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ANA Crowne Plaza Chitose, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANA Crowne Plaza Chitose, an IHG Hotel

1 bedroom, down duvets, desk, laptop workspace
Exterior
Courtyard
Point of interest
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
2-2-1 Hokuei, Chitose, Hokkaido, 066
  • Chitose Salmon Aquarium
    17 min walk
  • Aoba Park
    2 min drive
  • Chitose Inter Golf Club
    3 min drive
  • Sapporo (CTS-New Chitose)
    9 min drive

Room options

View all photos for Standard Room, 1 Queen Bed (High Floor)

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 1 Queen Bed (High Floor)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, down duvets, desk, laptop workspace

Premium Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 1 Single Bed

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds (up to 3 guests)

1 bedroom, down duvets, desk, laptop workspace

Premium Room, 2 Single Beds (up to 3 guests)

  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, down duvets, desk, laptop workspace

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, down duvets, desk, laptop workspace

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 2 Double Beds, Balcony

Junior Suite, 2 Double Beds, Balcony

Junior Suite, 2 Double Beds, Balcony

  • 57 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds (High Floor)

Junior Suite, 2 Double Beds (High Floor)

Junior Suite, 2 Double Beds (High Floor)

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Suite, 2 Bedrooms (High Floor)

Suite, 2 Bedrooms (High Floor)

Suite, 2 Bedrooms (High Floor)

  • 93 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Air Terminal Hotel
Spa
Free WiFi
Air conditioning
Parking available
4.4 out of 5, Excellent, (1001)
The price is €155
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Air Terminal Hotel

About this property

ANA Crowne Plaza Chitose, an IHG Hotel

Hotel with 2 restaurants, near Aoba Park
This hotel features 2 restaurants, 2 bars/lounges, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space, and dry cleaning.
ANA Crowne Plaza Chitose, an IHG Hotel offers 438 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature down comforters. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at ANA Crowne Plaza Chitose, an IHG Hotel. During your stay, you'll be within walking distance of Aoba Park. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine at HASKAP The Garden, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests speak favorably about the proximity to the airport and the overall condition of the property
  • Just a 2-minute drive from Aoba Park and a few minutes from Chitose Outlet Mall Rera
There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Chitose, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Chitose hotel.

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 9:30 AM.
HASKAP The Garden - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shikotsu Robata Grill - This seafood restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Astral - This bar serves light fare only. Open daily.
The Park Bar - This sports bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–9:30 AM: JPY 2800 for adults and JPY 1400 for children
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • HASKAP The Garden
  • Shikotsu Robata Grill
  • Astral
  • The Park Bar

Things to do

  • Billiards/pool table
  • Fitness centre
  • Karaoke

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (10764 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1400 for children
  • Rollaway bed fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Chitose
Ana Crowne Plaza Chitose
Crowne Plaza Ana Chitose
Crowne Plaza Ana Hotel Chitose
Crowne Plaza Chitose
Crowne Plaza Ana Chitose Hotel

ANA Crowne Plaza Chitose, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1000 reviews" "
Rating 8 - Good. 274 out of 1000 reviews" "
Rating 6 - Okay. 60 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Overall the hotel was great, located next to the airport in a good neighborhood. A lot of dining options within walking distance (across the street, there are 5-6 restaurants to choose from). The staffs were very friendly and accommodating to our needs, they even booked a airport ride for us the next day. Con: The only downside, they charged me for an early check-in (1.5 hrs earlier) when our room was ready. I can understand the charge if the room wasn't ready and they need to rush to clean it. But this is only my personal experience and doesn't reflect on the quality of the stay. Overall the hotel was great and we would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. We had a 2-bedroom suite. It's spacious and clean. The japanese restaurant in the hotel was excellent. There's a convenient store inside the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

8/10 Good

Setsuko

Stayed 4 nights in Jun 2024

8/10 Good

David, Laramie

Stayed 1 night in Jul 2024

10/10 Excellent

Carson

Liked: Property conditions & facilities
Would recommend to family and friends
Stayed 1 night in Jul 2024

8/10 Good

Dennison

It’s an okay place
Stayed 1 night in Jun 2024

6/10 Okay

john

average hotel but old property
The hotel is old. I would recommend staying at a newer property
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to CTS
Stayed 1 night in May 2024

10/10 Excellent

samy

Stayed 1 night in Jan 2024

10/10 Excellent

Xinyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, very convenient to the airport, and there are many places to eat nearby
Stayed 1 night in May 2024

8/10 Good

Piyush

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to airport. No shuttle service to train station.
Stayed 2 nights in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Chitose
The staff were helpful and friendly. The food and Park Bar were great.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a very nice hotel
Stayed 1 night in Mar 2024

10/10 Excellent

yaping

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive but high quality. Not far from airport. Hight level room can view city night. Wish it provides USB plug. Highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Yui Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 1 night in Mar 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location near the airport after a late arrival.
Stayed 1 night in Mar 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Jirayu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Dana

Travelled with family
Liked: Property conditions & facilities
Comfy beds. Great breakfast buffet. Clean upscale facilities. Overall a very nice experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Haesuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room service is very good
Stayed 1 night in Feb 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Large room and super close to mall and train station. Would stay again for sure.
Stayed 2 nights in Feb 2024

4/10 Poor

Cassie

Travelled with family, Travelled with family and small children
This is advertised as an airport hotel but it is nearly impossible to get a taxi to the airport and they don’t have airport shuttle either. Staff was very unhelpful in helping us find get a taxi to airport. If you are transitting through Chitose and need a hotel you are better off booking the hotel that is right in airport.
Stayed 1 night in Feb 2024

4/10 Poor

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although close to the airport, no shuttle service to the airport and not enough local taxis for early morning flights. Had to walk to train station in the snow to get to the airport.
Stayed 1 night in Feb 2024

8/10 Good

Elysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024