has all the basic you needed, if you don’t want to stay in a hostel and want some privacy, pay a bit more to stay there. Staffs are very friendly. Although it is 35 mins walk away from the old town and attractions, it is only 15 minutes walk to central bus station and to central railway station. If Yiu come by bus or want to visit Mostar with the train this is the place.
A fairly quiet location near bus and train station, however far away from the city centre. Good breakfast buffet. The beds are quite worn out and very low. Not many sockets in the room for charging the devices one carries nowadays. Still worth the price.
The hotel was so cold and freezing. They dont switch heating at night. Blanket was not clean at all.
If you are looking for a hostel this accommodate offers the standard of a very good hostel and the lowest standard for hotel. The worst hotel i have ever stayed.
They did move us to different room when i wanted to leave as i honesty thought it was sub standard for hotel.
My honest and humble opinion is that if u are looking for a hostel this will meet good standard of a very good hostel but hotel is the lowest standard.
Food was not worthy it at all, i couldn't eat it and this was whole family. Very disappointing.
Will not recommend as a hotel but highly recommend if you are looking for hostel accommodation.
anesu
Stayed 1 night in Oct 2022
6/10 Okay
Holly
31 Aug 2022
Disliked: Staff & service, room comfort
Average at best
There were cats everywhere in the lobby which I thought was a bit unsanitary. Dated decor and quite run down. Can’t complain too much for the price I paid and I was only there for a bit of sleep before an early morning flight. The receptionist tried to take my passport and said I could only have it back when I checked out which I refused apparently this is quite common so watch out.
This was the worse hotel I ever stayed at. no ac. The beds are so uncomfortable. The carpets are so dirty everything is dirty. Breakfast food looks like it’s 5 days old. The fridge in the room does not even work. It was extremely hard to sleep at night comfortably.
Nice cool relaxed place to rest my head away from the hustle and bustle of the city. Lovely staff and lovely breakfast. Fast wifi and very clean hotel.