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This was a lovely stay in Otaru. Pleasant staff and our room was unexpectedly ready early (rare in Hokkaido). The free wine in the lounge is a lovely perk. Rooms are small but functional with hot water showers. Could use a bit more storage in the bathroom, but we made it work. Staff are all friendly and the breakfasts were massive and delicious. Thanks for the great stay!
A quiet and peaceful hotel that has modern vibes. There is a free wine hour at the bar that I was able to get. It was really nice to hang out and have a glass of wine to wind down after venturing around and exploring. I also received a free drink ticket. The drinks were limited but I still appreciated getting this "VIP" experience. I loved the vibes of the hotel and my room was very nice.
Fantastic stay. Wonderful staff. Delicious breakfast. Very clean rooms. Only con was only 2 very thin uncomfortable pillows in the room.
Front desk staff so helpful to arrange taxis to get to and from Kiroro.
The hotel is situated in a very convenient location, just a few minutes walk from the canal and the famous shopping street. Though it’s small, it’s very cozy and clean. I definitely will stay here again if I go to Otaru in the future.