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Hotel Grand

3.5 star property

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Photo gallery for Hotel Grand

Front of property
Free daily continental breakfast
Classic Double or Twin Room, Non Smoking | Bathroom
Comfort Double or Twin Room, 2 Single Beds, Non Smoking
Bar (on property)

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
7 Muhameda Ef. Pandže, Sarajevo, Federacija Bosne i Hercegovine, 71000
  • University of Sarajevo
    ‪14 min walk‬
  • National Museum of Bosnia and Herzegovina
    ‪18 min walk‬
  • National and University Library of Bosnia and Herzegovina
    ‪2 min drive‬
  • Sarajevo (SJJ-Sarajevo Intl.)
    ‪24 min drive‬

Room options

View all photos for Comfort Double or Twin Room, 2 Single Beds, Non Smoking

Comfort Double or Twin Room, 2 Single Beds, Non Smoking

Comfort Double or Twin Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Single Room, 1 Single Bed, Non Smoking

Classic Single Room, 1 Single Bed, Non Smoking

Classic Single Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room

Business Double or Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Twin Room, 2 Single Beds, Non Smoking

Economy Twin Room, 2 Single Beds, Non Smoking

Economy Twin Room, 2 Single Beds, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double or Twin Room, Non Smoking, City View

Superior Double or Twin Room, Non Smoking, City View

Superior Double or Twin Room, Non Smoking, City View

  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, City View

Family Suite, Multiple Beds, Non Smoking, City View

Family Suite, Multiple Beds, Non Smoking, City View

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds, 1 Twin Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double or Twin Room, Non Smoking

Classic Double or Twin Room, Non Smoking

Classic Double or Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Double Bed

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Room

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  • Hot tub
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (327)
The price is €90
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About this property

Hotel Grand

Sarajevo hotel in Novo Sarajevo with free breakfast and a 24-hour front desk
Along with a restaurant, this hotel has a business center and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Grand offers 125 accommodations with hair dryers and complimentary toiletries. LCD televisions come with cable channels. Bathrooms include rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Hotel Grand, you'll be within walking distance of University of Sarajevo. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the brasserie
  • Amenities include a front-desk safe, a business center, and 7 meeting rooms
  • 14 minutes by foot from University of Sarajevo and a 2-minute drive from National Museum of Bosnia and Herzegovina
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A business center and 7 meeting rooms are available. Event space at this hotel measures 3391 square feet (315 square meters) and includes conference space. An airport shuttle (available on request) is available for a fee. The business-friendly Hotel Grand also features a terrace, a garden, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Sarajevo hotel.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Breakfast - Onsite brasserie.

Languages

Bosnian, Croatian, English, German, Serbian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 7:00 AM to 8:30 PM
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant

Restaurants on site

  • Breakfast

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • Business centre
  • Conference space (3391 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • LCD TV

More

  • Desk
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 15 (from 17 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Hotel Grand offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Grand Sarajevo
Grand Sarajevo
Hotel Grand Hotel
Hotel Grand Sarajevo
Hotel Grand Hotel Sarajevo

Hotel Grand Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 89 reviews
Rating 8 - Good. 30 out of 89 reviews
Rating 6 - Okay. 13 out of 89 reviews
Rating 4 - Poor. 16 out of 89 reviews
Rating 2 - Terrible. 9 out of 89 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Aug 2024

8/10 Good

Tim

Travelled with family
Liked: Staff & service
What a memorable stay at the infamous Hotel Grand. Nice breakfast, excellent lounge. Professional and courteous staff.
Stayed 2 nights in Aug 2024

4/10 Poor

Alma

Travelled with family
We had a room on the third floor, bed was horrible we felt all springs on the back, shower get flooded and no one could have a shower Definitely not coming back to this hotel
Stayed 1 night in Aug 2024

4/10 Poor

Adeel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
No air conditioning, no shampoo, no toothpaste, or hair brush, the staff didn't even clean the hotel the next day, had to keep coming down to ask for basic stuff. The food was okay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Adis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Jun 2024

8/10 Good

L

Liked: Staff & service, room comfort
Hotel staff were friendly and accommodation was good value for money, if perhaps rather dared for some tastes.
Stayed 3 nights in May 2024

4/10 Poor

Phillip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bedbugs then good breakfast
Bedbugs in my room. They Changed our rooms but whole building was old and run down. Convenient local for bus station was why I chose this spot and that was on point. Really good breakfast though.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 star hotel nostalgia.
I loved this hotel. Please disregard my previous comment about the AC that actually works 100%. Great location and feels like a 5 star hotel. Very close to the train station that currently is closed due to renovations. Highly recommend this hotel to anyone visiting beautiful Sarajevo.
Main entrance
A continental and delicious breakfast
Jacuzzi in room
Super spacious room
Stayed 2 nights in Oct 2023

10/10 Excellent

REY DE LA

Travelled with group
Highly recommended!
Stayed 3 nights in Sep 2023

6/10 Okay

Cedomir

Travelled with group
Liked: Staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, spacious accommodation. Very quiet with an excellent breakfast. Staff welcoming and efficient. Nice bar looking intro the trees.
Stayed 2 nights in Aug 2023

6/10 Okay

amila

Travelled with family
It is close to the bus station. If you are looking for a basic hotel this is it.
Stayed 1 night in Aug 2023

10/10 Excellent

So wai

Liked: Cleanliness, staff & service, amenities
For the price it is great. It has all the basic you needed, if you don’t want to stay in a hostel and want some privacy, pay a bit more to stay there. Staffs are very friendly. Although it is 35 mins walk away from the old town and attractions, it is only 15 minutes walk to central bus station and to central railway station. If Yiu come by bus or want to visit Mostar with the train this is the place.
Stayed 3 nights in Jul 2023

10/10 Excellent

Barbara

Stayed 1 night in May 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good deal close to public transport
A fairly quiet location near bus and train station, however far away from the city centre. Good breakfast buffet. The beds are quite worn out and very low. Not many sockets in the room for charging the devices one carries nowadays. Still worth the price.
Stayed 2 nights in Apr 2023

8/10 Good

Armana

Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I were in many cheap hotels and still this one was in the worst condition I ever saw in my life just stay away
Stayed 4 nights in Nov 2022

2/10 Terrible

anesu

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was so cold and freezing. They dont switch heating at night. Blanket was not clean at all. If you are looking for a hostel this accommodate offers the standard of a very good hostel and the lowest standard for hotel. The worst hotel i have ever stayed. They did move us to different room when i wanted to leave as i honesty thought it was sub standard for hotel. My honest and humble opinion is that if u are looking for a hostel this will meet good standard of a very good hostel but hotel is the lowest standard. Food was not worthy it at all, i couldn't eat it and this was whole family. Very disappointing. Will not recommend as a hotel but highly recommend if you are looking for hostel accommodation.
Stayed 1 night in Oct 2022

6/10 Okay

Holly

Disliked: Staff & service, room comfort
Average at best
There were cats everywhere in the lobby which I thought was a bit unsanitary. Dated decor and quite run down. Can’t complain too much for the price I paid and I was only there for a bit of sleep before an early morning flight. The receptionist tried to take my passport and said I could only have it back when I checked out which I refused apparently this is quite common so watch out.
Stayed 1 night in Aug 2022

2/10 Terrible

Jasmina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worse hotel I ever stayed at. no ac. The beds are so uncomfortable. The carpets are so dirty everything is dirty. Breakfast food looks like it’s 5 days old. The fridge in the room does not even work. It was extremely hard to sleep at night comfortably.
Stayed 1 night in Aug 2022

8/10 Good

Nazaleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Sabahudin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Tijana

Stayed 1 night in Apr 2022

8/10 Good

Milos

Travelled with group
Liked: Staff & service
Stariji hotel ali ok odnos cene i kvaliteta. Besplatan parking i dorucak. Osoblje vrlo ljubazno
Stayed 2 nights in Sep 2021