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Portom International Hokkaido

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Portom International Hokkaido

Superior Twin Room, Non Smoking
Hot springs
Interior
Hot springs
Lobby

Reviews

10 out of 10

Exceptional

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012
  • Doraemon Wakuwaku Sky Park
    4 min walk
  • New Chitose Airport Onsen
    7 min walk
  • Chitose Outlet Mall Rera
    12 min drive
  • Sapporo (CTS-New Chitose)
    9 min drive

Room options

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Junior Suite Twin Room

Junior Suite Twin Room

Junior Suite Twin Room

  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double Room

Junior Suite Double Room

Junior Suite Double Room

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Portom Suite Room

Portom Suite Room

Portom Suite Room

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 43 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Bed

Similar properties

Exterior

Air Terminal Hotel

Spa
Free WiFi
Air conditioning
Parking available
4.4 out of 5, Excellent, (1001)
Air Terminal Hotel

About this property

Portom International Hokkaido

Hot springs Chitose hotel connected to the airport, steps from Doraemon Wakuwaku Sky Park
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services, and concierge services.
Portom International Hokkaido offers 171 accommodations with minibars and safes. Pillowtop beds feature premium bedding. This Chitose hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.
Our customers tell us they can't get enough of the helpful staff at Portom International Hokkaido. During your stay, you'll be connected to the airport, and just a quick walk from Doraemon Wakuwaku Sky Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Steps from Doraemon Wakuwaku Sky Park and 12 minutes by car from Chitose Outlet Mall Rera
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, spa services, and multilingual staff are also featured at Portom International Hokkaido.

This 4-star Chitose hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
フレンチレストラン TATERU YOSHINO - Onsite fine-dining restaurant.
日本食ダイニング 京都 下鴨茶寮-北のはなれ- - Onsite fine-dining restaurant. Open select days.
カフェ スカイライブラリー - Onsite café. Open daily.
ザ・バー / ザ・シガーバー - Onsite bar. Open daily.

Languages

English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Off-site parking within 492 ft (JPY 1200 per day)

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: JPY 4807-4807 for adults and JPY 2530-2530 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-
  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Spa

  • Indoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM to 10:00 AM
  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Electrical adapters/chargers
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4807 to 4807 for adults, and JPY 2530 to 2530 for children
  • Nearby parking fee: JPY 1200 per day (492 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Portom International Hokkaido Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 141 out of 152 reviews" "
Rating 8 - Good. 10 out of 152 reviews" "
Rating 6 - Okay. 0 out of 152 reviews" "
Rating 4 - Poor. 0 out of 152 reviews" "
Rating 2 - Terrible. 1 out of 152 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
way beyond my expectation
way beyond my expectation of an airport hotel. The decoration is modern, tastefully done. Room is spacy, comfortable, with a stunning view. Smart control of every room equiptment. We also used the gym and Onsen the hotel offers, which are also clean and pleasent. We only stayed for one night before heading back to US in the next morning. This hotel made me regret staying at Air BnBs for the other nights of our trip.
Stayed 1 night in Aug 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay before your flight. What an amazingly beautiful hotel. Cant wait to stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

TONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice room. It was big and the shower was amazing. Black out curtains were wonderful with the early sunrise light. I would love to stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ka Chun Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I’ve stayed at. Would definitely stay there again when visiting Hokkaido. Everything was perfect.
Stayed 1 night in Jul 2024

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining and shopping options at the CTS domestic terminal. Perfect for one night stay before the international flight
Stayed 1 night in Jul 2024

10/10 Excellent

Tadayuki

Stayed 1 night in Jul 2024

10/10 Excellent

Sophia

Stayed 1 night in Jul 2024

10/10 Excellent

Li, glen Waverley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the service, from the facility to the room, this hotel exceeded our expectation in every aspect.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing interior and big room.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Loved everything from customer service to the spacious lovely room and amenities. Will definitely stay there again in the future.
Stayed 1 night in Jun 2024

10/10 Excellent

Weipei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is modern and luxury. The room is huge. Only issue is that it is a fair bit walk from domestic terminal.
Stayed 1 night in Jun 2024

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and great service from hotel staff! They will escort all the way to your room and explain how to use their smart room functions etc.
Stayed 1 night in Jun 2024

10/10 Excellent

Mervin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Diana, Fairborn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Yang was wonderful as well as all the staff. Beautiful room. We enjoyed our stay. Restaurant was excellent as well. Looking forward to returning.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used the hotel for just a layover stay and it was a top quality property. Staff were amazing and the room was very well appointed. Outstanding property.
Stayed 1 night in Jan 2024

8/10 Good

Qian, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Skyler

Stayed 1 night in Mar 2024

10/10 Excellent

WEI JET

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and new property! very convenient for travelers who have early or late flights, though price is a little expensive.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so friendly and helpful!
Stayed 1 night in Feb 2024

10/10 Excellent

Miss Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute Luxury!
Wow! This hotel is FANCY!!! The staff are amazing, the rooms are stunning and all the little extras make this the most special airport-side hotel you will ever stay at!
Stayed 1 night in Feb 2024

10/10 Excellent

Gayle

Beautiful property and excellent service! The only downside is that a hotel of this calibre does not offer one international news source.
Stayed 1 night in Feb 2024

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Julia, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was terrific - particularly for an airport hotel.
Stayed 1 night in Feb 2024