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Grids Premium Hotel Otaru

4.0 star property

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Photo gallery for Grids Premium Hotel Otaru

Lobby
Restaurant
Exterior
Sauna, steam room
Maisonnette Double Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032
  • Sakaimachi Street
    ‪2 min walk‬
  • Otaru Canal
    ‪6 min walk‬
  • Otaru Music Box Museum
    ‪15 min walk‬
  • Sapporo (OKD-Okadama)
    ‪51 min drive‬

Room options

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • Ocean view
  • 31.0 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Twin Room

  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maisonnette Double Room

Maisonnette Double Room

Maisonnette Double Room

  • City view
  • 17.0 sq m
  • Sleeps 2
  • 1 Double Futon

View all photos for Compact Twin Room

Compact Twin Room

Compact Twin Room

  • 16.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • City view
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • City view
  • 17.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Twin Room

  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Grids Premium Hotel Otaru

Hotel with a full-service spa, steps from Bank of Japan Museum
Along with a full-service spa, this hotel has a restaurant and self parking. WiFi in public areas is free. Other amenities include spa services, concierge services, and laundry facilities.
Grids Premium Hotel Otaru offers 142 air-conditioned accommodations with safes and slippers. 43-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 展望露天付き大浴場（温泉ではありません）. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Grids Premium Hotel Otaru, you're just a quick walk from Otaru Canal. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Steps from Bank of Japan Museum and Sakaimachi Street
There's a restaurant on site. WiFi is free in public spaces. Grids Premium Hotel Otaru offers its guests a full-service spa. Spa services, a vending machine, and concierge services are also featured at Grids Premium Hotel Otaru. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Otaru hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
ご朝食会場「NOSHH」 - Onsite buffet restaurant.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 1,500 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
  • A restaurant

Restaurants on site

  • ご朝食会場「NOSHH」

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1300 for children
  • Uncovered self parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Grids Premium Otaru Otaru

Grids Premium Hotel Otaru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 274 reviews
Rating 8 - Good. 79 out of 274 reviews
Rating 6 - Okay. 13 out of 274 reviews
Rating 4 - Poor. 5 out of 274 reviews
Rating 2 - Terrible. 3 out of 274 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hoe Wee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English. The breakfast spread is good and the room winter view is superb. A short stay at Otaru with 3 adults and 2 kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kok Tiong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the chic hotel thank you
Stayed 2 nights in Jan 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

wei

Stayed 2 nights in Dec 2024

10/10 Excellent

Meghan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: - Spacious room. - They provide all the amenities. - I do appreciate the toilet and shower bring separate. - Exterior lights make it convenient to find from the street:) This was a huge plus for someone who isn't familiar with the area. Once I got to the main street and saw the exterior lights, it made finding my way back to the hotel super helpful. - Customer service is great. - They're willing to hold your luggage as you explore the area. - It is about an 8 min. walk to Otaru canal. - There is a shopping street right next to the hotel and a Lawson's right around the corner. CONS: - It is about a 10 min. walk from the station, which is not bad, but if you're going during winter time, walking around with a wheelie bag/luggage is going to be pretty rough. - I wouldn't say it's super budget friendly, unless you're sharing a room and splitting the cost. Overall, I enjoyed staying at this hotel. Would I stay here again? Yes. It was a good central hub in the midst of touristy area.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little tourist hotel in centre of otaru
Great little hotel in central otaru. Super good location within easy walking distance to train station and canal and sakimachi street. Hotel is clean and well maintained!!
Stayed 6 nights in Dec 2024

8/10 Good

HYUNJIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic bath facilities with a great view of Otaru. However wouldn't recommend leaving bags here after checking out as they weren't left in the same secure room they were placed when we arrived but out in the waiting area which was obscured from the front desk. Would use the coin lockers at the station for better security.
Stayed 1 night in Nov 2024

8/10 Good

Dirk

Liked: Cleanliness, property conditions & facilities
Good value in Otaru
Good value hotel in the center of Otaru. Business hotel with flare and good pricing. We reserved a maisonette, but would book a single-floor suite-room next time.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, nice onsen, just a tad small the room
Stayed 1 night in Nov 2024

10/10 Excellent

ANNIE

Travelled with group
Liked: Amenities
Convenient located at heart of Otaru. Bonus with the public bath.
Stayed 1 night in Nov 2024

10/10 Excellent

YH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Tzuyang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Our stay was perfect and front dest was extremely helpful when we had questions about dinner reservation at local restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Guoying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the art museum, Japan Bank museum, and the historical rail tract. Nice dining options nearby.
Stayed 1 night in Oct 2024

10/10 Excellent

edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around ,Convenient store near by ,
Stayed 2 nights in Sep 2024

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff at the front desk. The only downside was the bed was not as comfy as you would thought compared to other high quality facilities in this hotel, and the bathtub in my room didn’t drain well. Great location and very new hotel.
Stayed 1 night in Oct 2024

8/10 Good

Yue Wing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay with walking distance to tourist area. Room is modern. Decent hot bath area. Parking is available but appears limited. We didn't have breakfast but appears good healthy options.
Stayed 2 nights in Sep 2024

8/10 Good

Wai Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Travelled with family
Liked: Amenities
Great rooms, friendly staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

CARENE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Grid Premium Otaru and I must say it exceeded my expectations in every way! The location is absolutely unbeatable—everything you could need or want to visit is just a short walk away. Whether you're looking for restaurants, shops, or local attractions, it's all within easy reach, making it the perfect base for exploring the area. The hotel itself is clean, comfortable, and well-maintained. My room was spacious for 4 pax, with modern decor and all the amenities I needed for a relaxing stay. The staff were incredibly friendly and attentive, always willing to help with any request or recommendation. Overall, I had a wonderful experience and would highly recommend it to anyone looking for a convenient and pleasant place to stay. I’m already looking forward to my next visit!
Stayed 1 night in Sep 2024

10/10 Excellent

Kai Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otaru
Excellent location. All major attractions are within walking distance. Hotel is really new and clean. Limited carpark space and need to park at surrounding parking if hotel is full.
Stayed 1 night in Jul 2024

10/10 Excellent

Ka Chung Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room size is standard Japanese room size
Stayed 1 night in Jul 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great onsen, walking distance to the main street and otaru canal
Stayed 1 night in Jun 2024

8/10 Good

Ami

Stayed 2 nights in Jun 2024