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Hotel Gracery Sapporo

4.0 star property

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Photo gallery for Hotel Gracery Sapporo

Standard Twin Room, Non Smoking
Food and drink
Exterior
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4 Kita 4 Jonishi Chuo-ku, Sapporo, Hokkaido, 060-0007
  • Sapporo JR Tower
    ‪5 min walk‬
  • Tanukikoji Shopping Street
    ‪13 min walk‬
  • Odori Park
    ‪14 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪58 min drive‬

Room options

View all photos for Standard Semi Double Room, Non Smoking

Standard Semi Double Room, Non Smoking

Standard Semi Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Twin Room, Non Smoking

Compact Twin Room, Non Smoking

Compact Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive floor Triple room smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive floor Triple room smoking

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room, Women only, Non Smoking

Standard Single Room, Women only, Non Smoking

Standard Single Room, Women only, Non Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive floor Triple room non-smoking

Executive floor Triple room non-smoking

Executive floor Triple room non-smoking

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive floor Semi-double non-smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive floor Semi-double non-smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive floor Twin room non-smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive floor Twin room non-smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Women only, Non Smoking

Twin Room, Women only, Non Smoking

Twin Room, Women only, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive floor Twin room smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive floor Twin room smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Women only, Non Smoking

Triple Room, Women only, Non Smoking

Triple Room, Women only, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Room amenity

Standard Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive floor Semi-double smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive floor Semi-double smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive floor Wide Bed Twin room non-smoking

Executive floor Wide Bed Twin room non-smoking

Executive floor Wide Bed Twin room non-smoking

  • 22 sq m
  • Sleeps 2
  • 2 Double Beds

Twin - Non-Smoking

  • Sleeps 2

Standard Semi-double - Non-Smoking

  • Sleeps 2

Standard Semi-double - Non-Smoking

  • Sleeps 2

Other

  • Sleeps 1

Single - Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Standard Triple - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Twin - Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 1

Other

  • Sleeps 1

Triple - Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 1

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About this property

Hotel Gracery Sapporo

Central hotel with a 24-hour front desk connected to a shopping center in Sapporo
A restaurant, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, gift shops/newsstands, and a front-desk safe are onsite.
Hotel Gracery Sapporo offers 440 air-conditioned accommodations with MP3 docking stations and slippers. Memory foam beds feature down comforters. 26-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Sapporo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Gracery Sapporo. During your stay, you'll be connected to a shopping center, and just a quick walk from Sapporo JR Tower. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Sapporo JR Tower and Hokkaido University
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Gracery Sapporo.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Hotel Gracery Sapporo has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,800 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1080.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2800 per person
  • Crib (infant bed) fee: JPY 1080.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gracery
Gracery Hotel
Gracery Hotel Sapporo
Gracery Sapporo
Gracery Sapporo Hotel
Hotel Gracery
Hotel Gracery Sapporo
Sapporo Gracery Hotel
Sapporo Hotel Gracery
Hotel Gracery Sapporo Hotel
Hotel Gracery Sapporo Sapporo
Hotel Gracery Sapporo Hotel Sapporo

Hotel Gracery Sapporo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 428 out of 1005 reviews
Rating 8 - Good. 387 out of 1005 reviews
Rating 6 - Okay. 142 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location with great station, shopping and dining access. Very helpful staff and separate cafe area is a great amenity. Highly recommend for a short stay in Sapporo.
Stayed 3 nights in Apr 2025

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice property. Triple room was quite small as others have mentioned, but very convenient to transportation and food. They only clean room every third day, but empty trash and change towels everyday. This was ok for us but would have liked to know this before booking.
Stayed 5 nights in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a convenient location in Sapporo

Anticipating the cold weather in February, we booked this hotel because it was attached to JR Sapporo station and it didn't disappoint. The rooms are well appointed and cosy and the views outside to the snow covered streets were lovely. Being able to walk from our hotel straight to the snow festival site in Odori park without having to go outside was also a bonus, as was enjoying all the amazing shopping and dining that the area had to offer
Stayed 4 nights in Feb 2025

10/10 Excellent

Weiyong

Liked: Cleanliness, property conditions & facilities
Underground pass way to チ・カ・ホ.
Stayed 13 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

10/10 Excellent

YU, ORLANDO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in Semi Double Room. Bed was comfortable but not much more floor space so this may require consideration if travelling with large suitcases. Good secure storage area for luggage prior to check-in if required. Good access to main Sapporo station through underground passage and extending almost all the way to the fish market as well if you need to hide from the weather. Plenty of places to eat and shop nearby.
Stayed 2 nights in Mar 2025

8/10 Good

Jun

Liked: Staff & service, property conditions & facilities, room comfort

Very convenient and standard hotel

It's a very well-connected hotel. We never actually had to leave the underground/station mezzanine to get inside the hotel. This was just an overnight stopover stay, but it ticked the boxes. The room is a little aged, and some furniture was starting to fall apart, but we didn't mind too much, especially at the price point of our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inadvertently booked a room on smoking floor. Fawcett San helped me get a room on non smoking floor 2 nights later.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kai Seong Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 to 5 minutes walk from Sapporo Station
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 5 nights in Feb 2025

8/10 Good

Robb

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process was seamless and practically contactless. Rooms are small as expected but very clean and comfortable. If you need space to unpack and not live out of your suitcase this place is not for you. The offset, great location connecting to the Sapporo station, Tanukikoji and Susukino by underground passage filled with shopping, dining and entertainment. I would definitely recommend and stay there again.
Stayed 5 nights in Feb 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great room amenities and the staff was courteous and friendly.
Stayed 5 nights in Feb 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not being able to use the air condition was unexpected and made the room a bit uncomfortable but overall great stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Mun Cheng

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lei

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really superb location, right across the Sapporo Station. Room was small but clean. Breakfast was buffet style with a variety of choices, though the breakfast hall was really crowded during peak hour. Overall a great hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Recommended.

Great location as it is across the road from the main train station in Sapporo. Good sized room. Friendly and helpful staff. Would stay there again.
Stayed 3 nights in Jan 2025

8/10 Good

BEE CHOO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location; great breakfast

Room is really small but I think that’s normal for Japanese hotel. Staff is very very nice and helpful. Location is really convenient. Hotel breakfast is really good - a wide variety of Japanese food and some western food like scrambled eggs, bread products, sausages. My favorite indulgence is the soft serve ice cream machine.
Stayed 2 nights in Jan 2025

4/10 Poor

Annie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room assigned to us at 8/F is in an old and poor condition. Not only the furniture, but the bedding is also pilling. Other than that the carpet under one of the bed is wild cut open with a big hole which looks horrible.

8/10 Good

Kevin

Stayed 5 nights in Dec 2024

10/10 Excellent

Yasuko

Liked: Staff & service, property conditions & facilities
It was very nice . I will stay again
Stayed 1 night in Jan 2025

8/10 Good

Chiu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Motoaki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the airport.
Stayed 1 night in Jan 2025

6/10 Okay

Angel

Stayed 2 nights in Jan 2025