Hotel with a 24-hour front desk, steps from Hokkaido University
A restaurant, self parking, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Mystays Sapporo Aspen offers 305 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the shopping around Hotel Mystays Sapporo Aspen. During your stay, you're just a quick walk from Hokkaido University. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
Free WiFi
Enjoy a bite to eat at the buffet restaurant
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Guests have great things to say about the proximity to shopping and the clean accommodations
Steps from Hokkaido University and 9 minutes by foot from Sapporo JR Tower
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at Hotel Mystays Sapporo Aspen. Parking is available for a fee.
Smoking is allowed in designated areas at this 4-star Sapporo hotel.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
ASPEN - This buffet restaurant serves breakfast only.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Parking on site (JPY 1,800 per day; includes in/out privileges)
Food and drink
Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,090 for adults and JPY 1,100 for children
A restaurant
Restaurants on site
ASPEN
Things to do
Shopping
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Multilingual staff
Business services
Meeting rooms
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchairs on site
Room amenities
Bedroom
Bedsheets provided
Down comforter
Free extra futon
Pillow menu
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Pay films
Food and drink
Electric kettle
More
Air conditioning
Desk
Electrical adapters
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply to children for breakfast when sharing existing bedding.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately JPY 2090 for adults and JPY 1100 for children
Self parking fee: JPY 1800 per day (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
We should mention
Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Aspen Hotel Sapporo
Aspen Sapporo
Aspen Sapporo Hotel
Hotel Aspen Sapporo
Sapporo Aspen
Sapporo Aspen Hotel
Hotel Mystays Aspen
Mystays Sapporo Aspen
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Mystays Aspen
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Hotel Hotel Mystays Sapporo Aspen
Hotel Mystays Sapporo Aspen Sapporo
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Hotel Mystays Sapporo Aspen Sapporo
Hotel Mystays Sapporo Aspen Hotel Sapporo
Hotel Mystays Sapporo Aspen Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 571 out of 1035 reviews
10 - Excellent
571
Rating 8 - Good. 344 out of 1035 reviews
8 - Good
344
Rating 6 - Okay. 73 out of 1035 reviews
6 - Okay
73
Rating 4 - Poor. 25 out of 1035 reviews
4 - Poor
25
Rating 2 - Terrible. 22 out of 1035 reviews
2 - Terrible
22
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
wei
Travelled with family and small children
30 Dec 2024
Everything was ok. We were a family of 3 with a 6 year old on a queen bed. Everything was tight in space so it was clustered. But the value was there if you want to save money on lodging. We saved money on our Sapporo hotel while splurged on our Tokyo hotel.
Hotel is about 2min to the nearest exit of Sapporo Station. A few convenience stores around the area and most importantly, a lot of day trips departs from the bus park that is diagonally opposite the hotel, which means u do not need to wake up super early to catch those buses for your day trips with Klook
Overall I really enjoyed my stay. The room was comfortable, the service was great, both restaurants on the first floor served excellent food and the breakfast buffet was great too. My only complaint would be the room smells of smoke and I don’t know why given it’s a no smoking room.
The experience was exceptional, I left a book at the previous hotel and the staff has helped me to arrange for the book to deliver to the hotel in a day’s time. I am really thankful and impressed by their excellent service and dedication at work.
Until I confirmed my trip, I found that I was assigned a Smoke room. When booking this hotel, I was never asked to pick a Smoke or Unsmoke room.
After arriving at the hotel, the receptionist of the hotel did not really help me change a room. So, I had to stay in a Smoke room for 3 days, which was horrible.