Unwind Hotel & Bar Otaru

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Unwind Hotel & Bar Otaru

Exterior
Lobby
Down duvets, in-room safe, blackout curtains, iron/ironing board
Down duvets, in-room safe, blackout curtains, iron/ironing board
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1 Chome-8-25 Ironai, Otaru, Hokkaido, 0470031
  • Sakaimachi Street
    1 min walk
  • Otaru City Art Museum
    3 min walk
  • Otaru Canal
    4 min walk
  • Sapporo (OKD-Okadama)
    47 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Double

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Unwind Loft

  • 40 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Superior King Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Unwind Hotel & Bar Otaru

Hotel with a 24-hour front desk, a short walk to Otaru Canal
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and wedding services.
Unwind Hotel & Bar Otaru offers 36 accommodations with safes and complimentary bottled water. Beds feature down comforters. This Otaru hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Unwind Hotel & Bar Otaru, you're just a quick walk from Otaru Canal. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at THE BALL
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Steps from Sakaimachi Street and Otaru City Art Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a fireplace in the lobby are also featured at Unwind Hotel & Bar Otaru. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Otaru hotel is smoke free.

THE BALL - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
BAR IGNIS - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500 per night; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • THE BALL
  • BAR IGNIS

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Dinner is not included in the Half Board rate plan for children age 5 and younger. Dinner is available on request for JPY 1,650 per child, per day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UNWIND BAR OTARU
UNWIND HOTEL & BAR OTARU Hotel
UNWIND HOTEL & BAR OTARU Otaru
UNWIND HOTEL & BAR OTARU Hotel Otaru

Unwind Hotel & Bar Otaru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 368 out of 539 reviews" "
Rating 8 - Good. 128 out of 539 reviews" "
Rating 6 - Okay. 25 out of 539 reviews" "
Rating 4 - Poor. 10 out of 539 reviews" "
Rating 2 - Terrible. 8 out of 539 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yasuhiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and wonderful hotel!
Charming and wonderful hotel. We stayed in a loft room, which was clean and had a great view. The parking was adjacent, and it was only a few minutes on foot to the canal and tourist attractions, which made my 80-year-old mother, who has mobility issues, very happy. The breakfast for my daughter with multiple allergies was also adjusted to her needs, which was a big help. The bar right as you enter had a great atmosphere, and we enjoyed local whiskies such as Yoichi, which can only be found there. The only issues were that the wall-projection TV was a bit confusing to use and the changing room was slightly cramped. We will definitely stay here again next time. Thank you for your hospitality.
Stayed 1 night in Aug 2024

8/10 Good

tokie

Stayed 2 nights in Jul 2024

8/10 Good

YUKA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

CHIH FEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff.
My stay in unwind was very nice and amazed. Not only the room but the staff was really friendly and helpful. I forgot my stuffs in my previous hotel and Akita San from Unwind had provided me lots of help checking with previous hotels for the language barrier. I really appreciated it.
Stayed 1 night in Jul 2024

10/10 Excellent

JAEMIN

Stayed 1 night in Jul 2024

10/10 Excellent

Guanhua, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. We had to park our rental car in a pay lot across the street, but no big deal (no in-out allowed, but we were walking distance to everything we came to see). I had problems with the washer in the laundry room, but I think I might have overloaded the machine. The breakfast was delicious! Overall, I highly recommend it!
Stayed 1 night in May 2024

10/10 Excellent

Ricky

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Yueh-Mei

Stayed 1 night in Apr 2024

10/10 Excellent

David Wei

Stayed 1 night in Mar 2024

10/10 Excellent

VOLATIANA

Stayed 1 night in Mar 2024

10/10 Excellent

YEO SONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service
Nice bar and restaurant. Good service.
Stayed 1 night in Feb 2024

10/10 Excellent

Li Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love their breakfast, truly amazing…
Stayed 2 nights in Jan 2024

10/10 Excellent

Haodong

Stayed 2 nights in Jan 2024

10/10 Excellent

Jin a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굉장히 팬시하고 모던했어요. 룸도 깨끗하고 머물기 좋았어요. 또 머물고 싶어요.
Stayed 1 night in Dec 2023

10/10 Excellent

Chung Long Ronnie

Stayed 1 night in Nov 2023

8/10 Good

Hiroshi, Rowland Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, but the high ceiling made it feel airy and pleasant. The fact that the toilet and bath were separate was excellent. Expedia states that Gold members may receive an upgrade if there's a room available, but the hotel claims they do not offer upgrades to Expedia gold members. I felt embarrassed asking for an upgrade.
Stayed 1 night in Sep 2023

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Terumi

Stayed 1 night in Jun 2023

8/10 Good

hideo

Stayed 1 night in May 2023

10/10 Excellent

Junko

Stayed 1 night in Apr 2023

10/10 Excellent

KA WAI

Stayed 1 night in Apr 2023

10/10 Excellent

Chun-hsu

Stayed 1 night in Mar 2023