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Hotel Shikanoyu

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Shikanoyu

Land view from property
Seasonal outdoor pool, pool loungers
Lobby sitting area
Point of interest
Public bath

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
3-32 Jozankeionsennishi, Minami-ku, Sapporo, Hokkaido, 061-2303
  • Jozankei Futami Park
    3 min walk
  • Jozankei Shrine
    6 min walk
  • Jozankei Hot Spring
    9 min walk
  • Sapporo (CTS-New Chitose)
    81 min drive

Room options

View all photos for Room Selected at Check In with Shared Bathroom Non-Smoking

32-inch flat-screen TV with satellite channels, TV, ping pong

Room Selected at Check In with Shared Bathroom Non-Smoking

  • 25 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Room Selected at Check In with Shared Bathroom -Non-Smoking- Room Only

32-inch flat-screen TV with satellite channels, TV, ping pong

Room Selected at Check In with Shared Bathroom -Non-Smoking- Room Only

  • 25 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Twin Room with Tatami Area on Top Floor Non-Smoking

Down duvets, in-room safe, desk, free WiFi

Twin Room with Tatami Area on Top Floor Non-Smoking

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Tatami Area Non-Smoking

Down duvets, in-room safe, desk, free WiFi

Deluxe Twin Room with Tatami Area Non-Smoking

  • 60 sq m
  • Resort view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese-Style Room with Shared Bathroom Non-Smoking

Down duvets, in-room safe, desk, free WiFi

Japanese-Style Room with Shared Bathroom Non-Smoking

  • 30 sq m
  • Mountain view
  • Sleeps 6
  • 5 Twin Futons

View all photos for Room Selected at Check In with Shared Bathroom -Non-Smoking-Breakfast Included

32-inch flat-screen TV with satellite channels, TV, ping pong

Room Selected at Check In with Shared Bathroom -Non-Smoking-Breakfast Included

  • 25 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Casual Japanese-Style Room with Shared Bathroom Non-Smoking

Down duvets, in-room safe, desk, free WiFi

Casual Japanese-Style Room with Shared Bathroom Non-Smoking

  • 25 sq m
  • Mountain view
  • Sleeps 5
  • 4 Twin Futons

View all photos for Japanese-Style Room Non-Smoking

Down duvets, in-room safe, desk, free WiFi

Japanese-Style Room Non-Smoking

  • 30 sq m
  • Mountain view
  • Sleeps 5
  • 4 Twin Futons

View all photos for Quadruple Room with Tatami Area Non-Smoking

32-inch flat-screen TV with satellite channels, TV, ping pong

Quadruple Room with Tatami Area Non-Smoking

  • 45 sq m
  • Mountain view
  • Sleeps 7
  • 4 Twin Beds and 2 Twin Futons

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Pool
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4.6 out of 5, Wonderful, (348)
The price is €287
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Hotel Shikanoyu

Family-friendly Sapporo ryokan in Jozankei with free parking
A restaurant, a nightclub, and a bar/lounge are available at this ryokan. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Shikanoyu offers 170 air-conditioned accommodations with safes and slippers. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the ryokan include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor/outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.

During your stay at Hotel Shikanoyu, you're just a quick walk from Jozankei Hot Spring. Free WiFi in public areas, free self parking, and free train station pick-up service are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Restaurant KAEN, a buffet restaurant that serves Japanese cuisine
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes hot springs and bike rentals
  • Just a 3-minute walk from Jozankei Futami Park and 9 minutes by foot from Jozankei Hot Spring
  • Free train station pick-up and train station drop-off shuttle service
Hotel Shikanoyu offers its guests hot springs and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, spa services, and a vending machine are also featured at the family-friendly Hotel Shikanoyu. A train station pick-up service and a train station drop-off service are free. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Sapporo ryokan.

Restaurant KAEN - This buffet restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required.
Izakaya HANAYASHIKI - This theme restaurant specializes in Regional cuisine and serves dinner and light fare. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free return train station shuttle from 10:00 AM to 3:00 PM
  • Train station shuttle on request, at scheduled times

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Restaurant KAEN
  • Izakaya HANAYASHIKI

Things to do

  • Air hockey
  • Arcade/games room
  • Bike rentals
  • Hot springs
  • Nightclub
  • Seasonal outdoor pool
  • Spa services
  • Table tennis

Family friendly

  • Arcade/games room
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • A meeting room

Outdoors

  • Pool sunloungers

Spa

  • Hot springs open from 3:00 PM to midnight
  • Hot springs water temperature (Celsius) - 40
  • Indoor/outdoor hot springs
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM to midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)
  • Games
  • Stereo

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet

Bathroom

  • Electronic bidet
  • Hairdryer
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Kaiseki meal
  • Fridge
  • Tea service at check-in

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Tatami (woven mat floors)
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests not requiring dinner service at the hotel can check in until 9 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in July and close in August.
  • Hot springs access available from 3:00 PM to midnight.
  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Shikanoyu Sapporo
Hotel Shikanoyu
Shikanoyu Sapporo
Shikanoyu
Hotel Shikanoyu Ryokan
Hotel Shikanoyu Sapporo
Hotel Shikanoyu Ryokan Sapporo

Hotel Shikanoyu Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 100 out of 277 reviews" "
Rating 8 - Good. 115 out of 277 reviews" "
Rating 6 - Okay. 39 out of 277 reviews" "
Rating 4 - Poor. 15 out of 277 reviews" "
Rating 2 - Terrible. 8 out of 277 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tee Whay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
hotel didn't provide bus transport to station
Stayed 1 night in Jun 2023

10/10 Excellent

AKINORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed to have my vacation at Hotel Shikanoyu. I will visit it again during this Fall.
Stayed 3 nights in May 2019

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Ong, California

Travelled with family
Disliked: Staff & service
They should improve to provide more English speaking customer service and the printed information in English
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

khoo, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and value for money. Japanese Buffet breakfast and Japanese dinner were great and delicious.
Stayed 1 night in Oct 2018

8/10 Good

Winhyde, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's really nice view from my hotel room especially in fall foliage season. I enjoyed outdoor onsen besides the river. But the food is so so and a bit over crowded during peak hours.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

YEW CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view from my room
I had the top floor room with a great view of the surroundings.
Stayed 2 nights in Oct 2018

6/10 Okay

Thawat

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Jozankei Onsen area
Comfortable room, great dinner (buffet) and convenient location
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good location
Everything is good except the dinner and breakfast.
Stayed 1 night in Sep 2018

6/10 Okay

Christy, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
I enjoyed the Onsen very much. Provided free coffee at the lobby.
Stayed 1 night in Aug 2018

6/10 Okay

Peter, Kuala Lumpur, Malaysia

Not value for Stay! It was an ageing hotel that need refurbishment. Buffet dinner and breakfast were so so only. All rooms are smoking. Before arrival, sending message to the hotel and the management assured to deodorise the room before check-in but ended up they only did it upon my request from front desk. Room without wi-fi, only available at the lobby area... No foam bath/shower gel, only provide a small soap. You'll have to pay for Onsen/Spa Tax @ JPY150/person even my elderly mom are not using the onsen....
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Onsen Hotel in a very beautiful setting
This is my first onsen hotel experience and it is much better than my expectation right from the moment I arrived. The hotel is situated in a lush area next to a beautiful creek. It is well decorated, clean and has an upscale feel. The room is quite big in my opinion compared to other Japan hotels I have stayed. I enjoyed the included buffet dinner and breakfast, although not serving expensive items like crab, quality meat, etc,, the dishes are nonetheless tasty with a plenty of choices.. The onsen is also quite big with separate areas for indoor onsen, outdoor onsen and also a jacuzzi. I particularly like the outdoor onsen as it has clear view over the creek and the trees right outside. Soaking in hot onsen water and enjoying the serenity of surrounding nature at the same time has been one of my greatest experience thus far. The area around the hotel is also very peaceful with many excellent spots for taking pictures. After checking out, we actually strolled around the area for an hour before leaving. I thoroughly enjoyed my stay there and will definitely be back if there was a chance.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Run down
We were first given a traditional room on the 3rd floor without shower facilities which was a shocker. Fortunately, the hotel then allowed us to switch to a western style room with shower facilities. They facilitated the change rather efficiently. The room was spacious, basic but it was run down and had a stale smell. Buffet spread wasn’t great, definitely not the usual standards of the other Onsen hotels we’ve been to. Overall, the hotel did not have the same standards of the usual Japanese hospitality.
Stayed 1 night in Jun 2018

10/10 Excellent

Jindarak, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good buffet, and great onsen
I recommend this hotel to anyone who looks for a place to rest in Jozankei.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Onsen stay
Comfortable stay. The buffet dinner and breakfast were reasonably good. No wifi in room.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen hotel with both outdoor and indoor pool
Hotel located around the famous Jozankei Onsen area. Onsen in the hotel was good with good view. Environment was quiet and peaceful. Hotel has 6 massage chairs provided free for guest after the onsen session. Hotel provide a "Onsen pass" for its guest to use other hotel's onsen in the area, good to explore.
Stayed 1 night in Jun 2017

8/10 Good

Kwok Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice location, food Ok
Stayed 1 night in Jun 2017

8/10 Good

Bruce

Liked: Cleanliness, staff & service

10/10 Excellent

Ting Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! Will come back again
It was an amazing stay. The hotel had an in house onsen which was wonderful. They even provide breakfast and dinner. The location was easily accessible, weather was great. As our room was on the 9th floor the view was simply amazing. Wish we could had stayed longer. Will definitely come back again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent arrangement and accommodations
Our family had a great time and Onsen was good and space was big enough for guest to move around.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very good value
The staffs are very friendly and professional, rooms are clean and tidy , no trouble , very good value !