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Hotel Crystal

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Crystal

Front of property
Pool
Reception
Balcony
Property grounds

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Banjska, Sarajevo, 71000
  • Ilidza Thermal Riviera
    7 min walk
  • Sarajevo Tunnel Museum
    6 min drive
  • Bosna River Spring
    8 min drive
  • Sarajevo (SJJ-Sarajevo Intl.)
    15 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Accessible, Garden View

Deluxe Twin Room, 1 Bedroom, Accessible, Garden View

Deluxe Twin Room, 1 Bedroom, Accessible, Garden View

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View

Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View

Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View

  • 35 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Property grounds
Spa & Hotel Terme
Pool
Breakfast included
Spa
Parking included
3.2 out of 5, (70)
The price is €72
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Spa & Hotel Terme

About this property

Hotel Crystal

Hotel in Sarajevo with free breakfast and a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Hotel Crystal offers 28 air-conditioned accommodations with minibars and safes. Accommodations are furnished with sofa beds and desks. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Sarajevo hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and ceiling fans. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Hotel Crystal, you're just a quick walk from Ilidza Thermal Riviera. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 7 minutes by foot from Ilidza Thermal Riviera and a 2-minute drive from Bosna
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, a terrace, and ski storage are also featured at the business-friendly Hotel Crystal. Free self parking is available.

Guests are served free buffet breakfast daily from 7 AM to 9:00 AM.
Onsite venue - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge (on request)
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar
  • Fridge (on request)

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Crystal Sarajevo
Crystal Sarajevo
Hotel Crystal Hotel
Hotel Crystal Sarajevo
Hotel Crystal Hotel Sarajevo

Hotel Crystal Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 3 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Raj

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower was cold water not hot enough to have a comfortable shower. When addressed to the hotel we was told mamangament would be notified and nothing was done about the complaint. Luckily we were only in this hotel for 2 days. When leaving the hotel they didnt seem to care that the water was cold even when it was tested by a member of the staff who agreed. No remurbisment was offered. The breakfast was a sham only very limited food available. I would not recommened this hotel. Stay in the hotel hollywood much better which is literally 5 minutes from this hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mohammed

Stayed 7 nights in Jul 2023

2/10 Terrible

Elvir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Abdulaziz

Travelled with family
Liked: Staff & service, amenities
The place was good but still the aircondition was weak , there was no trash on the room.. The employee was very nice and helpful but I wish they put SHATAF on the bathroom
Stayed 1 night in Jul 2023

6/10 Okay

Sarah

Business traveller
Liked: Room comfort
Stayed 5 nights in May 2023

4/10 Poor

Emil, Rolla Mo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was at the nice location but there was no hot water for hours and the elevator did not work either.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Poor hotel experience
The did not think through their amenities properly; one cannot tear-open the shower gel unless one does it with the teeth. The shower was full of mildew build-up. There is no waste bin in the room, so they hang a black plastic bag for your use on the cupboard instead. Wifi is only good at the reception and merely working in the room. It is sad, this hotel with a little professional know-how and care can be much better.
Stayed 1 night in Jul 2018

10/10 Excellent

One Step, Oxford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A TRANQUIL HAVEN
This hotel is a historical building situated in a park in the outskirts of Sarajevo away from the hustle-bustle of the city, the traffic and the pollution. The airport is only a few miles away, but air traffic noise is not a problem as flights are rather infrequent. We chose to take a taxi into town which cost only around €10 but you can use the No.3 tram too particularly during non-peak hours when it's not packed. I would not recommend the tram / bus though during the hot season as it will not be pleasant. The hotel staff are very helpful and will call you a taxi in no time. However, if you want to catch a taxi back from town it may not be that easy. The hotel has recently changed their name to Crystal from Hungaria but the signs on the street have not been changed. Some taxi drivers may not know the new name either so you may have to say Hotel Hungaria. Guests can use the pool and gym free of charge at their sister Spa Hotel a few minutes walk away. Sauna, thermal spring and other treatments have a charge but are pretty reasonable. British guests may like to note there is no electric kettle or coffee machine in the room but you can ask for hot water at the restaurant until 11pm. Being such a beautiful environment, locals like to use the 3 hotels there for their wedding parties so occasionally there could be party noise till midnight and I think weekends in particular. So it may not be ideal if you are not a great sleeper. Otherwise, the hotel surpassed our expectation.
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
A very nice hotel with excellent service and food. The only downside was spending more than an hour looking for parking because we arrived on a Friday evening with a wedding taking place and very limited parking. Highly recommend if don't need to park.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and view, friendly staff and helpful and the breakfast is good

8/10 Good

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit paisible
Un très bel endroit avec jardin immense à un prix très abordable, près de l'aéroport et aussi à une distance de marche de plusieurs restaurants. Le personnel est très sympathique et attentif aux besoins des clients.
Stayed 4 nights in Jun 2018