Shogetsu Grand Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shogetsu Grand Hotel

Hot springs
Exterior
Dining
Family Room Japanese Tatami Style
TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning
  • Restaurant
    Restaurant

Explore the area

Map
3-239, Jozankei Onsen-Higashi, Minami-ku, Sapporo, Hokkaido, 061-2302
  • Jozankei Shrine
    3 min walk
  • Jozankei Hot Spring
    6 min walk
  • Jozankei Futami Park
    7 min walk
  • Sapporo (CTS-New Chitose)
    80 min drive

Room options

Superior Twin Room

  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

Family Room Japanese Tatami Style

  • 66 sq m
  • Sleeps 4
  • 4 Twin Futons

Japanese Western Twin bed w/Restaurant Dinner& Breakfast -Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

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About this property

Shogetsu Grand Hotel

Riverfront Sapporo hotel in Jozankei with 2 restaurants
Along with 2 restaurants, this hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a 24-hour front desk, a library, and a front-desk safe.
Shogetsu Grand Hotel offers 50 air-conditioned accommodations with safes and coffee/tea makers. This Sapporo hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are indoor hot springs and outdoor hot springs open between 2:00 PM and midnight. The temperature in the hot springs is set to 106°F.
During your stay at Shogetsu Grand Hotel, you're just a quick walk from Jozankei Hot Spring. You'll find features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Amenities include a front-desk safe, an elevator, and Library
  • Onsite recreation includes hot springs and a sauna
  • Steps from Jozankei Shrine and 6 minutes by foot from Jozankei Hot Spring
Shogetsu Grand Hotel offers its guests hot springs and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a vending machine, and a front-desk safe are also featured at Shogetsu Grand Hotel.

Shogetsu Grand Hotel has 2 restaurants on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • On-site parking includes off-street options

Food and drink

  • 2 restaurants
  • 1 bar

Things to do

  • Hot springs
  • Sauna

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Spa

  • Hot springs open from 2:00 PM to midnight
  • Hot springs water temperature (Celsius) - 41
  • Indoor hot springs
  • Indoor mineral hot springs (onsen)
  • Indoor public bath (no minerals)
  • Outdoor hot springs
  • Outdoor mineral hot springs (onsen)
  • Outdoor public bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kaiseki meal
  • Fridge

More

  • Children's slippers
  • Desk
  • Phone
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booking rooms with Half Board rate plans must check in by 7 PM to receive dinner.
Guests with Breakfast Included or Half Board plans must book meals for all travelers, including children, in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • Hot springs access available from 2:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Shogetsu Grand
Shogetsu Grand Hotel
Shogetsu Grand Hotel Sapporo
Shogetsu Grand Sapporo
Shogetsu Grand Hotel Hotel
Shogetsu Grand Hotel Sapporo
Shogetsu Grand Hotel Hotel Sapporo

Shogetsu Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 228 reviews" "
Rating 8 - Good. 69 out of 228 reviews" "
Rating 6 - Okay. 10 out of 228 reviews" "
Rating 4 - Poor. 6 out of 228 reviews" "
Rating 2 - Terrible. 4 out of 228 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shouhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the stay, very relaxing! The staff members are wonderful and kind!
Stayed 5 nights in Aug 2024

10/10 Excellent

finn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel not much English support but you won't need it much one of the nicest hotels I've ever stayed at
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I routinely stay here once a year when we visit Hokkaido and it is always one of the highlights of our trip. Everything is top quality and it is a very relaxing place.
Stayed 1 night in Dec 2023

8/10 Good

Man Leong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offer Free ice cream (2 flavours), night soba, honey tasting, yogurt, beer at different time frame. Very interesting experience. I hope they can clean the windows in guest room.
Stayed 2 nights in Aug 2023

8/10 Good

MELODY JOYCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff was friendly and helpful and food was good.
Stayed 1 night in Feb 2023

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with very friendly and helpful staff. The baths are so relaxing and the room very comfortable. Only two negative comments: firstly the air con in the room is heating only, so it gets very hot and stuffy overnight unless you open a window- and then it was noisy. Second: absolutely no western food options and there’s isn’t much around by way of restaurants that were open when we were there. Not everyone wants Japanese food for breakfast. We had to buy yoghurt etc from the food mart.

10/10 Excellent

Theng Kie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Tammarat

Stayed 1 night in Feb 2020

10/10 Excellent

Douglas William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
The Shogetsu Grand Hotel greatly exceeded our expectations! We had an amazing time. Everything was 5 star (food, service etc.) with some nice extra surprises thrown in. The hot spring baths were very relaxing.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Nigel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

K.Hae, Seoul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second visit. I was having trouble getting a customer at the front desk. I'm satisfied with the rest.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Had amazing time with my family, great service!! Thank you!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Very nice hotel. The only shortcoming is that the hot spring is rather small. However, as the hotel is relatively small, overall its still ok.
Stayed 3 nights in Jul 2017

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel worth going
Shops location of the hotel , it's very modern from outside . Great architecture considering the reception is at 6 floor and onsen is below . Fantastic view of the river .

10/10 Excellent

Ted, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen ryokan conviniently located in Jokanzei
Great food and hot spring experience at Shogetsu with good facilities and attentive staff though English communication may be a little more difficult

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Established hotel in a nice setting with good food
Immediately after we get off the bus from Sapporo staff member rushed out from the hotel and helped us move the big luggages from the bus station across the street into the hotel. While I was finishing up the check in procedures they are cleaning the outside and the wheels on my luggage. These are the little details that gave me an first impression that this 4 star hotel really pay attention to little details. Staff member then took my luggages to my room (of course not expecting a tip because this is japan). She gave a brief tour of the room and we were impressed by the scenery outside the window. All the rooms in this hotel are facing the river (the river is not huge and have much bigger water flow a hundred years ago not sure the reason why). The onsen area is clean with a lot of cleanings supplies like facial rubs, shampoo, body soap, etc. The water temperature is around 40-42'c which is on the medium temperature and just right. There is also a outside section which is outdoor and boy it was chill. In room dinner was served right at the prearranged time and brought into the room, served and cleaned up by another staff member. The dinner was excellent but don't expect you will be full like a buffet type. The food portion is just right and it's all about the presentation. Breakfast was served at the cafe on the 6th floor and it is excellent again. Prestation and taste is excellent. Front desk also helped us to book the return bus back to Sapporo. excellent hotel !

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Love the Japanese style room. Came with dinner and breakfast next day. Room was clean and good even though little dated but there's a charm in it. Didn't like the smoke lingering behind. Better to ask for a smoke free room. Public bath by sex and was so good. All amenities provided for and no need to bring anything at all except your makeup and a change of clothes literally. The Kappaliner bus from Odori/Sapporo stops opposite the hotel. Very convenient. Great place to relax. There's a free honey buffer from 2pm onwards.

10/10 Excellent

Theethanud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service:
We stayed in a traditional Japanese style room. The room was clean, comfy and had great view. The staffs were polite, helpful and friendly. Breakfast and Dinner were traditional Japanese style. There was also a lounge providing coffee, tea and waffles with varieties of flavoured honey. Onsen was great too with indoor and outdoor pools.